CardinaleWay Mazda Mesa

Three of the six Mazda's my wife and I have owned, came from Cardinale Way Mazda. Other than the fact that Mazdas are great cars, the service is always good at Cardinale Way. I just took my RX8 in for se from Cardinale Way Mazda. Other than the fact that Mazdas are great cars, the service is always good at Cardinale Way. I just took my RX8 in for service and met Service Advisor Steve Ross. Despite being a very busy service department, Steve met me at the door and immediately had my service records up on the computer. I just wanted an oil change and rather than standing there trying to "sell" me more services Steve simply asked if I wanted my car washed after the oil change. After a reasonable amount of time, Steve came to me and told me the service tech really recomended a tire rotation. Again, no pressure, just an attitude of really wanting me to get the most out of my service visit. Fifteen minutes and $19.95 later, I was out the door knowing my that my RX8 was ready to go and I was feeling pretty good about the whole process mainly because of Steve's attitude and professionalism. More

Steve provided all of the information that I needed in a "customer caring", professional manner. The estimates for work not done at this time give me time to budget for their completion on my next visit. "customer caring", professional manner. The estimates for work not done at this time give me time to budget for their completion on my next visit. The waiting room and TV provided a nice setting while waiting for service. I will definitely go back for my service needs. More

We were greeted within minutes of arriving by Matt. He wasn't pushy but helpful and personable. The negotiations were fair and willing to work within our parameters. Joean worked quickly on our paperwork wasn't pushy but helpful and personable. The negotiations were fair and willing to work within our parameters. Joean worked quickly on our paperwork and we were done in a timely matter. The employees are friendly, knowledgeable and willing to help you find the vehicle that meets the needs of your family while staying within your price range. Overall our experience was wonderful and would recommend CardinaleWay. More

I made an appointment time prior to my visit and they took me on time. Nick explained the price of the service and the cost. They were very accommodating to my wishes and advised me of the type of mainte took me on time. Nick explained the price of the service and the cost. They were very accommodating to my wishes and advised me of the type of maintenance the car would need in the future. The work was done on time. More

We were greeted within minutes of arriving by a friendly sales associate. He wasn't pushy but helpful and personable. The negotiations were fair and willing to work within our parameters. Overall it was sales associate. He wasn't pushy but helpful and personable. The negotiations were fair and willing to work within our parameters. Overall it was a pleasant and fair experience which was a part of our decision to make the purchase. More

Nick was able to get me in for an oilchange without an appointment as I went to a last minute lunch with a friend. The car was done before I was. Cardinale Way has always beeen very responsive to our need appointment as I went to a last minute lunch with a friend. The car was done before I was. Cardinale Way has always beeen very responsive to our needs when it comes to service. Nick in service is very helpful and extrememly knowledgable about my RX-8. More

My experience at this dealership was great. I felt very welcomed and no pressure at all. Other places I went to seemed dishonest and in a hurry to just get me to sign papers. I would recommend this dealer welcomed and no pressure at all. Other places I went to seemed dishonest and in a hurry to just get me to sign papers. I would recommend this dealer to anyone! GREAT EXPERIENCE. :) I got a great car for a great price. They worked with me on what was right for me. I only have good things to say about this dealership. More

The service is helpful and very friendly, but is just like every other dealership in their pushiness. I don't want to feel pressured to do all these things and spend hundreds when I could take my busines like every other dealership in their pushiness. I don't want to feel pressured to do all these things and spend hundreds when I could take my business elsewhere. I want to keep my new car around the dealer for as long as I can, but sooner or later I won't be able to afford it. The people who work here are very friendly, and I would recommend them. But the pushiness needs to lessen. More

I contacted CardinaleWay via email about a used car they had listed on their lot. Blaze responded to my questions quickly and courteously. After arriving at CardinaleWay, I had to wait (less than 5 minute had listed on their lot. Blaze responded to my questions quickly and courteously. After arriving at CardinaleWay, I had to wait (less than 5 minutes, not a big deal) for Blaze to get back to the sales office from somewhere on the lot. While waiting, each CardinaleWay employee made sure that I'd been helped and several asked me if I wanted something to drink or if I was comfortable. The sales manager introduced himself to me while I waited and we had a pleasant conversation. No one was pushing a sale on me while I waited. It was refreshing. When Blaze arrived, he had the car ready and clean for me to inspect and drive. He allowed me to test drive the car how and where I pleased (as opposed to other dealers who only want/allow you to take a specific 5 minute route). He was professional but very personable; I often didn't feel like I was talking to a car salesman. I told him from the beginning that I was a cash buyer and that I wasn't interested in an extended warranty or other extras. Blaze made sure to replay this to the final finance officer, so when I signed the final title/reg/etc paperwork, there was very little hassle. I signed papers, paid for the car, and didn't feel pressured to buy these "extras" at all, just as I requested. I shopped around several dealers for this similar car. I did a Google search for CardinaleWay reviews, and I was a bit worried (a fair amount of negative reviews). However a friend had purchased a new car from CardinaleWay several years ago and had great things to say, so I went in to see for myself. I'm glad I did. In the end Blaze was able to beat the negotiated price I was quoted from another dealer, and I felt like I was treated very well. Blaze brought up a good point: There's nothing to keep other shady dealers/salesmen from posting negative reviews about a good dealer/salesmen. I found this to be true of the random reviews Google found, and it's clear CardinaleWay's high rating here on dealerrater.com is more accurate. I would recommend CardinaleWay to others, and when the time comes for my wife to replace her vehicle, I'll be contacting CardinaleWay again. More

Hi, my name is Vince, and I just recently purchased a Chrysler 300 from Cardinale Way. I would definately recommend this dealership to anyone looking to purchase a vehicle. The staff was very friendly an Chrysler 300 from Cardinale Way. I would definately recommend this dealership to anyone looking to purchase a vehicle. The staff was very friendly and courtious and amazingly not pushy at all! I had narrowed down my search for a vehicle over the internet and visited several different dealerships before I found the car I liked at Cardinale Way. I had called about it and they still had it in stock, Blaze had told us to come and take a look at it and when we got there I was immediately greeted by Blaze, he had already had the car washed and waiting for us. Blaze worked with us extremely well getting us to the right price and with a few added extras. Since this was a cash purchase the overall process was fairly fast. "Big Momma" made it as fast of a process as she could and had mentioned that she had another customer purchase a car recently with the same last name as mine, turns out my brother had purchased his car a few weeks earlier from Cardinale Way...what a coincidence!! Anyway I would like to thank the staff and everybody there at Cardinale Way for making my purchase as painless and pleasent as possible... and I would especially like to thank Blaze for all his help, and everything he had done for us, when I am ready for my next purchase, you can bet who I am gonna call first. Thanks again Blaze. More