CardinaleWay Hyundai Glendora

My wife and I car shopped like mad. We checked out every car at every dealership that met our criteria. When we found the right car, we wanted to give the best place our business even if we were going to pa car at every dealership that met our criteria. When we found the right car, we wanted to give the best place our business even if we were going to pay a little more (which we didn't pay more). We went to 6 different Hyundai dealerships in SoCal, and found that 1 of them was so much better than all the others. It was Glendora. We were dealing with a great guy, Geo. He was the only one that did not force himself on us, and basically gave us our room to look, drive and check out what we wanted. Although he was a salesman, he was a great guy, and after checking out the lowest price we could find and other hyundia dealerships, we gave Glendora the chance to make the sale, and they did. Everyone we dealt with was great from the managers, to the finance/contract guy. It was the best car buying experience we've had so far and I would recommend them to anyone More

Glendora Hyundai was the best and most honest dealer I dealt with in the past month. I visited multiple dealers in the LA area and was greeted with attitude, and dishonesty. Glendora Hyundai was different dealt with in the past month. I visited multiple dealers in the LA area and was greeted with attitude, and dishonesty. Glendora Hyundai was different. I worked with Sam Renteria via e-mail and phone, and we worked out a great deal. There were complications as I am a first time buyer, and have limited proof of income. Sam and the other staff worked very hard to make my purchase possible. They problem solved, and although I was not approved by Hyundai for a lease, I was approved by another creditor for a buy. Sam even drove from Glendora to West Hollywood to bring me to the dealership when I had to return my rental car, and did not have transportation to the dealership. There were no hidden "drive-off" costs like at the other dealers. I never felt like I was getting swindled. I know have a beautiful 2013 Elantra. More

I've never complained like this about a dealer, but I've had an utterly unprofessional experience with Glendora Hyundai's service department. The details are as follows: I called the Glendora Hyundai ser had an utterly unprofessional experience with Glendora Hyundai's service department. The details are as follows: I called the Glendora Hyundai service department on Saturday 6/23/12 and explained to their service representative, Mike, that I was noticing unusual sounds coming from the clutch on my Accent. We setup an appointment for me to come in on the morning of Saturday 6/30/12. I came in on the morning of Saturday 6/30/12. Apparently, Mike had the mechanics go over the car to determine the problem. Based on the mechanic's inspection, Mike informed me that he ordered a throwout bearing which he expected to arrive at the dealership on 7/5/12. He said he would give me a call on Thursday 7/5/12 and schedule me to drop my car off Monday morning 7/9/12 to repair my car. Well, on 7/5/12 I did not hear from Mike. So on Friday 7/6/12 I called the service department and ended up speaking to Robert, another one of Glendora Hyundai's service representatives, who said Mike was on vacation that week. I thought, really, so why did Mike say he would call me on 7/5/12 if he was going to be on vacation that week? Strange, no? Anyway, I said I would call early the next week if I didn't hear from Mike before that. I called again on Wednesday 7/11/12 to followup. Again I ended up speaking to Robert. This time Robert said that Mike had not been on vacation, but had had a death in the family. Confusing, yes? Robert then said Mike would be on duty in about an hour, and he would leave a message for Mike about my call. Well, I never did hear from Mike. In summary, Mike simply strung me along for a few weeks and then hanged me out to dry while I was attempting to have a potentially or actually serious car problem repaired putting my car and me unnecessarily at risk. I have to wonder what Mike's excuse is for such shabby, unprofessional conduct? I find Robert's behavior disappointing as well. He seemed more concerned with covering for Mike than helping me as a customer. It doesn't say much for Glendora Hyundai's management that it has loose cannons like this "serving" customers. I've notified various members of Glendora Hyundai's management about this. To my knowledge, they've done nothing to discipline Mike and Robert or take action to assure that incidents like this are not repeated. It's stunning that their employees would rather give customers the runaround when they could make hundreds of dollars on a repair job, create a loyal customer who would come back for additional service as the need arose and be a source of referrals as well. Note to Glendora Hyundai-BAD way to run a business. More

