CardinaleWay Hyundai Glendora

Avoid this dealership! I do not know how they used to be, but I had to deal with Morris, Mike and Alex. They are dishonest and will try to take advantage of you. Alex acts like he is on your side, perhaps but I had to deal with Morris, Mike and Alex. They are dishonest and will try to take advantage of you. Alex acts like he is on your side, perhaps he is torn on what to do himself, but in the end he is still shady. Morris, is flat out rude and condescending (at least to females). Mike can be professional, but can also be extremely prideful and defensive. When I first went there, Morris and Mike were not working with me (being rude, dishonest, etc.). I still wanted to see if I would be approved, but the finance company was closed so they told me they will call me in the morning to let me know if I was approved. In the morning, I received a friendly call from Alex letting me know that I was approved and that I could come in. (They knew I live an hour away). Alex told me Mike and Morris were not in so he could work with me on lowering the numbers as well. When I arrived, Mike and Morris were definitely there, and he had actually raised the numbers (He had straight out lied to me and he didn't even address it or apologize even when I brought it up). I drove an hour out there for nothing. They refused to negotiate and I ended up going to Commerce Hyundai. I saw AMAZING reviews for Ty and Arnold so I decided to check them out. They were amazing, kind, honest, straight up, and worked with me. Everything was very transparent and I didn't feel like I had to figure out what they were trying to play like I had to in Glendora. Please learn from my mistake. I don't want anyone else to get ripped off or tricked there because of the unethical things they practice in Glendora Hyundai. Oh and Commerce Hyundai gave me the deal on the same car that Glendora Hyundai claimed to be "impossible"..don't believe what Glendora tells you. More

We are very happy with the excellent price we got on our new Sonata. The experience was good with no run around from the salesman or finance manager. We were in and out in record time and Lee didn't try to new Sonata. The experience was good with no run around from the salesman or finance manager. We were in and out in record time and Lee didn't try to sell us any extra's nor were any extra's added to the price. My wife and I are experienced car buyer's and we do no put up with any crap. Glendora Hyundai was honest, respectful and professional. We will definitely recommend this Dealer to our Family and Friend's. More

First off my father is elder he went to SAMs club to put gas in and he thought he put in diesel fuel but on a gas car you can not fit the pump of a diesel in he than imidetly took it to Glendora Hyundai wer gas in and he thought he put in diesel fuel but on a gas car you can not fit the pump of a diesel in he than imidetly took it to Glendora Hyundai were Robert told him he had to drain the gas tank clean fuel system and replace fuel pump knowing their is no way you can fit the diesel pump in that car. After work was completed their has been a strong odor of gas coming from under the seat took it many times For repair was given a rental which they were going to pay for I was called by Mike that problem was not from work they did but from a vent which they charged me for and said they would no longer pay for rental. I picked up car and the odor was still their he replied I can't smell it. Then he refused to work on it I was told by Hyundai to take it to another dealership as they have had many complaints from that dealership so I took it to puente hills Hyundai (I recommend this place) and he came back in and said well that stinks they found the problem Glendora never did the work correctly he had Glendora pay for work but they refuse to pay me back for rental. I am now looking for an attorney to go after them for taking advantage of my father and get reenburstment of rental and having to breath the smell of gas. I would not do buissnes with this company very bad.Remember Hyundai had many complaints about this dealership. More

You no I just cant put my finger on it...Why this place doesn't work. It has kind of a bad location behind the in and out burger place, but more just the feeling when you get there. No printed cards the gu doesn't work. It has kind of a bad location behind the in and out burger place, but more just the feeling when you get there. No printed cards the guys just fill in the blank kind of stuff and thge sale force (if you wish to call them that) all feel like they are just looking for something better. I live in Glendora and would have perfected to buy here, but just could not. I had to drive to Long Beach to be treated well and get a good deal. Hope this helps you guys get something going or else in the location you have, I'm afraid that looking for better is all you have More

We just purchased a new 2011 Tuscon, and we are impressed with this vehicle. Of course we'll have to wait and see if the quality holds up. The overall deal though went smooth, and we were out the door in with this vehicle. Of course we'll have to wait and see if the quality holds up. The overall deal though went smooth, and we were out the door in no time. Actually, we were really impressed at how fast we were able to get out of the finance department. This was our third time at the dealership over the course of 3 months. We weren't quite ready to pull the trigger on another car loan, and we wanted to shop around for the best car/price we could find. It was by happenstance that we actually stopped by to take another look at the Tuscon, as we were just returning from a visit at a Honda dealer in West Covina. We were kind of tired, and disappointed with the CRV, and it was with hesitation that we did stop at Glendora Hyundai. It was cold outside, and we didn't really want to be out anymore, so we walked into the dealership and immediately noticed a Tuscon sitting on the floor. Thirty minutes later we had a deal we could live with, and a car we hope that we will love over the years. More

This dealership has no integrity whatsoever and will lie to get you into one of their crappy cars. Beware if they fill out paperwork for you. Be sure to check it! They claimed to be filling out a contract f to get you into one of their crappy cars. Beware if they fill out paperwork for you. Be sure to check it! They claimed to be filling out a contract for me and actually collected information for a credit application, then ran my credit with inacurrate information without my permission--completely screwing me over with 4 different lenders. More

