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CardinaleWay Acura Las Vegas
Las Vegas, NV
350 Reviews
We believe that it’s one thing to sell a car, but it’s something else entirely to build a positive business relationship with our customers. Our focus is on the later. We are dedicated to delivering exceptional, personalized customer service whether it’s your first time visiting us or your hundredth time. With that said, we believe the key is in the details. It’s the little things such as a friendly “hello” and something as simple as a timely call back that all add up.
With that said, there are significant overlapping values that make up the foundation of what we do and believe in at CardinaleWay Acura. Honesty, integrity and hardwork are all central to the CardinaleWay. Without these values, we would never have built the strong business relationships we have today with the members of the Las Vegas, NV, community. For us at CardinaleWay Acura, selling vehicles is simply a byproduct and we wouldn’t have it any other way.
Since its founding, Acura has remained a powerful force in the auto industry. With exceptional quality standards and the consistent development of new technologies, Acura remains an innovation leader in the industry. It’s the brand’s dedication to quality and innovation that have made us brand ambassadors for life. We are passionate about the Acura brand and are proud to carry the full lineup of vehicles, including the ILX, RLX, TLX, MDX and RDX. There’s so much to explore in the CardinaleWay Acura inventory and our team of experts are always on hand to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 350 reviews
January 20, 2019
Sales manager has a bad attitude When I ask the sales manager Robert to distroy the papaer with all my Personal information but he Threatened me with an attitude that he will keep it When I ask the sales manager Robert to distroy the papaer with all my Personal information but he Threatened me with an attitude that he will keep it for something else. I understand you don’t make a sale and you are mad but you shouldn’t say something like that with all my info on your hand. It might have been a misunderstanding on the price for both party, but Robert’s attitude was not professional at all. Please make sure you distroy all my info or I will escalate this issue further with professional legal advises. More
by Guowei0817
Employees Worked With
Robert Ostos
January 05, 2019
My Experience at Cardinaleway Acura Phil and Mr. Barnes (GSM) were the two most authentic people in the car business. I've spent more than 14 years in their shoes and both gentlemen has Phil and Mr. Barnes (GSM) were the two most authentic people in the car business. I've spent more than 14 years in their shoes and both gentlemen has shown exceptional customer service. They were easy to work with and very straight forward with their numbers. No shenanigans. No games. And NO back and forth negotiations. Phil is very knowledgeable with his product and Mr. Barnes negotiated the best deal for me since I'm in the business myself. If you are in the business for a New Acura, you should stop by and ask for these guys. I promise you that you will not regret it! More
by goardie1016
Employees Worked With
Andrew Barnes, Phillip Brandon
November 10, 2018
First SUV Wanted to have a utilitarian vehicle. The 2015 Impala was an excellent car but I need a vehicle to take my daughter on adventures and then become dad Wanted to have a utilitarian vehicle. The 2015 Impala was an excellent car but I need a vehicle to take my daughter on adventures and then become dad again when needed. Chip, the manager and finance associate were great. They worked so hard to get me in the vehicle I wanted. Thanks to all. More
by Mstrwil
Employees Worked With
Other Employees :
I can't recall the manager or the name of the finance associate but many thanks to them too.
November 04, 2018
Great as usual Chip was fabulous to work with and wanted to find a car to meet my needs. I bought a previously owned car that ai love. Chip was fabulous to work with and wanted to find a car to meet my needs. I bought a previously owned car that ai love. More
by Happy Camper
Employees Worked With
November 04, 2018
Great service Chip as always was great! Responsive and courteous. He was very helpful with my previous Acura purchase. This was my second vehicle from him. Great Chip as always was great! Responsive and courteous. He was very helpful with my previous Acura purchase. This was my second vehicle from him. Great service from him and always helpful. More
by Jplnut
Employees Worked With
November 01, 2018
Easy car buying experience We went in just to "look" at an suv. My husband really wanted a luxury car with lots of bells and whistles. He thought he had his mind set on a differ We went in just to "look" at an suv. My husband really wanted a luxury car with lots of bells and whistles. He thought he had his mind set on a different car at a different dealership. But, after spending time driving the 2019RDX and talking about it, he fell more and more in love with it. Our salesman, Chip, was very knowledgeable and patient with us as we went back and forth about our decision. At the end of the day we were thrilled to drive out with what I consider to be the best of both worlds. We get basically a luxury, sports, suv! More
by Jhurt333
Employees Worked With
October 14, 2018
Purchase of new car Buying a new car is always a somewhat emotional, difficult experience. My salesman, Chip Crouse, promised it would be quick and easy and it was the be Buying a new car is always a somewhat emotional, difficult experience. My salesman, Chip Crouse, promised it would be quick and easy and it was the best car buying experience to date - and I’ve had a few. More
by Acuralover
Employees Worked With
October 05, 2018
Customer services of the staff was excellent The friendliness and customer services of the staff was excellent, especially Sean Berkebile was helpful and respectful. I would definitely refer som The friendliness and customer services of the staff was excellent, especially Sean Berkebile was helpful and respectful. I would definitely refer someone I know are in the market for a new luxury car. Thank you all for the help, will come back to you if I need help! More
by GC Henderson
Employees Worked With
Other Employees :
Sean D Berkebile and Andrew Barnes, Freddy Flores, Robert Ostos, Shane Bourn
October 03, 2018
Great Service! We received great service and salesmanship from Chip. So much so that we ended up buying a new RDX when we were just planning to look around. He too We received great service and salesmanship from Chip. So much so that we ended up buying a new RDX when we were just planning to look around. He took great care of us and set the car to sync with my phone which saved me a lot of time. I highly recommend Chip Crouse. He will take great care of you! More
by G in LV
Employees Worked With
October 02, 2018
Happy and very satisfied. I have never been to another dealership that is as helpful and friendly as CardinaleWay Acura. Chip Crouse, the salesman was knowledgeable and friendl I have never been to another dealership that is as helpful and friendly as CardinaleWay Acura. Chip Crouse, the salesman was knowledgeable and friendly and made sure I got the car I wanted. He took time to go over features on my MDX and answered all my questions. It was so easy and painless and I left with a brand new car. Thanks to CardinaleWay and especially to Chip for a great experience. More
by Dave555