After doing extensive pre-work and research, buying my new car at Glendora Hyundai was a no brainer. The price they offered me off the bat, before I even walked in the door was easily the best price in t new car at Glendora Hyundai was a no brainer. The price they offered me off the bat, before I even walked in the door was easily the best price in the area. Where other dealers have to be nagged to get down in the same neighborhood, John and his guys don't waste your time (or theirs) and give you the best price off the bat. This was more than worth the lengthy drive from my home in Culver City, and I'll be back in six months for my first of five years worth of free oil/lube/filter service. More

I purchased my 2013 Hyundai Elantra GLS from Glendora Hyundai in July 2011, and have nothing but good things to say about my experience in dealing with John Bryant and his Internet/Fleet department. Of t Hyundai in July 2011, and have nothing but good things to say about my experience in dealing with John Bryant and his Internet/Fleet department. Of the four local dealerships in my area, John's team was the only one willing to offer a quote by e-mail, and they honored that figure when it came time to deal with them. When it turned out the model I wanted wasn't immediately available, and that I wasn't interested in the pricier Preferred edition (does anyone need heated seats in Southern California?), John never tried to push me on the upgrade. He was laid back and sincere, and wasted no time reserving the next incoming car that fit my specifications. I picked up my new GLS five days later, and John was extremely thorough in demonstrating all the features and controls, as well as explaining all the maintenance and repair options that were covered by the service department. He was a true professional from beginning to end. I wouldn't hesitate to send more people his way. More

Got a good internet price. Good communication. Smooth transaction. Friendly personnel. Within a month, we discovered that the battery was bad; they quickly replaced it. transaction. Friendly personnel. Within a month, we discovered that the battery was bad; they quickly replaced it. More

I went in for an oil change at roughly 8:15am on a Saturday morning and happen to beat the rush of other customers also getting an oil change. Despite this, at least 5 other customers who arrived afte Saturday morning and happen to beat the rush of other customers also getting an oil change. Despite this, at least 5 other customers who arrived after me finished before me. My car sat out front for at least 45 minutes while the service person (Mike) completed the paperwork even though my car was already finished. Other customers that he also handled but came after me, were finished before me. Despite complaining to Mike at someone at the cashier's desk, I waited an additional 25 minutes for my paperwork to be complete. More

Fair price, no haggling, quick paperwork, great car. This is my second purchase from this dealer and I would go back again. Special thanks to John Bryant and Mike in Finance. This is my second purchase from this dealer and I would go back again. Special thanks to John Bryant and Mike in Finance. More

The service writer was patient, helpful, and informative. I told him that I may seem suspicious, but that it was because of how I had been mislead and cheated at a local Ford dealership and a Toyota dealersh I told him that I may seem suspicious, but that it was because of how I had been mislead and cheated at a local Ford dealership and a Toyota dealership. I was going to have him prove to me that things were needed and might even get second opinions. He was OK with that and proceded to explain every part of the service they would do. This was the first time I had brought a care to a Hyundai dealer and this one in particular. I had purchased a newer used Hyundai because I no longer trusted the Ford dealership or the Toyota dealership, having caught them in multiple lies and misrepresentations. I was bringing my recently purchased Hyundai to this dealership as a test to see if they will prove trustworthy. I think they did, but further services will be required to confirm that for me. I will continue to report about them what I find. For now I find them to be honest and with integrity in how they serve customers. I think they might be a bit pricy on general service but that might have been due to the type of service (50,000 mile) that was done. More

I was looking for a hassle-free respectful deal and dealer. I found both. Both John & Sam provided exceptional service. I started my search on the internet. There were many companies that contac dealer. I found both. Both John & Sam provided exceptional service. I started my search on the internet. There were many companies that contacted me, but Glendora Hyundai contacted me, but did not hassle me! When I decided to go in, they knew I had an appointment. At other dealers, I walked in and nobody seemed aware that I had an appointment. I was able to test drive without a big production. Some of the other dealers required copies of driver's licensce. John was able to answer my questions about the car. When he was working with me, he was not distracted with other customers. I was given a great price, from the onset! Some of the other dealers went down as much as $10K, if I walded out with the car THAT day! Glendora Hyundai gave me a fair deal from the beginning. They verified they could obtain the color I wanted BEFORE confirming to me that they could provide it. They were able to help me figure a way around my funding issues. When I came to pick up my car, John had another appointment, but Sam was introduced and everything was seamless. Sam had great knowledge about the car. We felt as comfortable with him as we did with John. I would definitely recommend this dealer! More