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CardinaleWay Acura Las Vegas

Las Vegas, NV

4.9
362 Reviews
We believe that it’s one thing to sell a car, but it’s something else entirely to build a positive business relationship with our customers. Our focus is on the later. We are dedicated to delivering exceptional, personalized customer service whether it’s your first time visiting us or your hundredth time. With that said, we believe the key is in the details. It’s the little things such as a friendly “hello” and something as simple as a timely call back that all add up. With that said, there are significant overlapping values that make up the foundation of what we do and believe in at CardinaleWay Acura. Honesty, integrity and hardwork are all central to the CardinaleWay. Without these values, we would never have built the strong business relationships we have today with the members of the Las Vegas, NV, community. For us at CardinaleWay Acura, selling vehicles is simply a byproduct and we wouldn’t have it any other way. Since its founding, Acura has remained a powerful force in the auto industry. With exceptional quality standards and the consistent development of new technologies, Acura remains an innovation leader in the industry. It’s the brand’s dedication to quality and innovation that have made us brand ambassadors for life. We are passionate about the Acura brand and are proud to carry the full lineup of vehicles, including the ILX, RLX, TLX, MDX and RDX. There’s so much to explore in the CardinaleWay Acura inventory and our team of experts are always on hand to help.
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7000 W Sahara Ave

Las Vegas, NV

89117

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Showing 362 reviews

February 02, 2022

I am so excited about my new Acura MDX! They were able to order and reserve exactly what I wanted and it arrived in only 3 weeks! A big thank you to Chip who consistently reached out to me with updates and t More

by jenniferkhoye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Crouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2022

Cardinale Acura is awesome. Chip is a great salesperson and Mitch in service is terrific. More

by Quiensupo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kloeckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Crouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Hi, thank you so much for your positive comments about CardinaleWay Acura Las Vegas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2022

Chip was very helpful and patient with us..It was one of the easiest and no stress car buying experiences.. More

by kensa46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Crouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2021

The best dealership in Las Vegas! Thank you Chip for being so amazing! We got my husband a 2018 Honda Civic Type R last year sold by Victor and now this year was such a spontaneous surprise to get a 201 More

by gioanl1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Crouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Happy to hear your experience went well. We are always striving to do better so if there is anything else we can do, please let us know. We look forward to seeing you again. Thanks!

October 23, 2021

Chip worked with us to find the right car without being too pushy. He made the whole car buying process a breeze. More

by cailinbenton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Crouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Happy to hear your experience went well. We are always striving to do better so if there is anything else we can do, please let us know. We look forward to seeing you again. Thanks!

October 22, 2021

Working with Chip at Cardinale Acura was the best car buying experience that I have ever had. He was knowledgeable, kind, and extremely patient with my indecisiveness. I would recommend buying a car fr More

by blr8977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Crouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike - finance manager
Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Happy to hear your experience went well. We are always striving to do better so if there is anything else we can do, please let us know. We look forward to seeing you again. Thanks!

October 11, 2021

Failure to pay trade I bought a car 9/04/21 starting it is 10/08/21 and they have yet to pay my trade off and I only found this out when the finance company blew my phone up 10/04/21 for "missing" a paymen More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tre and Josh
October 11, 2021

Chip is the best car sale I have ever met. He is so efficient and professional. More

by Jeremy Qin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Crouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Happy to hear your experience went well. We are always striving to do better so if there is anything else we can do, please let us know. We look forward to seeing you again. Thanks!

October 06, 2021

We wouldn’t hesitate working with Chip again when we decide to purchase another Acura. More

by ccrnangel_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Crouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Oct 06, 2021 -

ccrnangel_1 responded

We had an unfortunate experience with service dept the first time I brought my brand new 2021 Acura RDX A-spec AWD due to TPMS warning. The person was condescending and dismissive and did not have a concrete explanation of the matter. My husband called the next day and still the person on the other line was not helpful. We’ve had 3 brand new vehicles within a span of 10 months and never had an issue until now with TPM system. After a week of seeing the same warning sign over and over again, I finally emailed Chip Crouse and explained what was happening. Immediately, he remedied the situation by having someone else look at my car and found that it was a faulty sensor (rear tire). Thank you Chip and Fred (the other service guy) for looking into this issue. Thank you for not ignoring the “problem” as did the first guy (Mitch).

September 29, 2021

Thank you very much, Mr.Chip is so nice and he helped me with the best to buy this car. More

by Minhngo251103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Crouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Great to hear your experience was great! We look forward to seeing you again. If you ever need anything else, please feel free to let us know how to assist you in the store. Thanks!

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