CardinaleWay Hyundai Glendora
Glendora, CA
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A good visit for an expensive service appt, my man Mike took care of me as always, Visit took less time than promised and had dealer coupon to help with expense of 30k svc. took care of me as always, Visit took less time than promised and had dealer coupon to help with expense of 30k svc. More
I have bought out 2010 Santa Fe from this dealership and so far they have provided great after sales service. The service guys - Robert Soliz, Ronald Werner and Mike Chapman are all great at customer servic so far they have provided great after sales service. The service guys - Robert Soliz, Ronald Werner and Mike Chapman are all great at customer service always taking the extra mile to provide tip top service. I also have a 2009 Accent bought from another dealer and they still provide that A service. I would definitely recommend them to others. More
The dealership is clean and pleasant to be in. I like that coffee is provided while I wait. However, the service staff walk around with grimaces on their faces. They always seem to be rushed. When I call that coffee is provided while I wait. However, the service staff walk around with grimaces on their faces. They always seem to be rushed. When I call I first speak with a very friendly receptionist but when I am transferred to the service group to ask a question they make me feel like am putting them out and wasting their time. More
Once again great service and free chocolate chip cookies. Service was quick and car was washed after service was completed. Great job Glendora Hyundai. Dave Service was quick and car was washed after service was completed. Great job Glendora Hyundai. Dave More
No matter the time of the day every employee greets you well. Love making my appointments in the morning the free coffee and donuts is a plus. Just relaxing knowing my car is being handled well. well. Love making my appointments in the morning the free coffee and donuts is a plus. Just relaxing knowing my car is being handled well. More
Great job! Awesome dealership! The staff is very Great job! Awesome dealership! The staff is very courteous and professional. The service is very hands on and doesn't take too much time. Overall, Great job! Awesome dealership! The staff is very courteous and professional. The service is very hands on and doesn't take too much time. Overall, I'm very pleased with my experience and come to this dealership regularly to service my car. More
Took vehicle in for service. Received vehicle back with scratch on door frame. Dealer denies any involvement with scratch. I wash my car weekly, I am very careful with my car. I keep my car detailed, ta scratch on door frame. Dealer denies any involvement with scratch. I wash my car weekly, I am very careful with my car. I keep my car detailed, taking great care not to damage the paint. There were no scratches until I left the vehicle for servicing. I received the car back with a scratch. The dealer ignores me, denies that they are at fault. I spoke with the owner of the dealership, he loses his patience and has the nerve to hang up on me... the customer! Great customer service coming from a dealer! I expect far greater service, and understanding of customers, especially from a dealer! Not in this case, the owner, and all of its employees are careless, they don't appreciate customers. All the service advisors are incompetant, they have no idea how to run an efficient operation. The customer is left wondering what is going on with their, they have to call and find out if the car is done. Horrible experience, horrible employees and owner, what a horrible dealership! More
It doesn't matter why i come in to this dealer. I am always treated with respect and they get me in and out as fast as possible. Everyone at the dealer are friendly and helpful. I have bought many many always treated with respect and they get me in and out as fast as possible. Everyone at the dealer are friendly and helpful. I have bought many many cars and trucks and this dealer has treated me the best!!!! More
Oustanding!! This is my 4th hyundai and the second one form this dealership. I would buy another car from this dealership. John Bryant, Jacob, Star and Mike are outstanding! form this dealership. I would buy another car from this dealership. John Bryant, Jacob, Star and Mike are outstanding! More