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CardinaleWay Acura Las Vegas
Las Vegas, NV
362 Reviews
We believe that it’s one thing to sell a car, but it’s something else entirely to build a positive business relationship with our customers. Our focus is on the later. We are dedicated to delivering exceptional, personalized customer service whether it’s your first time visiting us or your hundredth time. With that said, we believe the key is in the details. It’s the little things such as a friendly “hello” and something as simple as a timely call back that all add up.
With that said, there are significant overlapping values that make up the foundation of what we do and believe in at CardinaleWay Acura. Honesty, integrity and hardwork are all central to the CardinaleWay. Without these values, we would never have built the strong business relationships we have today with the members of the Las Vegas, NV, community. For us at CardinaleWay Acura, selling vehicles is simply a byproduct and we wouldn’t have it any other way.
Since its founding, Acura has remained a powerful force in the auto industry. With exceptional quality standards and the consistent development of new technologies, Acura remains an innovation leader in the industry. It’s the brand’s dedication to quality and innovation that have made us brand ambassadors for life. We are passionate about the Acura brand and are proud to carry the full lineup of vehicles, including the ILX, RLX, TLX, MDX and RDX. There’s so much to explore in the CardinaleWay Acura inventory and our team of experts are always on hand to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 362 reviews
September 11, 2021
BEWARE OF THIS DEALER! do not trust them! I got RIP off!, they said they will give me discount on the vehicle im buying and will give me $24k on my trade in vehicle but when i saw my contract at home i saw $ they said they will give me discount on the vehicle im buying and will give me $24k on my trade in vehicle but when i saw my contract at home i saw $22k on my trade in and $2k more on the car i bought , i cant believe i trust them i feel sick to my stomach, i should have wait for findlay acura shipment of car i want, BEWARE OF THIS DEALERS SCAM ARTIST! i got caught of guard by trusting them that they wount do such a trick. More
by Rob
Employees Worked With
Tre Haliburton
September 10, 2021
Impeccable friendliness, customer comfort, seriousness, 100% Reliability. What else could I say about the best place to buy the car of my dreams. Grateful to the entire branch department but especially to 100% Reliability. What else could I say about the best place to buy the car of my dreams. Grateful to the entire branch department but especially to my agent Chip Cruise. More
by Minnie
Employees Worked With
August 22, 2021
Chip was honest, efficient and hospitable. Great experience. The finance manager made this the easiest car buying experience to date. I will definitely recommend this dealership to others. experience. The finance manager made this the easiest car buying experience to date. I will definitely recommend this dealership to others. More
by msflores79
August 21, 2021
Chip was fantastic and my family will look to go through him any time we need a new car with Acura. He recovered tremendously after a sour start due to the fact the original salesman(victor) we had spoke on him any time we need a new car with Acura. He recovered tremendously after a sour start due to the fact the original salesman(victor) we had spoke on the phone and made an appointment with prior, wasn’t even in the building at the agreed time. Furthermore, victor didn’t spell my name right so we had to start from scratch. If victor would have just asked the correct spelling things may have gone quicker. Luckily we got chip and I’m glad it happened because he was great. More
by tjgruning12
Employees Worked With
August 19, 2021
I would recommend servicing/purchasing a car elsewhere. Service advisor and manager did not care about my car after I bought it from them. Bought a 2018 TLX and my headlights are already faded/hazing. Stat Service advisor and manager did not care about my car after I bought it from them. Bought a 2018 TLX and my headlights are already faded/hazing. Stated “nothing else can be done” after they “attempted” to restore them (they actually look worse now, 08/19/2021). They actually didn’t even bother coming back outside to look at the completed work. If this is the service they provide, I suggest purchasing a car from Findlay Acura (heard of better experiences with similar instances). Oh and apparently this is “due to weather” for a 3 YEAR OLD vehicle. Previously owned a non garage kept vehicle for 8+ years and my headlights looked brand new when I traded the car in. More
by R.ESP
Employees Worked With
August 13, 2021
I’ve now purchased or leased five Acura’s from Chip at CardinaleWay Acura. He is an amazing, very thorough, and easy to work with guy. I would definitely recommend him and CardinaleWay! CardinaleWay Acura. He is an amazing, very thorough, and easy to work with guy. I would definitely recommend him and CardinaleWay! More
by kimberhlv
August 08, 2021
Louie is great and will always be. As for the rest of this group, they could all take lessons in customer service. The previous LV Acura had a great group of people all the way around. I had the ruddiest this group, they could all take lessons in customer service. The previous LV Acura had a great group of people all the way around. I had the ruddiest person handling the financial paperwork. I asked for my address to be corrected and she refused. I've made calls to them to get some updated information. Twice they directed my call to Josh, who never returned any of my multiple phone calls. Definitely not going back to buy a car from them. More
by Z
Employees Worked With
July 28, 2021
From the moment we walked on the lot to the minute we drove away in our new car we felt extremely taken care of! Chip and his team were very accommodating, went above and beyond to answer any and all que drove away in our new car we felt extremely taken care of! Chip and his team were very accommodating, went above and beyond to answer any and all questions, and did so in an extremely timely matter. Chip definitely made sure we left feeling like part of the Acura family! Thanks for everything, we couldn’t be happier! Raquel & Tim More
by raquelz
Employees Worked With
July 17, 2021
Chip was very helpful, nice and patient !They did over and beyond for me to get what i wanted. I would recommend them to anyone looking for a car. and beyond for me to get what i wanted. I would recommend them to anyone looking for a car. More
by tanatopalian
Employees Worked With
July 01, 2021
Chip was great to work with, very knowledgable and friendly. His years of experience in the industry was evident, and he went above and beyond in taking care of us. Offered to help us with any ques friendly. His years of experience in the industry was evident, and he went above and beyond in taking care of us. Offered to help us with any questions about the car in the future. We will see you all again .... More
by pmalke
Employees Worked With
