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CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa

Santa Rosa, CA

1.3
23 Reviews

2727 Dowd Drive

Santa Rosa, CA

95407

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Showing 23 reviews

June 26, 2023

Went in to look at a Ram 1500 which was advertised as a great deal. Had a trade that I had appraised at $51k. Sales person asked what I wanted to pay per month and told me about mandatory $1800 addendum. I More

by Drew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jemechel
June 14, 2023

This is the worst car service I have ever received. The dealership has had my truck since May 3rd waiting on a part. I don't receive any calls or updates, and when I call, they put me on hold and nev More

by Susanwilkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacie Hartwick, Luis Carrillo, Devin Doree, Robert Heffel, Kyle Hoffman, Nick Speridon, David Crawford
May 17, 2023

I really wish we would have known how terrible the dealership service is before purchasing this car. We would have purchased an entirely different make.… It’s that bad. We have the same experience as More

by Not asking a lot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renaud Hart
May 15, 2023

This is the worst dealership I have ever been to the service department is a total fraud. My vehicle has been there for 3months and have been fed lies the whole time about my vehicles repair status. Had More

by Over-it
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jena and Michale
May 12, 2023

Terrible service, my car was under warranty, took them 3 weeks to fix with no loaner or rental, Renaud is very rude, not helpful, condesending, and did not return phone calls, very unprofessional. I will ne More

by salling707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renaud Hart
April 30, 2023

Horrible scam artists. We were to look at a Toyota 2007, but then we read horrible reviews on Yelp and the BBB and told them we were not interested in doing business with t More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rosemary McKackin , Rick Epting, Jarret Garrigan, Jared Bertoli, Nicolas Cuevas, Zachary Hall, Craig Navarro, Richard Olivo, James Puckett, John Rodarte, Eric Rosa
April 10, 2023

Bought a used truck at the dealership two months ago, the salesman who helped us failed to mention that we couldn’t even take the truck home as there was an AC issue to be fixed prior to it leaving the lot, More

by DMonday81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff
March 27, 2023

I am here to express my gratitude and satisfaction for the exceptional service I received during my recent purchase of a 2023 Jeep Gladiator Rubicon from your dealership. Outstanding service! Very happy w More

by Robert Green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
March 15, 2023

I had a wonderful day at CDJR Santa Rosa. The personnel at the dealership was knowledgeable, kind, and ready to assist me in finding the ideal vehicle. The dealership also provided a friendly More

by Terry Bennet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
February 02, 2023

Like others have said HORRIBLE customer service in all departments. Online price is not correct as the have “mandatory fees” such as vin etching they say is already on the vehicle and MUST BE PAID. THIS More

by Don’t buy or go here
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All of them