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73 Reviews of CarVision of Trooper - Service Center
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November 05, 2024
Staff was welcoming and friendly. I received immediate attention. I was satisfied with the service. I received immediate attention. I was satisfied with the service. More
by Susan
Employees Worked With
October 21, 2024
I stopped by unannounced for some paperwork about my vehicle. He was Very polite and quick. vehicle. He was Very polite and quick. More
by Kyloaf
Employees Worked With
May 26, 2024
Kris made the car buying experience so much better n less spooky than I thought it would be, grateful for his knowledge. spooky than I thought it would be, grateful for his knowledge. More
by Gulman49
Employees Worked With
May 21, 2024
Never buy a car from here ! !!!! Almost brand new vehicle haven’t even had it for a year and it has been back to car vision 5 times already and they have yet to resolve any issue !!!! Almost brand new vehicle haven’t even had it for a year and it has been back to car vision 5 times already and they have yet to resolve any issue. First they put the wrong battery in my vehicle, replaced it, engine light comes on, they don’t resolve that issue and now it is coming back for another battery issue. Don’t do it !!!! Get a used vehicle for a certified dealer. The GM JP is horrible! Do not ask for support or guidance in his behalf. He is not available or supportive of his staff and needs legal to do his job for him. More
by alexandravarthur1
Employees Worked With
JP
March 21, 2024
Leslie was great and she helps me my car issues, she is so kind! Thanks! so kind! Thanks! More
by chen13928108708
Employees Worked With
February 20, 2024
I had the best experience with Carolina, I’m really satisfied with everything if I have to go back and buy another car I would buy it with her. satisfied with everything if I have to go back and buy another car I would buy it with her. More
by diaz
Employees Worked With
February 02, 2024
AWFUL experience with this company. Do not buy your car from here. To start they mislead me (lied) about my cars warranty and what it entailed. Also told me they’d have the tank full, Do not buy your car from here. To start they mislead me (lied) about my cars warranty and what it entailed. Also told me they’d have the tank full, it was only 1 quarter filled. Then I realize 2 weeks after buying, the back window doesn’t go down. You would think they would fix it on their end because it’s within 30 days…but nope! Then I go to get the window looked at there and they charge me almost $200 for their “diagnosis” which I was told would be accepted at the Toyota dealership for service. Flash forward we bring it to Toyota they tell us 1) they don’t accept other people’s diagnosis’ and I had to pay a second diagnostic fee. 2) their diagnosis was also incorrect. You would think they would refund me! Nope again. Went to try to talk to someone, got shuffled around because there’s no one there that can actually resolve issues. The worst management I’ve ever seen. They tell us we can’t get a refund, but I can come get my oil changed or inspection done for free. Like I would trust them to do anything with my car at this point. I fr don’t know how this place is in business. Edit: they saw this review and worked hard to fix my issues and gave me a refund which I appreciate. More
by Hannah
August 25, 2023
Everyone there is great and beyond helpful. Service is amazing and I recommend it here to everyone. Always very understanding and helps out in every way possible! Service is amazing and I recommend it here to everyone. Always very understanding and helps out in every way possible! More
by rrehrer
August 03, 2023
Waited over a month to get the part for my car, then waited 2 days shy of a month to get my car back after supposedly having it repaired only to get it back an still have the same issue. Not to mention waited 2 days shy of a month to get my car back after supposedly having it repaired only to get it back an still have the same issue. Not to mention having me sit in the waiting from for 5 hours 2 separate times only to have to come back a different day. The staff is friendly I’ll give them that but as far as would i recommend them? Absolutely not More
by Philly2NY
Employees Worked With
None of them are listed
