CardinaleWay Hyundai Glendora
Glendora, CA
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On March 1 2013 I went in for two things to look for a used car for my son and to get my oil changed. Every time I go and have my car serviced I get in right away. The service guys explain everything th used car for my son and to get my oil changed. Every time I go and have my car serviced I get in right away. The service guys explain everything that needs to be done and what is going to be needed. I have had great experience with this dealership. We also bought a 2011 accent for my son. The sales rep Peter Wong I believe was his name. Understood what we were looking for and what price range. He was very helpful respectful and explained everything to my son he is 18 yrs. and this is his first car. I have owned 4 different Hyundai and have always been satisfied with the service and the cars. I just bought my 2012 Tucson last May. I love it. More
When I first called in, Mike gave me a time of when to bring the car in. I brought it in, he helped me out, and it was really quick. I got my car the same day. The lady at the cashiers office was great—su bring the car in. I brought it in, he helped me out, and it was really quick. I got my car the same day. The lady at the cashiers office was great—super friendly and courteous. Made my day More
Made an appointment earlier in the week on thier web site, they followed up the next day. I had my oil changed and had them check a problem with the remote not cherping when I locked the doors. The car site, they followed up the next day. I had my oil changed and had them check a problem with the remote not cherping when I locked the doors. The car was finished when they said, they had to order parts, and gave me free car wash. More
Here are my experiences based on my last 2 vehicle services: 1) I was told at checkout at previous service (60,000 mile maintenance) that they were out of spark plugs and I should come back to have t services: 1) I was told at checkout at previous service (60,000 mile maintenance) that they were out of spark plugs and I should come back to have them replaced at next service. I was surprised that a dealer would run out of such a critical part! 2) I was also told at my previous service that the front brakes would be due for service next time. When I brought my vehicle in to have this repair done, I was informed that the front brakes did not need servicing. I am grateful that this dealer was honest about this repair not being necessary. 3) Shortly after previous visit, the battery went out even though the multipoint inspection indicated it was good. I am not sure why this wasn't caught during the inspection. 4) During fueling at the gas station, the pump shuts off prematurely. I had a diagnostic scan during this service to determine the problem and a filter was changed out (under warranty). Tests indicated it was fixed. I immediately took my vehicle to a gas station and still had the problem. It is very difficult to do a fill up. I'll need to return for another service to see what else might be causing this problem. My prior services have all been excellent. More
Every time I have visited this dealer, the staff has always greeted me right away and are extremely friendly and helpful. I have been very happy with service since buying my car in July 2012 and recomm always greeted me right away and are extremely friendly and helpful. I have been very happy with service since buying my car in July 2012 and recommend them to everyone when I talk about my car-buying experience. More
Robert Soliz was very helpful and knowledgeable about the service needed on our Hyundai Sonata. Daniel Robles was kind and very helpful because we needed a owners manual and he ordered it right away. service needed on our Hyundai Sonata. Daniel Robles was kind and very helpful because we needed a owners manual and he ordered it right away. More
Upon bringing my car in for service, I was greated in a friendly and professional manner. Service was completed as required and car was returned washed. Overall great experience. Will definitely have friendly and professional manner. Service was completed as required and car was returned washed. Overall great experience. Will definitely have my car serviced here again. More
I have always been greeted right away and by very friendly service professionals. The waiting area is very comfortable. They have always kept me up to date with what's happening with my car, and ar friendly service professionals. The waiting area is very comfortable. They have always kept me up to date with what's happening with my car, and are generally accurate with the estimated time needed. More
.this was my first car purchase as a widow and I felt very vulnerable.I was overwhelmed.As I've come in to the service dept I have been well taken care of especial ly by Ron the asst. service manager.He very vulnerable.I was overwhelmed.As I've come in to the service dept I have been well taken care of especial ly by Ron the asst. service manager.He is always friendly with a great smile.I'm glad I chose them. More