694 Reviews of CardinaleWay Mazda Mesa - Service Center
I went in for my 15,000 mile service for my car. I was met by Nick Santarsiero and he was extremely kind and professional. Upon talking about pricing, he went out of his way to check for any service and m met by Nick Santarsiero and he was extremely kind and professional. Upon talking about pricing, he went out of his way to check for any service and mechanical warranties for me to help me save money. I look forward to dealing with Nick and the service team for further services. More
My overall experience was great. Steve was wonderful with how he handles everything. All the employees were very friendly and making sure i was being taken care of. how he handles everything. All the employees were very friendly and making sure i was being taken care of. More
Nick is tops dealing with the public. Knowlegeable, helpful and just an all round great guy. He literally "bends over backwards" for his customers. This is my third time and he is just great. Thanks Ni helpful and just an all round great guy. He literally "bends over backwards" for his customers. This is my third time and he is just great. Thanks Nick. More
Steve is always helpful and is big time knowledgeable about Mazda cars. He's always willing to work with you and give you the best price for services. He's also very friendly on the phone and in person about Mazda cars. He's always willing to work with you and give you the best price for services. He's also very friendly on the phone and in person. Service with a smile! Great attitude! And most of all he cares big time! When you drop your car off for service early, he gives you the best service and gets it in early. I always want to come to Steve every time I need service because he's the best there is. More
I ALWAYS have a great experience at Cardinale Way Mazda. Service Advisor, Nick Santarsiero, determines what service work is absolutely necessary and quotes the best possible price. He is friendly and effici Service Advisor, Nick Santarsiero, determines what service work is absolutely necessary and quotes the best possible price. He is friendly and efficient. I am always able to schedule a convenient service appointment. The service work is completed on time. I never have any problems at Cardinale Way Mazda where I do ALL of my service work. More
We experienced a failure to start in our recently purchased CX9. We immediately called Cardinale and were given the needed info to contact their authorized tow service. Car was towed to the dealers purchased CX9. We immediately called Cardinale and were given the needed info to contact their authorized tow service. Car was towed to the dealership an hour later. The failure was in the car key and was fixed within an hour. Even though we were under time pressure due to a heavy personal schedule, Steve was able to keep the situation calm and efficient. Our hats off to the service and sales staffs for for their help to resolve the problem and get us on way. Please note we have received consistently outstanding service from this dealership from the day of our purchase. This is our first Mazda, and if things continue to be as positive as they have so far, it won't be the last. More
Nick was really friendly and he didn't push me to get anything that I couldn't afford right away. He has Great customer service skills and know what he is talking about with car services. anything that I couldn't afford right away. He has Great customer service skills and know what he is talking about with car services. More
Third car bought from this dealership this year. They are simply outstanding! The entire team from financing, sales and Moma negotiating the rates. When I am looking for a car again, I will be there. are simply outstanding! The entire team from financing, sales and Moma negotiating the rates. When I am looking for a car again, I will be there. More
This dealership is excellent. I purchased my vehicle from them a little over a year and a half ago and the experience was great. I've continued to rely on this dealer for service as well even though I typica them a little over a year and a half ago and the experience was great. I've continued to rely on this dealer for service as well even though I typically do not sponsor paying higher dealer rates; however, their rates are fair and I know I am actually receiving quality service. With that background, the reason for my review today is that I experienced a blown-out tire from driving on the AZ freeway but was able to make it just outside the access road (less than 1 mile) from this dealership which is where I was headed after realizing my tire was going. I called and Chris came and picked me up and took me back to the dealership. Steve sent some service guys to put on the spare and drive it in. I purchased two tires (surprisingly very reasonably priced) and decided to have my 30k maintenance (which I had been avoiding) done at the same time. Car washed, maintenance, and two new tires and out the door in less than two hours from when I first called. Steve was great, the service was great, and the service team stayed at least 30 minutes over the closing time to complete the work. More