CardinaleWay Mazda Mesa

Dealership was great. I purchased a new car at what I think is a great price. Everything at the dealer went well (could always go faster but Cardinale Way was as fast or faster than any other dealership think is a great price. Everything at the dealer went well (could always go faster but Cardinale Way was as fast or faster than any other dealership, so I'm not reducing my rating based on that). The salesman, Joe Stillo was great. He even gave me a coupon for a free dashmat he won at the Company Christmas party. Thanks Joe. Joanne "Ma Ma" from Finance was also super. We were trading off between paying cash or financing. I'd also warned Joe that I didn't want to get raked over the coals to buy an extended warranty and Joann didn't pressure us in any way. She even helped get better financing than the sales folks had offered so we kept the cash and got 1.9% in addition to a great price on the car. There was a hiccup with financing with Mazda North America that came after the purchase because I received the customer loyalty rebate. 3 weeks aftr the purchase we get a call...our rebate had been rejected. My last Mazda 3 had been totalled and this was a replacement. I waited a couple of months to get it (to get the insurance payout) and had misplaced the latest registration. No problem right, I purchased it from a Mazda dealership (not Cardinale Way) and financed it through Mazda financing, it'll be in the Mazda system right? Nope. Then the major headache with Mazda North America...what do they need: Not the original sales contract from the previous deal..that won't cut it Not insurance forms showing I had current insurance (by VIN) for the totalled car. Not record of warranty work on that car. Not the registration record from the original registration on that car. I finally found the old registration and got past this, but what a pain. Thanks to Cardinale Way for a great purchase experience but no thanks to Mazda North America for trying to burn a loyal customer out of the customer loyalty rebate. I can see demanding reasonable proof, but, give me a break, they have me in the database...look it up already. More

This was my first visit to this Mazda service department. I pulled in to the drive and David Fontaine came out immediatly to my car to see what I needed. He was extremly friendly and quick to get my car to I pulled in to the drive and David Fontaine came out immediatly to my car to see what I needed. He was extremly friendly and quick to get my car to one of the bays. He kept me imformed as to the status of my car until the car was ready. I would recommend this dealership to any one of my friends or family. More

I was greeted in the most friendly and courteous manner and was directed , no escorted to the service department where I was introduced to Nick. Nick set up my appointment for the following week and when I and was directed , no escorted to the service department where I was introduced to Nick. Nick set up my appointment for the following week and when I returned again was met with the same co-operation. What a great dealership. If Arizona was to become my second home this would be my service depot. Thanks again, Ed Dickinson( a happy canuck) More

My Miata was due for a 5000 mile maintenance and Nick was very helpful when I called to schedue, then re-schedule the appointment. Once there he explained what they would be doing and had noted the things di very helpful when I called to schedue, then re-schedule the appointment. Once there he explained what they would be doing and had noted the things discussed in our previous conversation. The work was performed in a timely manner and we received the friendly reliable service we've come to expect over the years from Cardinale Way. Thanks for the great work! More

Working with Matt was a pleasure, he helped us find a one of a kind deal on a car that would get us the better gas mileage we needed. This was our first time purchasing a car, and he and the salespeople real of a kind deal on a car that would get us the better gas mileage we needed. This was our first time purchasing a car, and he and the salespeople really made it a great experience. Everyone we came into contact with was friendly and hospitable. We especially appreciated that the dealership claims to be a Christian organization and has a high standard of integrity. We have and will continue to recommend this dealership. More

Nick was great! He explained everything that needed to be done to my car and gave me a competative price. Nick also helped with my new car personalization; letting me know what settings I should change b be done to my car and gave me a competative price. Nick also helped with my new car personalization; letting me know what settings I should change based on my needs. The waiting area was nice, but needs public wifi. More

Nick was very pleasant and helpful. He explained about additional services that I could take advantage of. I chose not to at this time and he was restated the need for the services without being pushy. additional services that I could take advantage of. I chose not to at this time and he was restated the need for the services without being pushy. I did not take the added services, but appreciate his mentioning them. More

Would highly recommened this dealer. Dealing with Nick is a refreshing experience of professsionalism and great personality. They finished my service before I expected and was on my way. They also found a p a refreshing experience of professsionalism and great personality. They finished my service before I expected and was on my way. They also found a problem with a motor mount that I did not even know about, fixed it under warranty with no charge. Great experience. More

TOP NOTCH SERVICE DEPARTMENT!!! I have owned my CX-9 for three years and Cardinale Way has always been great with service. Service is prompt and friendly! Nick is a professional and is always helpful. If yo three years and Cardinale Way has always been great with service. Service is prompt and friendly! Nick is a professional and is always helpful. If you own a Mazda, take it to Cardinale Way. If you don't own a Mazda and are thinking about buying one, do yourself a favor and go to Cardinale Way. More

I absolutely LOVE working with Dave! He is one of the best service advisers I have ever worked with. I continue to go back to this dealership because of him. He always keeps me informed of what is going best service advisers I have ever worked with. I continue to go back to this dealership because of him. He always keeps me informed of what is going on and I never feel like he is trying to upsell me on things I don't need. More