CarVision of Trooper

We were very happy with our experience at CarVision. It was one of the few times in my life when a major purchase was easier than I expected. It literally took me longer to buy my washing machine than it d was one of the few times in my life when a major purchase was easier than I expected. It literally took me longer to buy my washing machine than it did to purchase a vehicle from CarVision. Initially, I spoke with Ken on the phone, who promised to retrieve and park the vehicle so it was ready for us whenever we could come by. Frank greeted us and helped us through the process. His approach was subdued and relaxed, more like an advisor than a salesperson. We appreciated his no-pressure demeanor. He was knowledgeable about the various vehicles, but he never took an opportunity to up-sell or push something more expensive (even though there were times when he could have). It was refreshing. He put us at ease, not with the stereotypical backslapping salesman approach, but with straightforward answers to our questions and clear, jargon-free explanations as we moved through each step of the process. Kevin helped us with the financing portion. He was well-spoken, clear, direct, organized, and efficient, not to mention blessed with personality to burn. This was the part of the experience where I braced myself for the up-sell. Much to my surprise, he did not push the warranty. In fact, he was so exceedingly honest about the pros and cons of a warranty that we ended up purchasing one even though we hadn't planned to. It was not a matter of him "convincing" us to buy something we didn't need. It was his way of genuinely looking out for us and recommending something we could afford that would likely save us money in the long run. Kevin's professionalism and can-do approach put every finance person I've dealt with personally and professionally to shame. Our interaction with Tom was brief, and that is a compliment. There was no "Let me get my manager" back and forth dog-and-pony nonsense. Tom asked how Frank treated us, encouraged us to complete this survey, and thanked us. Then he snapped a photo of us and Frank in front of our new vehicle. As we drove home, I noticed the time. During our visit, we viewed several vehicles, test-drove one, completed the financing, made our down payment, and drove away in our new vehicle. Total time = less than 75 minutes. I give CarVision an A+ and will heartily recommend your company to everybody I know. Thank you for making something so potentially stressful into a pleasant experience. More

I just purchased a pre-owned Ford Explorer from Carvision working with David and Kevin. All I can say is wow. This is what purchasing a pre-owned vehicle should be like. David and Kevin made the process a br working with David and Kevin. All I can say is wow. This is what purchasing a pre-owned vehicle should be like. David and Kevin made the process a breeze. They were able to get me a great financing and an payment I could afford. At no point was David like a stereo-typical pushy used car salesman. He was very informative and moved the whole process along quickly and smoothly. Kevin made the finalizing of everything a breeze. Thanks Carvision especially David and Kevin you made the pre-owned car buying experience a pleasure. Thanks again!! More

Frank was awesome and helpful! The dealership & employee's are so laid back & friendly. Also love the fact that CarVision has a great selection of SUV'S to select from. Thanks for the chocolate! employee's are so laid back & friendly. Also love the fact that CarVision has a great selection of SUV'S to select from. Thanks for the chocolate! Amy & Greg W. More

Mohamed was a fantastic salesman!!! He provided great support and the steps for a first time buyer. Id highly recommend Carsense to everyone in the area. Not only did Mo have a lovely smile but everyone support and the steps for a first time buyer. Id highly recommend Carsense to everyone in the area. Not only did Mo have a lovely smile but everyone there was personal and helpful. I was also given truffles and a picture at the end!! Thank you guys!! Mo you are the man. More

Ken was patient, and waited for us. He had the vehicle prepped, and serviced. He gave us all the help we needed to get home in our new company vehicle. Kens experience, and intuition are an asset that can prepped, and serviced. He gave us all the help we needed to get home in our new company vehicle. Kens experience, and intuition are an asset that cannot be bought, only learned through hard work and experience. Thank- you Ken !!! More

I picked up a cherry Toyota Tundra work truck with relatively low miles. The price was reasonable and I received fair value for my trade-in. I was quite a distance for me to go to buy a vehicle but relatively low miles. The price was reasonable and I received fair value for my trade-in. I was quite a distance for me to go to buy a vehicle but I feel that, for me, it was well worth it. I would recommend this dealership! More

Ken was a hoot. My husband, my baby and I were there for a few hours when buying our car. Ken entertained us with interesting stories. At one point he opened up is desk drawer and pulled out a pound cake a a few hours when buying our car. Ken entertained us with interesting stories. At one point he opened up is desk drawer and pulled out a pound cake and fresh strawberries...he had to go to the fridge for the whipped cream. We left there with a new (to us) car and a full tummy. Car Vision gave us a great deal on our trade in. Before leaving we had one of the guys install our infant car seat base using the tether strap. We learned that ours was installed incorrectly in our car for the last 4 months. I would say we had a super experience at Car Vision! More

I got a good deal on trade-in price. The sales consultant and Manager were nice. They listened me and gave enough considerations to the car i traded with them.The sales person spent enough time with each ind and Manager were nice. They listened me and gave enough considerations to the car i traded with them.The sales person spent enough time with each individuals and answer all your question so politely. Just tell your requirement for your car, the sales consultant will recommend you the right car for your need. In my opinion they provide quality service to other car dealers around you. More

I believe that this is one of the great dealers to send someone too. I would come back over and over again, the salesman was very good with what i wanted in a car, he knew what to bring me and my first loo someone too. I would come back over and over again, the salesman was very good with what i wanted in a car, he knew what to bring me and my first look is what i bought, also there very good with car warranties. More

Mo is exactly what car sales SHOULD be all about! Mo is exactly what car sales SHOULD be all about! Excellent customer service, upfront, fair, no pressure, and kept his promise all the way till the e Mo is exactly what car sales SHOULD be all about! Excellent customer service, upfront, fair, no pressure, and kept his promise all the way till the end of the purchase. I bought a Chevy with my son at a great price. He gave me all the information and it was delivered perfectly. I couldn’t be more than happy with the business transaction and Mo’s customer service. Go CarVision! Mo has the CarVision! More