Got a great internet price quote on a 2011 Genesis and talked several times with Pierce, who was a friendly enough guy. Verified the price was still good before driving out to Glendora from L.A. in the p talked several times with Pierce, who was a friendly enough guy. Verified the price was still good before driving out to Glendora from L.A. in the pouring rain. Was assured by Pierce that the price was good. Got there, Pierce was gone and John said the price wasn't good - he upped the price by $400, saying the price had increased since I got my quote. Give me a break! The price goes up in a matter of a few hours on a Saturday?! NOT GOOD! If Hyundai wants to sell upscale cars like the Genesis and Equus, it needs to clean up its dealers and stop this kind of behavior. I subsequently bought my new Genesis from Frank Leon, Internet Sales Manager for Harbor Hyundai. He quoted me a great price AND honored the price when I got there. The sale was super-easy. More

THE WORST NIGHTMARE EVER! TOOK MY BRAND NEW SANTE FE LIMITED TO REPAIR SHOP BECAUSE THE LICENSE PLATE HOLDER DID NOT HAVE A 2ND HOLE, THEY NEEDED TO MAKE ANOTHER HOLE SO THE PLATE WOULD ATTACH. THE SERV LIMITED TO REPAIR SHOP BECAUSE THE LICENSE PLATE HOLDER DID NOT HAVE A 2ND HOLE, THEY NEEDED TO MAKE ANOTHER HOLE SO THE PLATE WOULD ATTACH. THE SERVICE PERSON SAID HE NEEDED TO TAKE THE CAR UP TO THE BODY SHOP TO HAVE DONE, HE ASKED FOR MY KEYS, I HANDED HIM MY KEYS, I REACHED INTO THE CAR TO GET MY PURSE, WHEN I CLOSED THE DOOR, HE HAD PUT THE KEYS IN THE DOOR KEY JAM & MY KEYS (NOT KNOWING HE DID THIS) SWUNG AROUND & HIT MY REAR DOOR & PUT A HOLE IN THE DOOR.. I WAS SO UPSET, HE SAID I WILL SHOW THE BODY SHOP & SEE WHAT THEY CAN DO. HE TOOK MY CAR UP STAIRS, AFTER A HALF HOUR HE CAME DOWN & TOLD ME I WOULD HAVE TO BRING THE CAR BACK TO BE REPAIRED. SO I SCHEDULED APPOINTMENT, HE ADVISED ME THERE WOULD BE NO CHARGE PER THE MANAGER TO REPAIR. THEN I NOTICED THE REAR END NEAR THE LICENSE PLATE, THEY SCRATCHED PAINT WITH 3 LINES ON MY BUMPER TRYING TO MAKE A NEW HOLE. I TOLD THE GUY THAT NEEDS TO BE REPAIRED ALSO. SO, I CAME BACK NEXT WEEK, LEFT MY CAR, WHEN I CAME TO PICK IT UP, THE REAR BUMPER HAD PIMPLE LIKE PAINT & THE HOLE IN THE DOOR WAS A DISASTER, IT LOOKED LIKE A 5 YR OLD PUT PUDDY & PAINTED OVER IT, THIS WAS SO NOT ACCEPTABLE! MY HUSBAND TOLD THE SERVICE DEPT, THEY SHOULD BE ASHAMED OF THEMSELFS TO PERFORM SUCH HORRIBLE REPAIRS. WE WERE TOLD TO TAKE IT SOMEWHERE ELSE & TURN IT INTO OUR INSURANCE OFFICE...WOW! I ASKED WHY DID THEY NOT TAKE IT TO SEIDNERS COLLISION CENTER, SINCE THEY HAVE THE BANNER UP & PROUDLY DISPLAY THAT SEIDNERS DOES THERE WORK.. THE MANAGER RESPONDED WITH "THEY ARE TOO EXPENSVIE". NEEDLESS TO SAY THERE WAS NOT TALKING TO THE NASTY MANAGER. WE PLACED 2 CLAIMS WITH OUR INSURANCE, THE MANAGER DID AGREE TO PAY ONE DEDUCTIBLE & WE PAID THE OTHER. I DID TAKE IT TO SEIDNERS IN GLENDORA & THE JOB WAS TO PERFECTION. ASK ME IF I WILL HAVE USE THEM AGAIN, ONLY FOR THE SERVICE IN THE CONTRACT, AND BY THE WAY I HAVE TOLD EVERYONE TO STAY AWAY FROM THAT DEALER, I LOVED OUR SALESMAN HE WAS THE BEST, BUT THE SERVICE DEPARTMENT NEEDS A ENTIRE OVERHAUL & NEW PEOPLE.. More

Poor workmanship is what we have expereniced. Most of the time a second trip is needed to get some satisfaction. The lack of "listening" to service needed by the consumer is the MOST frustrating. It appea time a second trip is needed to get some satisfaction. The lack of "listening" to service needed by the consumer is the MOST frustrating. It appears the service managers fail to communicate, or the service staff are incompetent. We were extremely upset on our last visit,that our problem was Not fixed after having our car all day, which in turn sent us out of town with NO air conditioner. We are in the market for a newer car and will definatly look elsewhere. More

They only care how much profit they can earn instead of caring their customers and reputation.First they gave me a quote with great price for a new Elantra from Pierce.After we got there one manage ask for caring their customers and reputation.First they gave me a quote with great price for a new Elantra from Pierce.After we got there one manage ask for $3000 more than the quote price with a lot excuses.Next day I got the call from their salesman Sam said they will honor the original quote price and ask me to come back.But after completing some paper works the same manager insisted $1000 more price for the reason that they only have few cars in stock and said he believed he can earn more money from other customer.The salesman Sam and Pierce are good men.But I am really sorry for Hyundai of Glendora that they have such a crafty finical manager who sold their honor and reputation for only $1000 dollars. More