CardinaleWay Acura Las Vegas

sold me a defective car. Unsafe to drive. In December 2018 we purchased a 2018 Nissan with about 4400 miles, like new. Clean car fax they provided. On the drive home a front collision sensor In December 2018 we purchased a 2018 Nissan with about 4400 miles, like new. Clean car fax they provided. On the drive home a front collision sensor light came on. I thought well, I will take the car in to Nissan since it's under warranty. Next morning I noticed oil under the car. So I got the car in to Nissan right away and they said the oil leak was because someone failed to remove the old oil filter gasket and it was "double gasketed" . We could have been easily stranded if the gasket had blown out. Back to the sensor. Had the car in to Nissan three times for the front sensor. Finally, Nissan said the sensor won't line up because the car had been in an collision. Remember, the clean car fax. So, I took the car back to Cardinaleway and they called me a liar at first by saying it was impossible for the car to be in an accident since it had a clean car fax. I told them I took the car to a body shop for their opinion as well and they confirmed the collision. Next, Cardinaleway took the car into their service dept. and their rep told me it looks like it has an after market bumper on the car and that is why the sensor won't line up. The sensor is a safety feature that could put the brakes on and could brake the car unintentionally. Bottom line is they told me it was going to cost $2000 and they were not doing anything. We were lied to when they said they did all of this "special service" that cost about $1200 to every car they take in. That's BS. IF they did this service they charged us $1200 for they would have found this problem not to mention the High School shop 101 error with the oil filter. We are talking to our attorney. Update 5/2/19 still no response from this dealer. Just got my car back from a Nissan Body Shop and they showed me the damaged parts and gave them to me for my records. Buyers Beware. More

Great service at Cardinale This was by far the best car-buying experience I've had. Chip was honest and really let me know exactly how the deal was the whole way through. I woul This was by far the best car-buying experience I've had. Chip was honest and really let me know exactly how the deal was the whole way through. I would recommend Cardinale to anyone shopping for a new car. More

Smooth Experience The dealership feels comfortable as soon as you walk in. Friendly, no pressure, staff. I recommend you visit them when looking for a New vehicle. The dealership feels comfortable as soon as you walk in. Friendly, no pressure, staff. I recommend you visit them when looking for a New vehicle. More

He will get you the deal they works for you! Phil is absolutely AMAZING. he sold me my first car and just a year later he sold me my second one! He is straightforward with everything in the proce Phil is absolutely AMAZING. he sold me my first car and just a year later he sold me my second one! He is straightforward with everything in the process, anything that may impact it he tells you his concerns right away. Most importantly he works with what you can and cannot do. I would 100% recommended everyone to ask for Phil. More

Great experience Great customer service. Great people. Great knowledge about the delivery the car to me. Elizabet is very helpful and very good personality. Chip is Great customer service. Great people. Great knowledge about the delivery the car to me. Elizabet is very helpful and very good personality. Chip is one of the great salesman I ever meet. More

Positive buying experience No haggling, no pressure. The vehicles sell themselves, but the staff at Cardinale sell the dealership. I would not have made my purchase at this de No haggling, no pressure. The vehicles sell themselves, but the staff at Cardinale sell the dealership. I would not have made my purchase at this dealership unless I was satisfied with the staff. Very helpful, professional, and knowledgeable staff. Easy to work with. I highly recommend this dealership. very satisfied with service provided by Phil. The Finance person (sorry, I don’t remember his name) was also very helpful. More

Awesome Phillip Brandon is a very professiona, kind and enthusiastic guy, he was very focused on my needs and try his best to help me. I'm so pleased with Phillip Brandon is a very professiona, kind and enthusiastic guy, he was very focused on my needs and try his best to help me. I'm so pleased with my purchase!!!! More

Love my new MDX This is the 3rd MDX I have bought from this dealership, and the 2nd I have bought through Louie, who always makes the experience great! All the staff This is the 3rd MDX I have bought from this dealership, and the 2nd I have bought through Louie, who always makes the experience great! All the staff is very friendly and wants to do anything to help. The personal relationships they keep is what keeps me going back to Acura. More

Professional. very helpful always willing to listen and help Recently I leased a 2019 MDX and my salesman Louie Doblado as always did a great job on explaining all the ins and outs of this vehicle. Extremely p Recently I leased a 2019 MDX and my salesman Louie Doblado as always did a great job on explaining all the ins and outs of this vehicle. Extremely professional and knowledgeable I have had the pleasure to deal with him on my last three Acura MDX purchases. He is a real asset for CardinaleWay Acura k More

MY 4th MDX lease with Louie I am a very loyal ACURA MDX owner. I have been doing business with Louie thru 4 of my 6 MDX purchase/Leases and he always makes the transaction as smo I am a very loyal ACURA MDX owner. I have been doing business with Louie thru 4 of my 6 MDX purchase/Leases and he always makes the transaction as smooth as possible. He is very friendly and very efficient at accomplishing a new lease agreement. He always follows up and stays in touch on a personal level to ensure you are 150% satisfied with his service. He is the main reason that I have stayed with this dealership because he has thru 3 different ownerships. Louie is the most personable, consistent & Reliable lease salesman I have ever dealt with. More