CardinaleWay Hyundai Glendora
Glendora, CA
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Great Sales and Finance staff. I have been waiting to Great Sales and Finance staff. I have been waiting to buy a car for almost 10 years, finally get my wife to agree(of course I had to crash my old Great Sales and Finance staff. I have been waiting to buy a car for almost 10 years, finally get my wife to agree(of course I had to crash my old car to nudge her in the right direction). On the way to the dealership my wife is not in a good mood, she's not looking forward to dealing with the sales pressure etc..(I'm thinking now no way is she going to agree on a car). After talking with our sales guy Peter Wong, she started to talk a little and feel at ease. After deciding on a car it was off to the sign the paperwork with the Finance guy (last step and the car will be mine). After a few minutes I noticed a smile on my wife’s face she’s actually having a good time with buying this car, this is the first time after buying many cars over the years at other dealers that my wife was smiling when going through the process of buying a car. We were invited to a New Car Event for customers who had just bought a car, what a great way for Glendora Hyundai to help us with questions we have on our car and also show us around the dealership. Thank you Glendora Hyundai for helping me get my new car and making the process actually fun. Dave More
Excellent customer service. Advisor Ron is always very courteous and professional. This is my fourth vehicle purchased and serviced at this dealership. There are always refreshments available for the wa courteous and professional. This is my fourth vehicle purchased and serviced at this dealership. There are always refreshments available for the waiting customers. More
Everyone at Glendora Hyundai auto service dept. is great,starting at the person directing your call to the men that greet you when you drive up at the auto dept. Especially Mike Chapman. They make you great,starting at the person directing your call to the men that greet you when you drive up at the auto dept. Especially Mike Chapman. They make you feel like family. The mechanics like Ryan,know their stuff. The driver, Sammy who takes you to work and picks you up is awesome. Even, Star the one you pay at the cashier at the end of your visit is pleasant. At Glendora Hyundai everyone treats you with kindness and respect. That is why i am a customer for life. They become part of your family. More
Serice is resolved all warranty issues with out any hassle. Also, I purchased the vehicle from them and got a fair price for the car. Also, financing terms were great and going through the process wa hassle. Also, I purchased the vehicle from them and got a fair price for the car. Also, financing terms were great and going through the process was quick. More
The reason for the high scores is because for the last five years I have been getting my vehicle serviced through Michael Champlin. Mr. Champlin is a professional and always going out of his way to striv five years I have been getting my vehicle serviced through Michael Champlin. Mr. Champlin is a professional and always going out of his way to strive in providing the best in customer service, quality of work, friendliness, over all experience, and price. If he is not directly involved in the procedure, he will make sure to over see that anything and everything comes out in a five (5) star service. He has outstanding support from the employees that drive me to and from the house to the services in the gaurage. These are the reasons why I marked these areas with the number 5 is because he and his crew earned them and deservies them too. I have always recommend people to the Glendora Hyundai for a visit to either have their vehical serviced or to purchase a vehical at this location. More
The service as usual was outstanding. They got my vehicle in and out as quoted. The cost was more than affoedable. The warranty work for a defective inside door handle was done the same day and without any h in and out as quoted. The cost was more than affoedable. The warranty work for a defective inside door handle was done the same day and without any hassle. They returned my vehicle clean, I really appreciate them washing the exterior each time I come in. More
I’ve bought a couple cars from Glendora Hyundai. Initially, we were on a very tight budget and were looking at the Accent, but we choose the 2005 Elantra after a test drive. The Elantra performed ve Initially, we were on a very tight budget and were looking at the Accent, but we choose the 2005 Elantra after a test drive. The Elantra performed very well for 6 years and 145,000 miles. I sold the Elantra to my neighbor who continues to drive it everyday without any problems. After selling the 2005 Elantra we bought the 2011 Sonata. Wow! We really love this car! It has everything and a super warranty, plus free oil changes. Over the years I come to really appreciate and trust the people of Glendora Hyundai. I really value their quality of service; their respect for customer care and their desire to continuously seek opportunities for improvement. Everyone is familiar with the little things that matter. Glendora Hyundai does all the little things that matter, from free coffee & donuts, to courtesy transportation. The service department has always followed-up to assure superior quality of service and maintenance. You know these people really care! Here’s an example of how Glendora Hyundai really goes the extra mile. Before selling my 2005 Elantra, I called an asked the sales department if they could get the 2011 Sonata I wanted today. They assured me the 2011 Sonata SE, Charcoal Grey was available. I sold the Elantra and went to meet the sales team. After the paperwork, they drove us home and later that evening delivered the exact Sonata to my home with a full tank of gas. Of everything Glendora Hyundai offers, I really don’t see any reason to go anywhere else. We are really very happy with everything they do. Thanks so Much! More
Liars and disshonest dealership As one of the other Liars and disshonest dealership As one of the other reviews that I have read - I have had the same if not worse experience On Saturday they have pro Liars and disshonest dealership As one of the other reviews that I have read - I have had the same if not worse experience On Saturday they have promissed me that they will get me a car from another dealership / we have agreed on the price / and terms and other things as well I had to pay the deposit - to make sure that I will show up and take the car from them They were to get me the car by Monday morning / On monday they called me and let me know what the car they were supposed to get me - They JUST DON`T HAVE IT and that they made a mistake They have advised me that they have located one other vehicle of the same color and package but i would have to PAY AN EXTRA 1200.00-1500.00 for the s=transportation because it is too far away . NO SPINE AND NO INTEGRITY Here is the phone number for their CORPORATE CUSTOMER SERVICE so you can make an official complaint in case you have been misslead by them as well or they have tried to upcharge you : 800-633-5151 More
Glendora Hyundai staff has been consistently friendly and accommodating. I have bought 2 new vehicles from them and never been disappointed with their approach of "customer comes first". I drive from Los An accommodating. I have bought 2 new vehicles from them and never been disappointed with their approach of "customer comes first". I drive from Los Angeles to Glendora(25 miles) just to have my car serviced there. They are a dealership I have no qualms highly recommending! More
this location is farther for me to drive to, but the service I receive here is worth it. They have a comfortable waiting room, very friendly employees and the service has always been good. I would rec service I receive here is worth it. They have a comfortable waiting room, very friendly employees and the service has always been good. I would recommend this service department to anyone. It is easy to make appointments online and I get a quick response confirming my request. My check engine light issues were resolved and fixed for free under my great Hyundai warranty. I also always appreciate having my car washed after every service. The free donuts are a nice touch too. More