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CardinaleWay Mazda Las Vegas

Las Vegas, NV

4.8
842 Reviews

6950 W Sahara Ave

Las Vegas, NV

89117

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842 Reviews of CardinaleWay Mazda Las Vegas

February 12, 2024

I can't express my gratitude towards CardinaleWay Mazda more! After my car was in an accident, Demetrius was able to get us into a loaner car the same day while we figured out if our car would be able to b More

by Kayla.mk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Erickson, Andrew Cromie
February 12, 2024

I went to the dealership to get an oil change but mainly to get a quote on my broken window. Once they took my car in, I tried to get a quote asap but the desk couldn't give me an answer. Finally my car was More

by Justinjung030
Recommend Dealer
No
Feb 13, 2024 -

CardinaleWay Mazda Las Vegas responded

Justin, we pride ourselves on providing the best customer service possible and I want to address your review as best I can. Based on your review about the window needing to be fixed and requesting a quote for parts and service, it is likely that our service department needed to assess the damage of your window, such as the damage done to any electrical or other parts inside of the door, then needed to coordinate a quote with the parts department, and how much it would cost for labor as well. This is why our service department would not have been able to provide you an instant quote. We apologize if you were trying to get it all done in the same day since you were in for an oil change, but it doesn't appear you waited longer than your oil change took but perhaps I am mistaken? We hope you will understand that there are circumstances where our team will need to diagnose certain things, and coordinate with each other to provide an accurate quote for our customers. We hope to hear back from you so that we can clear this up with you, since we truly want to retain you as a customer - you are valued as a customer of ours and we would be happy to discuss this further so we can do better in the future. Thanks Brandon Provo, Customer Support Manager

February 11, 2024

Attentive to the customer, provides a lot of options to suit the preferences of the prospective buyer More

by DASHMUG86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Erickson, Joshua Nissola
February 11, 2024

Amazing customer service and smooth process from start to finish, would definitely recommend to anyone shopping for a car to check them out! More

by MAXIMILIANOPALMAER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Tarula, Mark Metzner
February 11, 2024

Everyone in service was very professional and helpful from the time I dropped my car off to when they were finished. The video of them telling me what they were doing was a nice touch. More

by philayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My sales person was Daniel who is no longer there. My new person is Andrew whom I met when I was there. , NICK DORIO
February 11, 2024

Demetrius thoroughly explains what needs to done to our vehicle every time we bring it in for service. Keeping us informed with the video & customer contact is very much appreciated. Outstanding service i More

by MOJICA3
Recommend Dealer
Yes
Employees Worked With
Demetrius Erickson
February 10, 2024

So far outstanding no issues Cardinaleway helps their customers, explains everything in simple terms. Thank you for being professional! More

by BENJEFFERONS
Recommend Dealer
Yes
Employees Worked With
Nick
February 10, 2024

Excellent service, the waiting area was clean and provided good options for a very comfortable wait time. Only thing is I wish they offered diet soda options, they always only have regular cola. More

by Jsepulveda
Recommend Dealer
Yes
Employees Worked With
Demetrius Erickson, Demetrius Erickson
February 10, 2024

vinnie and mark were so helpful and we weren’t withheld from any important information. they’ve informed us of everything we needed to know and we didn’t feel rushed by them at all although the process too More

by PPRAPASANOBOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie Bruno, Mark Metzner
February 10, 2024

After researching the vehicle I really wanted to try out a Mazda and it’s convenient to my home so I came in and after taking a test drive and my son and I were able to come to make a deal with Vinnie Anna- More

by Djarzini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie Bruno, Ana-Maria Beldean
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