CarVision of Trooper

Employees (sales and service) whom I met were friendly and good people. As a used car, there were a few minor problems and defects (missing plastic parts and so on), but all of them were corrected when I and good people. As a used car, there were a few minor problems and defects (missing plastic parts and so on), but all of them were corrected when I received the vehicle. 30 days / 1000 miles limited warranty fixed a transmission oil and power steering fluid leaks with no condition. There were two thoughtless mistakes in the service work, unfortunately; Engine oil drain bolt was loose after changing the oil, and Power steering tube was also loose after replacing the power steering rack. More

Since we arrived at car vision the staff was very friendly and helpful, right away they asked us if we needed help and the whole process was very easy and fast. GREAT costumer service!!! friendly and helpful, right away they asked us if we needed help and the whole process was very easy and fast. GREAT costumer service!!! More

Frank, Marty and Roger were amazing! I walked around the lot for about 15 minutes and researched cars that I liked before entering the sales floor. On a "normal" car lot, that wouldn't have happened. I wo lot for about 15 minutes and researched cars that I liked before entering the sales floor. On a "normal" car lot, that wouldn't have happened. I would have been hounded and pressured the moment I set foot on the lot. I liked that fact that I was given an opportunity to browse the inventory on my own. The only downside was that when I was interested in looking at the cars I viewed out on the lot, I passed 2 salesmen outside that did not even greet me, and 1 saleswoman inside that did not greet me. I'm in the sales business myself, so I blew it off and asked the finance guys sitting on the perch for some assistance. They called over a salesman named Frank. I'm glad I got him because he was great to work with. Out of all of the salesmen on the floor, he was the only one that actually looked like he knew what he was doing, and was busy doing it, flawlessly. As a matter of fact, he was working 4 different customers at the same time as me, without delay or negligence, and the other salesman was only working 1 customer. I was impressed since I understand the business. He understood my situation and listened to what I had to say. The process was seamless and I got a great car out of the deal. The only room for improvement would be that there needs to be more staff to do financing. I waited for about an hour and a half before I could finish my deal because there were other customers sitting down with Roger in the finance room. Roger is an expert at what he does and was great to work with, this is not his fault whatsoever. There should just be a backup member trained and available, just in case. Knowing the business, once you have a customer closed and you know that they are qualified, you want to get them to sign as quickly as possible before they change their minds. When I came back to pick up my car, about an hour after contracting, the sales manager was there with a box of chocolates and took my picture with my new purchase. That was also impressive. I am a repeat customer, I last purchased from this location in 2008 and had a completely different experience. At that time, it was under different management. Good work new sales manager! I will suggest this dealer to friends and will buy from there in the future. This was the 4th dealership I visited today, by the way. Thank you Car Vision in Norristown! More

It was my first time buying from car vision and Dave the salesman could not have been more attentive to all my needs regarding buying a used car. The sales manager was also helpful in dealing with the finan salesman could not have been more attentive to all my needs regarding buying a used car. The sales manager was also helpful in dealing with the finance company. It was a great experience. More

Very friendly and helpful. Fast service, we were in and out with a car faster than any car purchase i have ever made. I would definitely recommend Mr. Ali out with a car faster than any car purchase i have ever made. I would definitely recommend Mr. Ali More

This is the second vehicle my husband and I have purchased from carvision.com. This dealership is always helpful and straightforward. They treat their customers like guests in their home, making sur purchased from carvision.com. This dealership is always helpful and straightforward. They treat their customers like guests in their home, making sure we are comfortable and offering us refreshments. When my husband started looking for a truck we tried to find one at a dealership nearby. We went to Milham Ford on hecktown road, and had a terrible experience. They tried to sell us a truck with nearly bald tires, when we asked them to replace them, they refused. It wasn't until we were driving away, that they called and agreed to replace them. No reputable dealership should sell a vehicle that is unsafe to drive. Carvision is different, we made the hour-and-a-half drive, knowing that we wouldn't be treated like fools. Next time we want to purchase a car, we will go to Carvision.com first. We recommend Carvision to all our friends and family. If you go there, ask for Mohammed Ali (that really is his name... Seriously). More

Dave Cha was exceptional in his approach, projecting friendliness, confidence and trust to me as a customer. This alone, made this anxiety experience easier, more comprehensive in understanding, and he friendliness, confidence and trust to me as a customer. This alone, made this anxiety experience easier, more comprehensive in understanding, and he listened to my requests with acceptance and understanding, of exactly what I wanted. Roger Blanchard, was patient, informative and almost a joy to speak with, considering the circumstances of discussing finance, and options. Thank you to you both !! More

We got a great deal on a used VW. There were a few minor superficial issues with the car. CarVision took care of them within a few days and had the car cleaned and ready to go. No complaints. superficial issues with the car. CarVision took care of them within a few days and had the car cleaned and ready to go. No complaints. More

Ali, or the Champ as I called him, was great. He was very personel, friendly, and polite. Communications were excellent and swift. There was no pressure to buy. But Ali was there to get my questions answered personel, friendly, and polite. Communications were excellent and swift. There was no pressure to buy. But Ali was there to get my questions answered and everything else accomplished with buying a car.. An A+ experience. Scott Logan... More

The service at carvision was great. I will definitely be recommending them to friends and will most likely buy from them again in the future. recommending them to friends and will most likely buy from them again in the future. More