CardinaleWay Mazda Las Vegas

Silvia, Tyler, and Isaac were absolutely amazing My lease on my 2015 Mazda 3 was at an end and was looking to test drive the new 2018 Mazda 6. I reached out and got a hold of Silvia who was very help My lease on my 2015 Mazda 3 was at an end and was looking to test drive the new 2018 Mazda 6. I reached out and got a hold of Silvia who was very helpful from the start. This was my 5th time going through the car buying experience at a dealership so I know what to expect, this really wasn't the case here. I scheduled an appointment for 9:30 am on April 4, 2018. That morning I received a call from Tyler, who is their GM, and asked me if I wanted anything from Starbucks prior to arriving at my meeting. I declined because I don't drink coffee, but it was a very nice gesture. Upon my arrival I met Tyler who's a very easy person to talk to and had small chat while Silvia made her way over to our appointment. I was up front and honest with Silvia why I was there and told her what my budget was and my situation. We went on a very lengthy test drive, unlike most places who just have you drive around the block. I got to really drive the vehicle. I'll be honest, I didn't fall in love with the car. It was nice, but not something that wow'd me. When we got back to the dealership I decided I would just keep my current 2015 Mazda 3 for a couple years then get something I love. Tyler came and asked me about the car and what I thought and I explained it's a nice car, but I don't love it. He wasn't very pushy and understood, but said he could get me a great deal. I kindly declined and they understood. We did paperwork and to finance I went. Here is where I met Isaac who was absolutely amazing. Very polite and great conversations ensued. He explained everything and didn't completely push warrantees like most dealers do. I left the dealership and started driving to work. As I was driving back to work I was thinking of how great everyone there was and I hadn't had that with other dealers. They really have a great culture there and those 3 made my decision for me. Of course, I ended up going back that evening and telling them I would love to give them my business. Not because I loved the car, but because of the friendly support I received and how great they all were. That means more to me than a car. Sure the car is nice and I will enjoy it, but this is how people should be treated when purchasing a new car. I would definitely recommend anyone come here if they're looking for great service and reliable vehicles. Mazda is a great kept secret. TL:DR - if you come here ask for Silvia and Tyler, they're amazing! Be honest from the get go about what your budget is, don't waste your time and the sales teams time. It'll make things easier for everyone and minimize haggling to get what you want. More

Yes, you should feel comfortable. I enjoyed my experience. Everyone was polite and prompt, making sure I was happy and comfortable with the process. If you need a Mazda, you should sto I enjoyed my experience. Everyone was polite and prompt, making sure I was happy and comfortable with the process. If you need a Mazda, you should stop by. More

Great buying experience Lulu was wonderful to work with. Total transparency. Highly recommended. She is not your typical car sales person. Showed concerne for our needs an Lulu was wonderful to work with. Total transparency. Highly recommended. She is not your typical car sales person. Showed concerne for our needs and desires. More

Great experience Cesar was very helpful finding me the right car. He listened to what I wanted and didn’t push me to something I didn’t need or want. Thanks for making Cesar was very helpful finding me the right car. He listened to what I wanted and didn’t push me to something I didn’t need or want. Thanks for making my first time car buy experience a good one. More

Unbelievable I am a first time buyer and Silvia made it possible to get the car I want to a reasonable price. She is incredible to work with. I am a first time buyer and Silvia made it possible to get the car I want to a reasonable price. She is incredible to work with. More

Good sales staff tainted by overzealous finance manager Purchased a vehicle through them a few weeks ago, David Schmidig and the sales staff were good and kept the back and forth negotiating to a minimum. I Purchased a vehicle through them a few weeks ago, David Schmidig and the sales staff were good and kept the back and forth negotiating to a minimum. It wasn't until going to the Finance Manager's office, another David, that things went south for the experience. While he was pleasant at the start, he became pushy and confrontational after I had explained multiple times that I didn't want to purchase any of the maintenance addons, even going so far as to question my thought process on why I didn't believe an addon was worth the value. This was after I had explicitly told him I didn't want to talk about why I wasn't purchasing the addons, multiple times. I had to threaten to leave for him to move on in the conversation and continue the paperwork on the new vehicle. Then, I was upset about how one of the charges had been left off of the initial negotiation, which seemed disingenuous, he proceeded to yell at me as I was off to speak to the Sales Manager, and caused a scene in front of the sales floor. Extremely unprofessional, and frankly the guy acted like he was child and pouted as we finished the paperwork after the Sales Manager rectified the situation. I certainly won't be recommending CardinaleWay to other military members, my wife and I had a much better experience purchasing her Mazda from Earnhardt last year. I regret not going there for this purchase. More

PURCHASED CERTIFIED NEW MAZDA CX 5 FIRST AND FOREMOST, I WOULD LIKE TO SAY HOW WARM AND FRIENDLY ALL THE STAFF THERE WERE FROM THE MOMENT WE WALKED IN THE DOORS. I MEAN, THEY OFFERED AN FIRST AND FOREMOST, I WOULD LIKE TO SAY HOW WARM AND FRIENDLY ALL THE STAFF THERE WERE FROM THE MOMENT WE WALKED IN THE DOORS. I MEAN, THEY OFFERED AND BOUGHT US STARBUCKS JUST FOR MAKING AN APPOINTMENT TO TEST DRIVE, AND MADE US FEEL LIKE FAMILY. SILVIA MIRAMONTES AND LEAD MANAGER JOE, WERE AMAZING, AND PROVIDED THE KIND OF CUSTOMER SERVICE THAT MAKES ME PROUD TO BE A CUSTOMER AND TO COME BACK. THEY ALSO WENT ABOVE AND BEYOND MY EXPECTATIONS AND WERE VERY HELPFUL IN ALL ASPECTS OF MY CAR BUYING EXPERIENCE. KEEP UP THE GREAT WORK AND GOD BLESS. More

Great deal and hassle free! Went to a dealership for the first time expecting some kind of hassle or pushy salesman but what we got was a great experience and a beautiful (hardly Went to a dealership for the first time expecting some kind of hassle or pushy salesman but what we got was a great experience and a beautiful (hardly used) car! Contacted the dealership through the web first and quickly got a call back asking us when we wanted to schedule an appointment and what starbucks drinks we wanted on arrival! When we got to CardinaleWay, Ram showed us the car we were interested in, answered any questions we had, and got us a fantastic monthly payment on it. The team itself were buzzing around and seemed extremely helpful to every customer in the store. Our first experience at a dealership was honest, fast, and fruitful. Thanks again Ram! More

Great Experience Silvia was wonderful and helpful! She made the experience great. She found a better deal and vehicle than we originally had even looked for at first. Silvia was wonderful and helpful! She made the experience great. She found a better deal and vehicle than we originally had even looked for at first. More

Easy hassle free I can’t recommend Ramtin as an A ok s person to deal with fir an overall great day and hassle free experience. He takes into consideration your needs I can’t recommend Ramtin as an A ok s person to deal with fir an overall great day and hassle free experience. He takes into consideration your needs and aligns them financially to what he can provide. No going back and forth to the “manager”. He was great!!! More