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CardinaleWay Mazda Mesa

Mesa, AZ

4.8
2,903 Reviews
Car Dealers are certainly not famous for doing "the right thing", but what about when a few Mazda enthusiasts get hired by a dealer and take over? Can a Mazda dealer become a source of goodies for Mazda Zoom Zoom lifestyle fans? CardinaleWay Mazda wants to know if they can express their enthusiasm for Mazda without coming off as phony or pandering... We are proud to be working with DealerRater.com on improving our customer reviews and committing to acknowledge, respond to and resolve complaints or issues that are posted here on DealerRater.
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6343 E Test Dr

Mesa, AZ

85206

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Showing 2,903 reviews

May 27, 2018

Very pleased with the service i received from Matt Shelton It was a very long day, but well spent at this dealership. I have never dealt with a Mazda dealership in the past, but have dealt with many other dea More

by Lisa Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2018

Awesome Customer Service! I reached out to the dealership through their website. I saw a specific car that I wanted and my husband and I were in a tricky situation with our (at More

by Ckbrowns2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Zimmerman
May 25, 2018

Stand up Dealership I purchased a used 2014 Cadillac ATS, After getting it home it would not start, I notified Brian the used car manager, Brian sent a tow truck to pick More

by Chur,ste123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McFadden
May 22, 2018

Great car buying experience Corrie Wright, Internet Sales, best auto sales person I've ever dealt with. This was my second new car purchase from Corrie in two years. Both transa More

by to777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corrie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johnson, Rodney Zimmerman
May 22, 2018

Horrible New Car Sales Experience Had great pre-sales/sales support, but what they told me in the dealership WAS NOT WHAT WAS ACTUALLY DELIVERED. I tried to resolve the issue by sp More

by Felix G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris and Lucas, Austin Owens
Jun 05, 2018 -

CardinaleWay Mazda Mesa responded

Cardinaleway Mazda apologizes that you seemed to not have a good experience. Myself and other managers reached out multiple times to offer you xm radio. We strive to stay on top as the top rated dealer in the state. I looked in all of our emails and never saw any missed emails from this customer but I would still like to help him out. I will ask again, please feel free to reach out to me Chris Johnson and I will make sure you are happy!

Jun 05, 2018 -

Felix G responded

I don't know who you reached out to, BUT NO ONE, I MEAN NO ONE, REACHED OUT TO ME ABOUT GETTING XM RADIO....NO ONE!!!!!!!! The last person to tell me about getting XM was Austin, who said I had to get the Grand Touring for XM...that was via text

May 22, 2018

Good Customer service Darlene and Corrie did a great job with customer service and we’re always there to answer questions. I truly appreciated there service. Although I was More

by Sydney322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corrie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ervin
May 21, 2018

Great Dealership I had an extremely hard time getting a nice car for a good price. My experience when I went into cardinaleway completely changed my attitude. Great cu More

by dohollo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager Dustin and Scott in Finance were also great, Jake Zoller
May 21, 2018

Love this dealership I purchased a new Mazda from CardinaleWay one year ago. It was my dream car, they gave me everything I wanted and more, got me a great deal with fina More

by KMack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josiah Hall, Donny ("The boss"), Steve Martel
May 19, 2018

Used Car Purchase Great Dealership, Great People!!! Darlene and Rodney worked a great deal on a 2015 BMW! Addressed all of my needs and wants with a crazy price!!! Th More

by Sooooperd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny the GM, Rodney Zimmerman
May 17, 2018

Amazing experience!! Darlene, and Ma Ma are amazing!! They made my experience and car buying easy and got it done. I will do my business with them for now on!! Also it’s a More

by AA-Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joean Senatore
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