CardinaleWay Mazda Peoria

Brandon was very helpful and very patient and took all the time I needed to make up myu mind. My experience was more pleasant than I expecteded but I thought the price could have come down a little more the time I needed to make up myu mind. My experience was more pleasant than I expecteded but I thought the price could have come down a little more. Customer service was very good. More

Michael Fuentes went above and beyond, he even got me insurance quotes to help me make my decision in purchasing a vehicle . No haggling no pressure happy with the service insurance quotes to help me make my decision in purchasing a vehicle . No haggling no pressure happy with the service More

Richard was absolutely the best salesman we have ever dealt with. Knowledgeable, caring and took the time to listen. dealt with. Knowledgeable, caring and took the time to listen. More

Dealer was Pleasant eager to please. Willing to work with you and meet your requirements. Willing to work with you and meet your requirements. More

Exceptional Customer Service and Outstanding Deal at CardinaleWay Mazda! I recently purchased my third car from CardinaleWay Mazda, and once again, they have exceeded my expectations. Richard Carlise CardinaleWay Mazda! I recently purchased my third car from CardinaleWay Mazda, and once again, they have exceeded my expectations. Richard Carlise, the sales representative who assisted me, deserves immense recognition for his exceptional negotiation skills, ensuring I received the best possible deal. CardinaleWay Mazda consistently delivers top-notch customer service, making the car-buying experience hassle-free and enjoyable. Richard's professionalism, knowledge, and dedication to customer satisfaction truly set him apart. He took the time to understand my needs and preferences, ensuring that I found the perfect vehicle at the right price. Not only did Richard help me negotiate an outstanding deal, but he also provided valuable insights and guidance throughout the entire process. His attention to detail and commitment to going above and beyond for his customers are commendable. I highly recommend CardinaleWay Mazda to anyone in search of a new vehicle, especially if you value exceptional customer service and want the best deal possible. With Richard Carlise's expertise and the dealership's commitment to excellence, you can trust that you'll receive nothing but the highest level of service and satisfaction. More

POOR EXPERIENCE. .. First let me say, its not hard to give a good experience when you're selling a vehicle. Doing something that makes you money isn't that difficul .. First let me say, its not hard to give a good experience when you're selling a vehicle. Doing something that makes you money isn't that difficult. It's the service you get after the sale that speaks to the caliber of professionalism and service a dealership offers. Our experience was poor to say the least! We purchased a CX-9 for what we thought was a good price. We were then told about the thousands of dollars of "Add-ons" we had to purchase in order to buy the car. The manager also advised us that apparently the vehicle had been "priced wrong" and that they were happy to honor the incorrect price (as if they legally had a choice) but that if we didn't want the "add-ons" we could move on. We decided to purchase anyway as it was still a decent price, however with certain conditions agreed upon by management. Not one condition we had agreed was meant without a fight. First the supposed "Add-ons" hadn't actually been installed, The car hadn't been detailed, the full tank of gas we were promised was less than a quarter tank and the squeaky brakes that were supposed to be addressed, were still squeaking up a storm. I could literally write a book on all the issues we had following this ordeal, the incredibly poor service, poor communication, etc. But will leave it at this. After all the promises were finally kept, the brakes were still squeaking. Two more trips to their service dept and the brakes were still squeaking. The general manager Jeremy has since stopped taking our calls, doesn't return our texts and has apparently written us off. I guess if your service dept can't fix squeaky brakes after 3 attempts, its f#xx off time! We will never again purchase a vehicle from CardinaleWay Mazda, which is too bad, because my wife and I have already become bored with the CX-9 and are looking for our next vehicle. More

My experience with the dealership and all the staff was more than I expected. They were professional knowledgeable, and definitely kind. Their contact with me did not end when the sale was over. If I had a more than I expected. They were professional knowledgeable, and definitely kind. Their contact with me did not end when the sale was over. If I had any questions after I left, they were available to me. Thank you for all your assistance Nate and Brandon!!! More

We have been customers of CardinaleWay Mazda since 2019. They are friendly and professional and we enjoyed working with Sergio. We love our 2024 CX-30 and look forward to driving it. Brandon was great at They are friendly and professional and we enjoyed working with Sergio. We love our 2024 CX-30 and look forward to driving it. Brandon was great at setting us up financially and working with us to make the payments affordable. Thank you CardinaleWay Mada and Paul Ramos Mike and Betty Lust More

I was looking at different dealerships/ Brands of cars since I was planning to get a new car within a year . I had not purchased a new car in many years . I knew nothing about Mazda but wanted to see al since I was planning to get a new car within a year . I had not purchased a new car in many years . I knew nothing about Mazda but wanted to see all the SUVs on the market . Brandon Nezo was my sales guy . I called and had an appt. , When I showed up he took me to see the used cars along with the new ones . I checked out everything on the lot , I asked a lot of questions one multiple vehicles. I was between 2 models that I liked so we started talking numbers . I left to get lunch and when I returned in an hour , they had numbers on both models . When I agreed to the CX 5 numbers and went to sign the paperwork it was all done in a timely matter . I really felt like I was being listened to in order to stay inside my budget. I am glad I stopped in to look at cars that day ! More

They were nice folks. They are giving me leather seats. I guess that covers the car having no gas when I picked it up. They are giving me leather seats. I guess that covers the car having no gas when I picked it up. More