Cardinal Buick GMC

They sold us a car that did not have a spare tire. Never told us it did not have a spare and we found out in the worst way! In addition pushed us to try and buy extras that we did not want. We actuall Never told us it did not have a spare and we found out in the worst way! In addition pushed us to try and buy extras that we did not want. We actually left the dealership the first time because of their intense pushing of extras. Right now wish we would not have come back to buy the car. More

I had a terrible experience with Cardinal Buick GMC. Initially, I took my car there for diagnosis of some issues and was quoted for both parts and service to fix them. I paid for the repairs, and they p Initially, I took my car there for diagnosis of some issues and was quoted for both parts and service to fix them. I paid for the repairs, and they provided written confirmation that the issues were resolved. Just a few days later the same problems reappeared, but even worse. When I returned to the dealership, they charged me again for another diagnosis, which revealed the same issues as before. It was clear they hadn't fixed anything the first time even after written confirmation my vehicle was no longer misfiring. They quoted me again for the same work without offering any discount or acknowledgment of their previous failure. If you couldn't service the car right after the first diagnosis, why would I trust you to do it again without having issues? Ultimately, I lost trust in Cardinal Buick GMC and had to pay to have my car towed to another dealership. The entire experience felt unprofessional and as if they were simply trying to get as much money from me as possible. I strongly advise anyone considering their services to think twice. More

Bought a used Nissan Frontier, they put a new battery in. Found out later it was the wrong one, and they used electric tape instead of replacing a bad coroded cable. Paperwork screwed up, they didn't proper Found out later it was the wrong one, and they used electric tape instead of replacing a bad coroded cable. Paperwork screwed up, they didn't properly outline my trade in for the title application. Lost credit for my trade with Missouri sales tax. Only 1 key, waited until delivery to tell me. Bought the truck with cash, and they were rude about that. They tried to make me pay my Missouri sales tax upfront, which I shouldn't have to when I don't have a loan. Waited FOREVER for paperwork, and then they tried to cram a warranty on me that was almost as much as the truck I bought. The whole place seemed slimy. And they have sales reps that are barely out of high school! One wonders why they can't get seasoned professionals in the car biz to work here. My advice... stay far, far away. They crammed Nitrofill add on to the price, and the price sheet as covered by the sales manager was confusing as could be. They try to confuse you, hide in extras that aren't shown on the website, and then do everything possible to slam warranties and more add ons in the finance office. BTW, the sales girl, Addison was nice. Can't say the same for the others who work there and run the place. More

Worked with Bruno and highly recommend him. He was extremely knowledgeable about the truck I bought and all the features it had. He was not pushy trying to sell a car like I have experienced ot He was extremely knowledgeable about the truck I bought and all the features it had. He was not pushy trying to sell a car like I have experienced other places. More

I bought a car from Cardinal Buick in June. My car's transmission blew three months after I bought it. It was a brand new 2024 with only 2700 miles. Cardinal has been no help at all. They will My car's transmission blew three months after I bought it. It was a brand new 2024 with only 2700 miles. Cardinal has been no help at all. They will hardly even talk to us. They dismiss us anytime we call them. They only care about making the sale. I would not recommend this dealership to anyone. Please do yourself a favor and go anywhere else. More

Dylan Brown was great and helped me with all my questions! I will be returning to do business with Cardinal Buick GMC! Ask for Dylan Brown!!! questions! I will be returning to do business with Cardinal Buick GMC! Ask for Dylan Brown!!! More

Alec was professional and knowledgeable. I've been to several dealers, and this was the quickest, easiest experience I've ever had. From walking onto the lot, sales, and finance, the best I've been to several dealers, and this was the quickest, easiest experience I've ever had. From walking onto the lot, sales, and finance, the best dealership experience ever. More

i bought a used ford f150 up there in july. When i bought it they did an inspection and found out the breaks were close to the end of their life so cardinal put new brake pads on. Instead of do When i bought it they did an inspection and found out the breaks were close to the end of their life so cardinal put new brake pads on. Instead of doing it correctly and putting motorcraft pads on, they put on ac delco brake pads. They squeeled everytime i stopped. so i took it up there and they told me that since they were acdelco brakes that they would squeel up to 3500-5000 miles. Here i am almost 10000 miles in and they still squeel every single time i slow down. BUTTTTT, thats not even the worst part. So my truck sprung a slow coolant leak, i took it up there to have them diagnose it, they charged me 189 dollars to diagnose it and told me it was my thermostat housing and t connector that was leaking. i paid the 189 plus the remaining 289 dollars to get it fixed. it took FIVE DAYS to get my truck back. Finally got it back and about a week later i realized that it was still losing coolant. So i called up and told them and they told me to bring it back. I took it up there and they took it to look at it. At this point they told me that it was my quick release coolant hose that was leaking and the total would be 675. They than than told my wife that they were charging us yet ANOTHER 200 dollar diagnosis fee???????????? For something they had already diagnosed and supposedly fixed. I am done with Cardinal because all they are is a skeeming greedy company that will try and milk you for whatever money they can get from you. Jameson Franco was the "advisor" that tried to charge me AGAIN for a diagnosis of something that i already paid a diagnosis fee. They finally....after about 15 minutes of frustrating conversation...took the fee off after i told them that nobody DISCLOSED information to me that there would be another fee. Please be careful of what these "advisors" tell you need done to your vehicle, especially Mr jamison franco. More

Biggest rip-off place ever say one thing do another service department really bad don't know what they are doing. Old man service writer a big rip-off tell you one price give you another ripped me off service department really bad don't know what they are doing. Old man service writer a big rip-off tell you one price give you another ripped me off 6,000 dollars. More

They say they take care of veterans but will raise the price on the vehicle. Say that their used vehicles are checked except I have had nothing but problems the day I drove it off the lot. price on the vehicle. Say that their used vehicles are checked except I have had nothing but problems the day I drove it off the lot. More