CardinaleWay Mazda Peoria
Peoria, AZ
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After purchasing a used car at Cardinale Way Mazda, we found ourselves having major mechanical issues with the vehicle. After many, many visits to the service department, I contacted Mark Exposito, Gener found ourselves having major mechanical issues with the vehicle. After many, many visits to the service department, I contacted Mark Exposito, General Manager. I will admit at this point, I was less than happy with this dealership. Mark took time to listen to my concerns, got me a loaner car and took the time to try to help diagnose the issue with the car. After not being able to figure out the issue, Mark offered to unwind our deal on the used car (keep in mind, we'd had it for almost 4 months and it was a 2006 car with 50K miles on it), and work to get us into a new vehicle. Unheard of! Mark and his team helped us find a new 2013 Mazda Speed3, credited us our down payment, a few of the payments we'd made and all of the out of pocket repair costs on the used car we had made. Everyone I tell this story to is dumbfounded that a dealership, who very easily could have said, sucks to be you, buyer beware, enjoy the car with lots of problems, took the time to help us out of what could have been a financial nightmare! So, we highly, highly recommend this dealership. Their integrity and commitment to customer service is like no dealership I have EVER been associated with and I will scream it from the mountains....Cardinale Way Mazda of Peoria was amazing to work with and occasionally I have to pinch myself to believe it actually happened. Then I go out to the garage and look at the beautiful new Mazda out there. Thank you all! More
Service was great, I was able to schedule my desired appointment. I usually drop my vehicle off and return to pickup, but this time I waited. Zenus provided me with updates on my vehicle's service progr appointment. I usually drop my vehicle off and return to pickup, but this time I waited. Zenus provided me with updates on my vehicle's service progress as I waited. Always a great experience. More
We recently purchased a Mazda 3 for our daughter. We worked with Bob Lechniak through internet sales. He was extremely helpful to us through every step of the process. As we were not in the Phoenix ar worked with Bob Lechniak through internet sales. He was extremely helpful to us through every step of the process. As we were not in the Phoenix area, his fairness and sincerity was greatly appreciated. We did experience some problems with the paperwork aspect of the transaction. Michael Woods was very quick to respond and get the situation corrected. Daniel Zrike answered all of our questions and got the corrected paper work overnighted to us. We were very pleased with the manner that the dealership stands behind their customers! I felt that we were respected and valued. I would definitely return to this dealership in the future! More
I had a great experience. Carlos and John Saunders helped me get into the car I really wanted. Got my payments were I wanted them. Great people I would highly recommended this place to anyone. Thank helped me get into the car I really wanted. Got my payments were I wanted them. Great people I would highly recommended this place to anyone. Thank you !!! More
This is Luke DeLeo here and I am just emailing you to let you know about the service I recieved from the dealership in Peoria. When I first called the dealership I had already spoke to Avondale Mazda about you know about the service I recieved from the dealership in Peoria. When I first called the dealership I had already spoke to Avondale Mazda about a 2014 Mazda CX-5 and had scheduled a testdrive with a man at that dealership. After the testdrive I loved the vehicle and was taking the steps with the paperwork process to buy the vehicle. I then called Michael Wood at Cardinale Way Mazda and he said he would give me the best price and beat anyone's price.. and in doing this he was right. Avondale Mazda quoted me 388 after I already qualified for the 1.9% financing, then I called Michael Wood and he quoted me 379 and like he said he would do.. he beat the price. After the fact the Avondale dealership called and offered to give me the same price and I asked them why they didn't give me the best price to begin with?? The sales director then called and said what if he could give me 370 a month?? I then told him they should have given me the best price in the first place and now the principle of the matter is why I'm going to give my business to Cardinale Way Mazda and Michael Wood! Michael was simply the easiest to work with and I appreciated his honesty with me and the way he does business. I also told him even at my own expense he had earned my business by his honesty and beating the price like he said he would. When I arrived at the dealership Michael was on his day off, but they had the car ready for a testdrive from my wife.. and was greeted by Carlos who was excellent. He helped us and answered all our questions and said if we needed anything at all just give him a call. The bottom line is I wanted you to know about the excellent service I recieved from this dealership in the purchase of our new Mazda CX-5. I will in the future refer all of my friends and family who are in the market for a new mazda to Michael Wood at Cardinale Way! Thanks Michael. More
EXCELLENT!! This is the best mazda dealership in EXCELLENT!! This is the best mazda dealership in Arizona. Thanks to Bob and Greg, I rolled out of there with my very first car and a great lease deal EXCELLENT!! This is the best mazda dealership in Arizona. Thanks to Bob and Greg, I rolled out of there with my very first car and a great lease deal. They are a NO PRESSURE dealership and will treat you with respect, honesty, and kindness. They gave us all the facts, all the options, and all the numbers and really took the time to make sure we understood everything and were comfortable. THIS IS HOW A DEALERSHIP SHOULD BE. Thanks Bob and Greg! You guys rock!! :) More
Bob was great to work with. He returned emails and calls promptly. The rest of the staff was great too - no high pressure sales. We got the car and the deal we wanted. promptly. The rest of the staff was great too - no high pressure sales. We got the car and the deal we wanted. More
CardinaleWay Mazda at Peoria is the best Mazda dealership in town!! I worked with Bob Lechniak and he was absolutely amazing. He returned my calls immediately and through each step of my purchase he went abo in town!! I worked with Bob Lechniak and he was absolutely amazing. He returned my calls immediately and through each step of my purchase he went above and beyond to explain everything and make sure I knew the details involved. The General Manager, Donny Mortier, worked with us through the entire process and put forth incredible effort to get my financing approved and the best interest rate possible. They were family oriented and everyone there was so friendly and helpful. This dealership is a true representation of what it should be like to purchase a vehicle. I highly recommend CardinaleWay Mazda in Peoria!! More
The group always does an excellent job and does not try to oversell any work on the car. Zenus has been great the entire team as the service writer for my car and I never worry about it being taken care o to oversell any work on the car. Zenus has been great the entire team as the service writer for my car and I never worry about it being taken care of on time before any major work is needed. More