CardinaleWay Hyundai Corona

I was very happy with the purchase of a new Hyundai Elantra SEL for my son with the Convenience Package. My son was busy at work, but I was able to negotiate the price (with head sales manager Joyce Mc Elantra SEL for my son with the Convenience Package. My son was busy at work, but I was able to negotiate the price (with head sales manager Joyce McCarter) before my son came to the dealership and when he went to the dealership he was processed quickly. I was very happy with the interaction of the sales people (Bishop, Renee), manager (Linda Myers) and head sales manager (Joyce McCarter). My son met Renee at the dealership and he didn't do any upsell and handled the transaction in a very professional manner. More

Courteous, friendly staff. Provide good customer service. They explain the services being rendered. On time quality work. Provide good customer service. They explain the services being rendered. On time quality work. More

While waiting for my Service I walked the dealership looking at the new models . I met a salesman named Robert and he showed me several models and we test drove a Tuscon . He was very pleasant and if I looking at the new models . I met a salesman named Robert and he showed me several models and we test drove a Tuscon . He was very pleasant and if I was in the market to buy I definitely would deal with Robert. More

I spoke with salesman, Bishop, Wed. afternoon, while he was on speaker in the office with his manager (did not get managers name). He confirmed he had 2 Hyundai Venues on the lot, a blu afternoon, while he was on speaker in the office with his manager (did not get managers name). He confirmed he had 2 Hyundai Venues on the lot, a blue SEL and a white Limited, that were available to drive when we were to drive down on Thursday morning. I let him know the car was for my son in college and we were interested in the cheaper SEL. I let him know I would be driving down from Victorville, an hour drive without traffic and I did not want to mess around or haggle. We discussed sticker price and I went over our bank loan interest rate already locked in. He understood and confirmed. He took my name, email, and phone number. He let me know he would not be working Thursday but told me to ask for David or Daniel when I came in. I arrived approx. 11am Thursday morning 1.5 hours later from Victorville with traffic, with my son and nephew. Asked for David or Daniel, both came out. Introductions commenced and both salesmen left to pick up the cars. Daniel came back with the preferred Venue SEL, took my sons ID, turned on the car, let us get in and check everything out. While he was getting in the car with the boys for the test drive he was called into the office. 2 mins later he came out and let us know his manager notified him that the SEL was suddenly no longer available. I asked why, reiterating we drove down, with the inflated gas prices with the word the car was available. He reminded me the limited was available and asked if we’d like to see it. I said no, we were not interested in this higher priced car. No one called, text, or emailed to update me. He walked me to the manager to discuss the issue and the manager let me know he was the one in the office with Bishop the day before when I called. He completely dismissed me and my frustration. He offered no apology, no respect for us driving down, not even an offer to fill our gas 1/4 or 1/2 a tank. Very disappointed with this dealership. We are a family made up of a teacher, nurse, CSUSB college student, civil engineering and supply chain CEO. We will ensure your dealership will never cross our lips when we are discussing purchasing cars with our family, friends, and colleagues. More

Under construction, temporary facilities. Friendly service. Overall had a positive experience working with the staff here. Friendly service. Overall had a positive experience working with the staff here. More

My 21 yr old daughter brought her car in for warranty issues.. She was told it needs a new transmission. The problem was broken motor mounts that they never noticed. They never test drove the car we che issues.. She was told it needs a new transmission. The problem was broken motor mounts that they never noticed. They never test drove the car we checked the odometer. We fixed the car at a reliable service center. The transmission never had a problem and is still working great. Liars and dishonest service. Please bailout this dealership. More

Do not go to Cardinale Hyundai! !! They have their own financing and will steer you over to their own and you won't qualify for the manufacturer's incentives like the college and of !! They have their own financing and will steer you over to their own and you won't qualify for the manufacturer's incentives like the college and of course any dealer financing incentives. They will also put an add on so they can turn your vehicle off if you get behind payments. Honestly would rather pay over than have to be lied to continuously! I hate this dealer so much! My son qualifies for a college graduate rebate and they told him he had to finance at an 11% rate with Hyundai. Then there is a $500 cash rebate for financing with Hyundai and they told him that he couldn't do it unless his parents were co-buyers. These people are awful. Called the Hyundai customer service and financing people and they told us they should have applied rebates automatically. They have no values and no scruples! I hate that they seemed to make crap up as they go. Will be posting this review all over the place! More

On 01/07/2022, I sold my car to Cardinale Way Hyundai. The initial transaction was pleasant. I was told the check for my car would be ready in 10 business days. I called on 01/19/2022 to reassure the chec The initial transaction was pleasant. I was told the check for my car would be ready in 10 business days. I called on 01/19/2022 to reassure the check would be ready for pick up. The male on the phone said yes, come get it on Friday. I came to pick it up on Friday to find out, not only was it not ready, it was sent to the wrong bank. In addition, the lady I was dealing with, head of the sales staff, said the bank cashed the check. I was again told to return to get the check. I picked up the check on 01/31/2022. The lady said she’d give me the check despite them not having the title yet, thank you. I asked if she could make these errors correct by providing me with an oil change or two. She told me no. She added we already gave you enough for your trade in. She admitted to the errors by her staff, yet decided it wasn’t that big of a deal. I told her it was bad for business and she didn’t seem to mind. Not wanting to make a scene, I left. I called back later in the evening to make a complaint, however, she’s the one to complain too. I spoke to the service manager and never received a response to my inquiry. I’ve bought all of my Hyundai’s there and service them there. Unfortunately, I’ll have to take my business elsewhere. Thank you for your time and I hope this review helps. Follow up on this incident. I called and spoke to the head manager, Scott Jackson. I cannot express how unprofessional he is. He said I trashed him online, and I didn’t. He continued to argue with me about how I should have come to him about this issue, however, I was told Joyce is the end all, be all for complaints. Scott hung up on me despite me not completing my discussion. He added we have relationships where everyone wins, not this time. More

I wouldn't recommend purchasing a car here. My wife and I went in on July 30th to purchase a Tuscon. We were in a rush so we ended up paying $22,500 in cash for a down-payment and were told that the salesper went in on July 30th to purchase a Tuscon. We were in a rush so we ended up paying $22,500 in cash for a down-payment and were told that the salesperson, Marcela, would bring the car to our house with the contract to sign. We appreciated the offer and were happy to take them up on it. We were told that Marcela would be at our house around 9pm. However, 11pm rolled around and still no car or paperwork. They took our $22,500 and never stuck to what they promised. Dissapointed and frustrated my wife and I told Marcela that we would be back in the following morning to complete the process. The next morning we go in and the she is apologetic about not delivering the car the night before. She ended up helping other customers before finalizing our deal. This is terrible summer service however we told her that it was alright. The Desk Manager came out to apologize and promised that he would mail a gift card to us for the inconvenience. We still have not received the gift card 18 days later. Our experience was poor and we are very disappointed. On top of this we ended up having to pay for all the ridiculous markups. Due to the car market right now most dealerships have them but they weren't willing to negotiate much. I will not be purchasing from them again. More

Worst auto experience ever. Totally ignored after they took my car in for repair. Made more than 20 calls checking on when repair would be complete, unable to no one would answer phone. Made 10 calls on took my car in for repair. Made more than 20 calls checking on when repair would be complete, unable to no one would answer phone. Made 10 calls on Friday, terrible dealer service. More