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CardinaleWay Mazda Mesa

Mesa, AZ

4.7
2,925 Reviews
Car Dealers are certainly not famous for doing "the right thing", but what about when a few Mazda enthusiasts get hired by a dealer and take over? Can a Mazda dealer become a source of goodies for Mazda Zoom Zoom lifestyle fans? CardinaleWay Mazda wants to know if they can express their enthusiasm for Mazda without coming off as phony or pandering... We are proud to be working with DealerRater.com on improving our customer reviews and committing to acknowledge, respond to and resolve complaints or issues that are posted here on DealerRater.
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6343 E Test Dr

Mesa, AZ

85206

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Showing 2,925 reviews

October 03, 2025

I’ve been a customer since 2021 when I met Darlene, who is simply the best representative of the sales force, Nick has been my service guy since I purchased my Miata in ‘21. He’s terrific, honest, a grea More

by dennis.d.sarfate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Santarsiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corrie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toledo
September 28, 2025

Truly appreciate the customer service at this dealership. Everyone is very friendly & I value the customer service at the maintenance department. Thank you Eric Toledo for going above and beyond during my ap More

by Lulu D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Toledo
September 13, 2025

Fourth car bought from Cardinale Mazda for a reason. We have consistently been treated respectfully and fair. More

by Shawna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

We just purchased our second new vehicle from Cardinale Way Mazda. We remain impressed with the staff for their honesty, expertise and friendliness. Pricing was fair and the buying process was straight f More

by mjmford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Trappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Matt Shelton could not have been more helpful throughout the whole process! It was my first time purchasing a car, and Matt laid all the details out – no "slimy salesman" xx – and was incredibly accommodati More

by jerm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Service review: 11 yr old car with headlight issue. Service department claimed there were after market headlights installed which caused the issue although they weren’t quite sure if problem was X or Y More

by Dbebble01
Recommend Dealer
Yes
Employees Worked With
Jesus Diazbarriga
August 09, 2025

We have purchased 2 new vehicles from Cardinale Way. We would not be repeat customers if we were mot happy. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Shoop
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Amazing culture and caring service. No pressure, just service and caring. I will still be there for my next car. More

by Padre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Santarsiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
July 15, 2025

Fantastic service for my Mazda CX-5. . As usual, Nick Santarsiero and his team did a phenomenal job! Friendly, efficient and professional. You did it again guys!! Miguel Alonso More

by mazdaloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Santarsiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eroc
Jul 15, 2025 -

CardinaleWay Mazda Mesa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at CardinaleWay Mazda Mesa to be a positive one. Please don't hesitate to reach out if you need anything else.

July 04, 2025

Sales people and managers were awesome. Finance is another story. I was very explicit about not wanting GAP coverage. Guess what, she looked at me and and lied strait to my face. She still More

by Annoyed customer.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dustin Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.