Back

CardinaleWay Acura Las Vegas - Service Center

Las Vegas, NV

4.8
48 Reviews

48 Reviews of CardinaleWay Acura Las Vegas - Service Center

Sort by
December 20, 2024

I took my rdx for fuel pump recall. I was told it may take 2 hours. They finished the repairs and had my rdx washed less than 2 hours. I was so pleased with their professionalism and More

by val_burbidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie and Danelle
Dec 20, 2024 -

CardinaleWay Acura Las Vegas responded

CardinaleWay Acura appreciates your kind words and enthusiasm about our service. We're glad our team could assist you promptly with the fuel pump recall on your RDX. Wishing you safe travels!

December 19, 2024

The customer service is excellent. I am told what to expect before the service and provided a detailed recap when the service is completed. The waiting lunge is comfortable. More

by LVCrPshoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

CardinaleWay Acura Las Vegas responded

We're glad to hear that CardinaleWay Acura met your expectations. Thanks for sharing your experience, and have a great day!

December 11, 2024

I’m very pleased with the service appointment I just had with Acura in Vegas. Freddie and Danielle went out of their way to make sure all my concerns were met. The sales side of my vehicle I was far from im More

by Chris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie and Danielle in Service
December 03, 2024

Top-notch service department! They always put the customer first. Appointments were easy to schedule and the wait time was reasonable. More

by JnR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

CardinaleWay Acura Las Vegas responded

Thanks for your kind words. We're pleased that you enjoyed our service department. Your feedback is appreciated by everyone here at CardinaleWay Acura.

November 28, 2024

Carlos and Josh are always super helpful and efficient when servicing my car. Highly recommend CardinaleWay Acura! More

by Yaqin Huang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

CardinaleWay Acura Las Vegas responded

We appreciate your kind words and recommendation. Our team at CardinaleWay Acura looks forward to helping you again. Take care!

November 22, 2024

Dropped car off for recall & was done within 24 hours. Josh H and Josh were both very friendly. More

by Nv7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

CardinaleWay Acura Las Vegas responded

Sounds like our team made the process seamless for you. Thanks for choosing CardinaleWay Acura.

November 16, 2024

The service manager FREDDY was very kind and accommodating while I waited almost 2 hours for a part replacement. While I was seated at a desk working on my laptop, another sales representative c More

by Cinsana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy
Nov 17, 2024 -

CardinaleWay Acura Las Vegas responded

Thank you for your detailed review. We're pleased to know that CardinaleWay Acura provided a positive experience and our team was accommodating.

November 13, 2024

Very good service, very helpful, the work provided very fast , of course, depends of the problem. Explanation of the service, was done very clear and understandable. Good job guys. Thank you. More

by Inessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jousha Youngblood
Nov 14, 2024 -

CardinaleWay Acura Las Vegas responded

We appreciate your detailed feedback and kind words. It's great to know you found our service very good at CardinaleWay Acura. Thank you for choosing us.

November 09, 2024

Best Acura dealership. Very professional when it comes on taking care of customers and their vehicles. More

by Dcarabasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kloeckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
Nov 09, 2024 -

CardinaleWay Acura Las Vegas responded

Thank you for visiting CardinaleWay Acura. We’re grateful for your kind words about our customer service and professionalism.

November 08, 2024

I've purchased 3 cars from this dealership with positive results. My salesman was great and my service rep has taken good care of my all vehicles. Thanks Carlos. More

by Ms Sims
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

CardinaleWay Acura Las Vegas responded

Glad to know about your successful experiences at CardinaleWay Acura with our team. Thanks for choosing us repeatedly.

1
...