CarVision of Trooper

Don't know where to begin with this place. I went there and bought a Scion TC for my 18 year old daughter. Told them I wanted a good dependable car and they assured me that this car was it. Well after pu and bought a Scion TC for my 18 year old daughter. Told them I wanted a good dependable car and they assured me that this car was it. Well after purchasing it and driving it home, the check engine light comes on. The third brake light did not work and the brakes were grinding terribly. Two of the four tires were bad as well as all of the brakes and rotors. How this car got an updated inspection sticker is beyond me as it was totally unpassable. I have taken the car back 5 times for repairs and each time it came home with another part broken. They replaced my third brake light with a broken one. Now I get water in my trunk. They replaced one tire that had a huge bubble in it and the new tire goes flat every day. They have had the car in 4 times and keep telling me that they ordered the wrong part for the car and have to re-order it. HUH??? I do not believe that they inspect their vehicles....they just slap an inspection sticker on them and leave it up to the buyer to figure out what is wrong with the car. Their service department is full of idiots and the service manager is rude and lies. Don't bother leaving them a message because they won't call back. They refuse to fix the third tail light that they broke and when I took it in to have an ashtray cover put on they removed my center console cover. WHY? I took the car back and asked them to put the cover back on as it was not broken. Guess what?? It is now broken and hangs on with 1 screw and still no ashtray cover (after 4 wrong orders received)? I am totally dissatisfied with this dealer and would never ever buy a car from them again. I will take my car to Toyota from now on for repairs as this place has no idea how to fix a car. Oh and all of the brakes and rotors were bad. That's funny...how did it get inspected? Do not go to this place...they are rip off artists! More

I bought a 2003 VW GTI from them April 2011. The 3rd day that I had this car I lost 3rd and 5th gear. It took them having my car for 4 out of the first 6 months I owned the car to replace the transmission a that I had this car I lost 3rd and 5th gear. It took them having my car for 4 out of the first 6 months I owned the car to replace the transmission and 2 shift cables. They have had my car over 30 times in total for electrical issues that are still not fixed, transmission issues (my car still does not go into 1st or reverse on occasion) and water leaks into my truck (they have had it for this problem alone over 15 times and it still leaks). I call and leave messages and get no return call. I speak to them and then get no return call. The service department is horrible. The techs do not have a clue what they are doing. Every single time that they touch my car they screw up something else. My tail light housings leak water into my truck after 7 months of me continuously taking them my car they finally sealed them but now I have corroded light panels. I keep losing lights intermittently and it is not the bulbs. The rear windows rubber moldings are falling apart and they have not replaced them. If they had fixed this car correctly instead of rigging it then it would be a great car. Instead I have a piece of crap that they keep stating they fixed and they haven't. DO NOT BUY FROM THEM EVER!!! More

Forget their inspection of a used car they sell you. Three monthes after car was purchased I was unable to put air in the tires as the bolts were corroded on and the sensors broken. A) they obviously Three monthes after car was purchased I was unable to put air in the tires as the bolts were corroded on and the sensors broken. A) they obviously could not have checked the air pressure in the tires before the sale. Very hard to believe the air caps would corrode in only three months to the point of unusable. Cost of out of my pocket as they had to send me down the street to fix them. Two months later tried to add washer fluid. The brackets to hold hood up were totally broke. Had never put the hood up myself before. The oil in the car in just five months was nearly zero. (had only driven 2000 miles) So therefore they sold me a car that obviously never had the hood up or the oil freshened. Yet they slapped an inspection sticker on it. Response by management they believe their employee. Yeah right and the six other mechanics that have checked the car said bs. Would NEVER EVER shop there again. Oh and they sell you every warranty with no back up. Creeps total creeps. More

I bought a used Audi A4 and within a few months of having it there were problems with the car. When the crooks at Car Vision were confronted with the problems, they did nothing to accommodate me. There wer it there were problems with the car. When the crooks at Car Vision were confronted with the problems, they did nothing to accommodate me. There were multiple electrical problems with the car that they had to have known about prior to selling the car and these things are not apparent on a test drive. I also came to find out, upon getting my tires rotated, that all but one of my wheels was bent. Even worse, I had to trade the car in well before I wanted to purchase a new car because the timing belt was about to go. And it still gets worse...when I took the car to get it appraised, I was told that it had been in a significant accident, prior to me owning it, and therefore it was worth only a few thousand dollars. Of course, this was not disclosed to me at the time of purchase. Overall, Car Vision is a horrible dealership that seems to knowingly rip people off, so potential buyers beware-- do NOT buy from this dealership! More

