CardinaleWay Mazda Mesa

UPDATE: I was contacted Mazda Extened Protection Plan (MEPP) after an email inquiry and was informed that they don't use an underwriter (or at least not Fidelity Warranty Service). So, I was misled durin (MEPP) after an email inquiry and was informed that they don't use an underwriter (or at least not Fidelity Warranty Service). So, I was misled during my sale and a subsequent discussion after the sale. The cost for MEPP on my car was about half. Caveat Emptor Overall, I had a good experience, Ramone Adami was incredibly friendly and helpful, as was all the staff I had the pleasure to encounter. I do not dicker on price as much, but the deal I was offered was reasonable, though I suspect I could have negotiated a slighty better price. My only issue would be lack of understanding on my part, that the Mazda Extended Protection Plan (MEPP) is managed through an underwriting company. Jo Senatore patiently explained this to me (the woman who took care of the finance portion of the sale). When I had the opportunity I dig a little, all I could get was that, yes MEPP is indeed underwritten, but as to who the underwriters are, I was unable to verify. I would put the onus on Mazda to make this information better available, to enable buyers to determine the veracity of the dealership. More

I was referred to Cardinale Way Mazda (CWM) by TrueCar.com. CWM was one of the participating dealers in TrueCar's Lowest Certified Price program. The program allows you to get a guaranteed price o TrueCar.com. CWM was one of the participating dealers in TrueCar's Lowest Certified Price program. The program allows you to get a guaranteed price of the vehicle before heading to the dealership. Ken Arment was our salesperson and he did a fantastic job. After registering with TrueCar.com, he promptly called to arrange an appointment. At the dealership, Ken proved to be knowledgeable of the CX-9 (the model we purchased). He gave a good rundown of the car's features and benefits and answered all of our questions. The best part of the experience was that there was no haggling on the price - CWM honored the price quoted by TrueCar.com. Finally, while we were waiting to complete paperwork with the Finance person, Ken used the spare time to program the Bluetooth functionality in our car which I was dreading having to do on my own. All in all, it was a great car buying experience. More

The employee's at this dealership were awesome. They went above and beyond to get me into a new car. I would by another car from them again and I will recommend them to anyone looking for a new vehicle. Buyi above and beyond to get me into a new car. I would by another car from them again and I will recommend them to anyone looking for a new vehicle. Buying a car can be really stressful and they did whatever they could to make me feel relaxed. More

My experience at Cardinale Way was nothing short of perfect! From my initial emails back and forth with Joe Stillo to signing paperwork with Joann. Joe was fantastic and never steered me wrong. Bein perfect! From my initial emails back and forth with Joe Stillo to signing paperwork with Joann. Joe was fantastic and never steered me wrong. Being in sales myself I am aware of all of the trick and deception that sometimes take place. This never happened with Joe. He was straight up from the beginning and very tried the "Jedi Mind Tricks" with me. Pricing was great and was never toyed with. Again I was very impressed! Joann was nothing short of a pleasure and made the tough possible. She is truly amazing! To all the folks at Cardinale Way Mazda....THANK YOU!! More

Brian McFadden was terrific in helping me with the purchase of my new Mazda. He worked with me on the price and was honest with information. I would recommend him to any future customers as a friendly purchase of my new Mazda. He worked with me on the price and was honest with information. I would recommend him to any future customers as a friendly but professional salesman. Cardinale Way dealership presented a clean atmosphere with a willingness to provide customer service. Yes they want to make a sale, but they were not pushing or overbearing. More

I believe Joe and Roger were great to deal with, no pressure, informative and made selection easy. Finance woman, "Momma" was just the opposite. High pressure sales to get me to purchase items I said pressure, informative and made selection easy. Finance woman, "Momma" was just the opposite. High pressure sales to get me to purchase items I said up front that I was not interested in. She waisted her time and mine and I was not pleased with the experience. Just give me what I want and let me sign my documents and stop waisting everyone's time. Had it not been for my poor experience with her I would have rated the dealership much higher. More

The first salesman wasn't pleasant, but as soon as I requested someone else to help us, we were turned over to Matt and he was great. I appreciated their patience in figuring out what would be the best requested someone else to help us, we were turned over to Matt and he was great. I appreciated their patience in figuring out what would be the best vehicle for us. AFter buying my car and looking at reviews/pricing online, I do feel that we probably should have gotten a bit better price, but I wouldn't have purchased if I didn't feel good about the sales people we worked with, and they were great. Very friendly, easy to talk to, didn't feel that we were being pressured although it is their job to close the sale. In finance, I did feel that Anthony was a bit aggressive in trying to get us to purchase the extended warranty, which we ended up buying. It just felt a bit too pushy at that point - he made it clear that he needed to improve his closing rate, and to the customer, that doesn't matter. I would recommend that he focuses on what in it for the customer, not what's in it for him and his attach rate. More

I will always reccommend Cardinale Way Mazda and "D" Bennett to any of my friends and family who are looking for a vehicle. I have experienced nothing but great and dedicated service from everyone at th Bennett to any of my friends and family who are looking for a vehicle. I have experienced nothing but great and dedicated service from everyone at this dealership. My Mom first purchased her 2007 Mazda 3 from Cardinale and then traded up to a 2008 Mazda 3 a year later. "D", also, helped get my Dad into a beautiful Ford F-150 less than a year ago. Last year I came to Cardinale to purchase a brand new 2010 Mazda 3, i-sport. The process was stress free, no haggling! I told them exactly what I wanted and what I could afford and they made it happen for me. Just yesterday I came in for an oil change and ran into "D" while I was waiting he told me he could get me into my same car, brand new at a lower interest rate. And sure enough I ended up leaving with a brand new, 2010 Mazda 3 i-touring model, exactly the way I wanted! This time without a co-signer and at a lower interest rate! Joean Senatore was my financing person and she did an absolutely wonderful job to get me the interest rate we wanted without a co-signer! AMAZING!!! The whole team at Cardinale Way WILL impress you! More

very good experience with the entire sales team very knowledgable and friendly staff from the sales manager to the sales rep that sold us the car woul ddefinately recommend the dealership to all my frie knowledgable and friendly staff from the sales manager to the sales rep that sold us the car woul ddefinately recommend the dealership to all my friends total experience very positive no haggling or guess work involved More

I would not hesitate to return in purchasing another vehicle in the near future from CardinaleWay Mazda. I commend their honest efforts in not haggling you to death and fair pricing over the net/phone a vehicle in the near future from CardinaleWay Mazda. I commend their honest efforts in not haggling you to death and fair pricing over the net/phone and in person! Truly the best I have dealt with in the last 10 years! They are NOT pushy at all! Friendly environment and FAIR pricing! Very customer service oriented! Our sales consultant Chris was just the friendliest, low key, helpful and receptive to our financial needs. Anthony, our Finance Manager was also very friendly and not pushy at all in trying to UP sell extra unecessary products like other dealerships I have dealt with and actually listened to what we ONLY needed. Thanks again! More