CardinaleWay Mazda Mesa | Page 290

We have bought two cars from this Mazda dealership in the past 3 months. We were very pleased with our first experience so when the time came to make a change to our second vehicle, we went to Cardinale Way past 3 months. We were very pleased with our first experience so when the time came to make a change to our second vehicle, we went to Cardinale Way first to see what Phil and the gang could do for us. Buying a car is a major financial decision and they made us feel well-informed and good about the decision. There was no dealing back and forth; they were upfront and honest about what they could do for us presenting various options we could pursue. This speaks volumes about the integrity of how this dealership is run. They were also very helpful in detailing the car exactly how we requested and showed us how to work all the features of the car. We would no-doubt recommend this dealership to anyone who wants to buy a car in a hassle-free, trustworthy environment. More

When I first arrived at Cardinale Way Mazda, I was very aprehensive about purchasing a car. I had had poor experiences in the past. However, I was greeted right away by Matt. He was very comforting with aprehensive about purchasing a car. I had had poor experiences in the past. However, I was greeted right away by Matt. He was very comforting with the whole process. He did everything possible to get me the car that I wanted. It took some time to get the financing part of the deal but during the entire time, I was made to feel very comfortable by Matt and Al. Al was helping with the transaction as well and I feel that they did everything they could to make this experience pleasant. They even brought a car to my work the next day for me to look as because I was unsure which one I wanted. That was over and above my expectations!!! I ended up purchasing one of the vehicles that I test drove the first day and am so very happy w/ my purchase. I would highly reccommend Cardinale Way Mazda to anyone and everyone! It was truly a great experience! Thank you!!! More

THE SALESMEN THERE ACT SO CHILDISH. WHEN MY WIFE AND I PULLED UP WE WERE GREETED BUY A YOUNG MAN NAMED GUY ILL NEVER FORGET HIS NAME ITS SO EASY. THEN THIS GUY NAMED PHIL JUST CUT HIM OFF AND WAS VERY RUD PULLED UP WE WERE GREETED BUY A YOUNG MAN NAMED GUY ILL NEVER FORGET HIS NAME ITS SO EASY. THEN THIS GUY NAMED PHIL JUST CUT HIM OFF AND WAS VERY RUDE. SO I JUST PRETENDED TO BE INTERSTED. BUT I WASENT CAUSE OF PHILLS REACTION. GUY SEEMED LIKE A VERY NICE KID FROM WHAT IVE MET OF HIM AND HE DESERVES A BETTER PLACE I HOPE HE DOES GREAT More

I bought a new $30k car there with 50 miles on it. I took it home and at the time it had 60 miles on it I looked at the tire and the side wall was all jacked up But I know for a fact I did not hit any thing it home and at the time it had 60 miles on it I looked at the tire and the side wall was all jacked up But I know for a fact I did not hit any thing on the 10mile trip home from the dealer. When I took the car in they wouldnt replace the tire or even help to replace the cost. It was a $320 dollar tire and for being a new car that was not fun to replace. After having that problem I want to make sure there was no other problems. So I pulled out my paper work and I noticed that I had no info on the 3year az paint thing that they offer even after my sales person told me I had it. So I called them Up and Thankfully Diego was able to work things out and get it added to my car. I also just found out that my friend that referred me to this dealer never got his $100. I had him call down to the dealer and they told him that I never mentioned his name but I made sure to tell more then one person that he had sent me and they said they would be mailing out that check. So I guess he got screwed too. As far as it goes with there service dept I would give them a A+ but that still does not make up for there sales dept. More

My wife and I have never had a more enjoyable experience buying a car. From Phil's first hello, to the walk through of features as we took delivery, we were treated wonderfully. I would gladly refer frie buying a car. From Phil's first hello, to the walk through of features as we took delivery, we were treated wonderfully. I would gladly refer friends and family to deal with Cardinale Way Mazda. And, I would certainly go there again myself. More

I was shopping for a new car online and comparing Mazda 3, Toyota Corolla and Honda Civic. I asked for price quotes from several dealers in the Phoenix Valley. Cardinaleway Mazda responded in a much more 3, Toyota Corolla and Honda Civic. I asked for price quotes from several dealers in the Phoenix Valley. Cardinaleway Mazda responded in a much more satisfactory way than all but one other dealer. When Greg Limbeck from Cardinaleway called me he was very genuine and seemed to be more concerned about me getting all the info I wanted than trying to "sell" me something I was not ready for. When Cardinaleway sent me a link to MazdaCommunity.org I found several videos about Mazda I had never seen before. After watching the Mazda videos I eliminated the Corolla and Civic from consideration. Cardinaleway had a Mazda 3 in stock the way I wanted so I emailed Greg Limbeck and scheduled a test drive. Everyone at Cardinaleway Mazda was friendly and could answer my questions without pressuring me to buy. I actually had to say that I wanted to buy the car! The paperwork process was painless and they handled my Credit Union's document requirements which made the financing much more convenient. I highly recommend the Mazda 3 and CardinaleWay Mazda is a great place to do business. More