This place is a RIp off got a 2005 Durango. Within thirty days of the purchase of car engine cylinders are warped, my keys needed to be repaired, and a sensor went bad , check engine light on twice. Overall days of the purchase of car engine cylinders are warped, my keys needed to be repaired, and a sensor went bad , check engine light on twice. Overall bad business when I brought the car in the service guys looked like they seen a ghost. Just guilty look all over there face. Cars.com referred me to there business. I'm mad I'm a single parent with three little ones. they are horrible people to do this to the working people looking for honest trust worthy place of business. More

When you purchase a vehicle it is rare that you would inspect taking the caps off the tires to inspect whether or not you could actually put air in the tires. I purchased my vehcile in June of 2011 by S inspect taking the caps off the tires to inspect whether or not you could actually put air in the tires. I purchased my vehcile in June of 2011 by September it was in the shop for issues. OTher issues have cropped up that I have not yet addressed. But most interesting is getting a warning message that the tire pressure was low. Ok when to get air in tire. Three of the four tires had metal caps that obviously needed equipment to remove them. I had an attendant at my local gas station remove one of them and he told me to immediately take the car to the dealership. At the dealership I was told they could not fix this and I needed to take the car to a Chrysler dealership down the street. When the Chrysler dealship inspected the vehicle it was obvious that three of the four tires had critical issues with the sensor values and air could not be put into these tires unless the values/senors were replaced. If Car Vision inspected and sealed this car in June of 2011 then in Oct all three seals were corroded to require full replacement. Sounds stupidly fishy. These people either A) never did a inspection and just popped on the sticker (which also has never stuck properly to the glass or B) they never checked those tires at all or C) checked the tires and sold the vehicle knowing that air could never be put in those tires until they were fixed. I WOULD NOT TRUST THIS PLACE FOR ONE SECOND. SALES IS A RIP OFF AND SERVICE IS COMPROMISED. More

I purchased a vehicle from this dealer because I thought it to be a reputable business. The vehicle was purchased on 08/08/11. Three wks later when I brought it in so they could fix a window that i had a p it to be a reputable business. The vehicle was purchased on 08/08/11. Three wks later when I brought it in so they could fix a window that i had a problem with and remove a stain that they promised that they were gonna fix, while that work was getting done the starter went. They appeared to be accommodating at that time but they did have to keep it over nite and I had to find a ride home. It just so happened that my 30 day warranty was going to expire in two days. Now whats the kicker, two wks after that ordeal my car wouldn't start and come to find out it was the alternator that was bad which drained the battery. Both had to be replaced. Now here we go again, my car won't go into 4th gear which is drive and it had to be replaced. I called carvision and they said that it was nothing that they could do to help me. All they could do is work with me on a price to get the work done. A transmission job is around $2200, who has that type of money after paying $20,000 on a car. They are suppose to stand by the merchandise that they sell, thats why thier prices are non negotiable. But all I see is that they sell a bunch of crape cars and they do just enough to get you out the door and gage you. I would never recommend to dealership to anyone. The web site is all some and mirrors and when you get the cars its crape. My fiance brought a car from these people and that was five years ago and he is the one who recommended me there but the quality of vehicles that they now sell is below standards of what they use to have. And they staff aren't very good salesmen. But i did not buy the vehicle because of salesmanship but the old reputation that they had of selling good used quality cars. But they failed miserably. My mother in-law even bought a car from them but of coarse that was many years ago when they was at a different location. Once again car vision sucks. Do not buy from them. Good thing i was smart enough to buy an extended warranty from my credit union. That saved me a lil money. Once again beware of carvision. More

Wow, "Freedom of speech", my previous post was removed. Anyway, I really want to warn people not to go Carvision in Norristown. Onece you signed your papers, they will show their real faces. Good removed. Anyway, I really want to warn people not to go Carvision in Norristown. Onece you signed your papers, they will show their real faces. Good luck! More

this company made an offer on my car, I accepted their offer and then they backed out of the deal after i relied on their offer. I don't think that it was very honorable. They have a right to change thei offer and then they backed out of the deal after i relied on their offer. I don't think that it was very honorable. They have a right to change their mind, but I wouldn't do business with them and in my opinion I wouldn't recommend dealing with this company More

There is a reason the price is right. You will make up the difference and then some when you take it to a credible mechanic for all of the repairs. I should have known. Everything I have heard was warning the difference and then some when you take it to a credible mechanic for all of the repairs. I should have known. Everything I have heard was warning me to stay away. They should be out of business. I wish I could warn everyone to stay away. I am a mother and I was just trying to purchase an affordable, dependable car now I am more than 5 grand in the hole with repairs.. More