CarVision of Trooper - Service Center

I am delighted by the professional attitude; workmanship and leadership demonstrated by Service Manager, Marty Spitko. I can not imagine a better customer experience. Marty followed up with me at each ste and leadership demonstrated by Service Manager, Marty Spitko. I can not imagine a better customer experience. Marty followed up with me at each step of my Nissan repair. The auto industry is known for poor interactions with women and we are rarely treated as competent during car repair incidents. Marty Spitko is the exception. He was a gentleman, treated me with respect and has EXCELLENT customer service skills. repair. He is a real asset to Car Vision's Service Department that would be hard to replace. More

I got a great deal on a used, low miles, 02 Ford Escape I got a great deal on a used, low miles, 02 Ford Escape about two years ago (paid under 9,000). I had to bring it in twice for some repairs includi I got a great deal on a used, low miles, 02 Ford Escape about two years ago (paid under 9,000). I had to bring it in twice for some repairs including a brake master cylinder and a front suspension repair. On both occassions my warranty covered all of the expenses exept a $50.00 deductable, each time. The service department treated me great both times, and waived the $90.00 diagnostic fee's since I purchased the car from them. They also handled all of the paper work with the warranty company eliminating all of the "red tape" involved for me, the customer. I could not have asked for a better experience and plan on buying my next vehicle from this organization in the future. More

I AM WARNING YOU - DO NOT GO TO THIS DEALER. LISTEN TO THIS... 1. THEY CLAIM TO GO THROUGH A "150-POINT CHECK" AS WELL AS A "SAFETY INSPECTION" PRIOR TO SELLING THEM, BUT THEY DON'T. 2. I WAS SOLD A THIS... 1. THEY CLAIM TO GO THROUGH A "150-POINT CHECK" AS WELL AS A "SAFETY INSPECTION" PRIOR TO SELLING THEM, BUT THEY DON'T. 2. I WAS SOLD A VEHICLE THAT NEEDED TO BE FIXED WITHIN 30 DAYS OF DRIVING IT AWAY, AND THE CHECK ENGINE LIGHT CAME ON SHORTLY AFTER (AND I TREAT MY VEHICLES LIKE BABIES). 3. THE MECHANICS ARE INEXPERIENCED AND NOT KNOWLEDGEABLE. 4. THE CUSTOMER SERVICE REPRESENTATIVES ARE RUDE AND THEY TREAT ALL OF THEIR CUSTOMERS POORLY. 5. ALL THE EMPLOYEES TALK POORLY ABOUT EACH OTHER. THE BUSINESS IS ABOUT TO FALL APART. STAY AWAY FROM CARVISION! More