We had incredible service from the dealership. Ric Bakutis was terrific. He explained service items in detail, was very professional, and kept us posted on the work. we will return again and have al Bakutis was terrific. He explained service items in detail, was very professional, and kept us posted on the work. we will return again and have already referred others for service. We appreciated the thoroughness of the service visit. More

I was contacted by Michael Sprouse regarding a posting I had on Craigs list, sell my car. Michael said" If you stop by, I will get an estimate on your car, make you an offer. Then we can see if you like any had on Craigs list, sell my car. Michael said" If you stop by, I will get an estimate on your car, make you an offer. Then we can see if you like any cars or trucks on our lot. If so, I will give you a great price on your new car, hassel free and let's make this the best car buying experience ever. Well.....It was. What a great group of People. The place was amazing, it reminded me of the movie The Truman Story with Jim Carey. They were so pleasant, honest, and made effective use of my time. They explained everyting and were very kind to my children. It was as they acted as a Team VS. greedy commision based car sales people. They were very real not to mention the treatment of my wife and children. No brown nosing, just honest, funny, down to earth good people. I will tell everyone I know to go to Cardinale Way mazda. Greg, Al,John,and Michael amde buying a car an experience I would welcome again.These guys are true pro's. This place changed the way I had always felt about car buying. Thank you everyone at Cardinale Way Mazda, The Sanders Family which is now part of the Cardinale Way family Mesa AZ More

Sorry there is no #@*$ NO for would you recomend this dealer. Don't get me wrong Donny has been good. I told them if you want me to buy this car them you need to hold my Down payment check till I get pai dealer. Don't get me wrong Donny has been good. I told them if you want me to buy this car them you need to hold my Down payment check till I get paid. Well the next day the check cashed. This over drafted my account, locking my bank accounts. Greg was getting mad at me because I wanted them to fix this like now. Finnaly after leaving work to go down there and make a big deal they acted like they would take care of this. Of coarse I got Overdraft fees and my checking account has negative marks now. Greg says its the bank that should fix that. Well they were the ones that messed it up to beging with. I have been down there 5 times now to get my money. Every time it seems nobody can find it. It has been three weeks now and it's not even about the money but the principle that I have wasted so much time trying to stay on top of them about this. On more than one account they were going to bring me check to my work. Never happened. They have told me a few times to drive over after work and nothing. Wouldn't be as bad but one of the office staff told me this happened to some one else the same day. This is your fault Mazda take care of it. And not 3 weeks later. They offered me a free oil change finnaly. But from how this place has impressed upon me and the reviews I have read that might be a really bad idea too. I shouldn't be the one running around fixing what is 100% their fault. I wish I could just Void this entire deal and get my old vehicle back. Guys a half hearted sorry! That's for when you step on your girlfriends toe dancing. Not this. I can't express the frustration I feel. Looking back I should have eneded this deal then and walked away. Soon hopefully they will just be out of business. UPdate. It's been a month now and I just found out that they messed up my trade in as well. I just received a call saying I still have a balance on my old car to pay on. How much worse of a job can you guys do?. Not to mention my car is missing an important part that attaches to the underside of the hood that they didn't tell me about. now I have to go spend more money to special order this part so my car doesn't overheat in the summer. I have yet to get any response from these guys now that they have my money. 11/30/09. Well last week I added to this. I got a response almost instantly from the dealership. Since then nothing. I have sent a few emails to more than one manager, I texted Greg like they asked me too. Not a single response from the Dealership. They sent me a message that they will get this all fixed (same thing Mr Baker told me but havn't heard from him either). That's great but they have not acted on anything yet.I could sit behind a desk all day and promise people the world too and then just never act on it. I am so sick of this and just want it to be over but you lazy, sacks of xxxxxx won't just fix it. I think this weekeend I'm going to make some signs and picket there dealer ship. Everyone should know how terrible they are at taking care of the customer. 12/09/09. I have met with the GM and I guess he had no idea any of this was going on. Lucky for you guys Donny was on it and got this all fixed. Donny was the one at the begining of the sale and I liked working with him. It's too bad Greg messed all of this up. If I do come back I will only be working with Don. More

I purchased a new Mazda 3 series from this dealership. The 2 problems that I have had since the car was new are still not repaired. The car has a bad transmission whine and an instrument panel rattle. The The 2 problems that I have had since the car was new are still not repaired. The car has a bad transmission whine and an instrument panel rattle. The dealership is saying that now the car is out of warranty, they will not fix it. These are the same 2 problems that the car has been brought to their service dept. to fix. They are still not fixed. I wish I would have read these internet warnings about this dealership before I purchased the car from them. More