CarVision of Trooper

The Service there was Great. Ken Keplinger made the whole smooth and easy. Frank Straface also helped me out with some questions. Great over experience ! smooth and easy. Frank Straface also helped me out with some questions. Great over experience ! More

We did not feel pressured to buy the truck. It was the truck we were looking for at the price we wanted. It was the best car buying experienced I have had to date. truck we were looking for at the price we wanted. It was the best car buying experienced I have had to date. More

Great dealership. i would definitley recommend carvision to others. they are very friendly and customer oriented. i was actually amazed with the amount they gave towards my trade in. i had a great first ti to others. they are very friendly and customer oriented. i was actually amazed with the amount they gave towards my trade in. i had a great first time experience!! and i love my new vehicle!! :) More

Overall I had a great experience. I had an issue with the car I liked and Matt made sure that it was taken care of! the car I liked and Matt made sure that it was taken care of! More

Ken and Marty were very helpful in the purchase of our vehicle. Ken is super nice and we will be stopping back to try his lemon sponge cake for sure. The process was fairly fast and very easy, we will b vehicle. Ken is super nice and we will be stopping back to try his lemon sponge cake for sure. The process was fairly fast and very easy, we will be shopping at car vision again for our next vehicle. More

Mohamed "Ali" was awesome! I looked online for about 2 weeks, found the car I like, called Ali and within 24 hours was driving home in it! Carvision and Ali made the transaction easy, quick and a about 2 weeks, found the car I like, called Ali and within 24 hours was driving home in it! Carvision and Ali made the transaction easy, quick and allowed me time to think, ask questions, etc. There was no pressue and a genuine sense of care for my satisfaction. I'd highly recommend this group! More

He was intelligent,new what was talking about,great personality,he show interest and listen to my car needs and deliver the perfect car out of all the car in the parking lot,and didn't need to see anyt personality,he show interest and listen to my car needs and deliver the perfect car out of all the car in the parking lot,and didn't need to see anything else he sold this car to me before he show it to me. I'm in to customer service and very hard to please and I will give a grade of 500% My wife saw the pictures of this car and cant wait to drive it. I hope we really had more people like him in the world. ***** 5 star sales man for now. More

We were very happy with our experience at CarVision. It was one of the few times in my life when a major purchase was easier than I expected. It literally took me longer to buy my washing machine than it d was one of the few times in my life when a major purchase was easier than I expected. It literally took me longer to buy my washing machine than it did to purchase a vehicle from CarVision. Initially, I spoke with Ken on the phone, who promised to retrieve and park the vehicle so it was ready for us whenever we could come by. Frank greeted us and helped us through the process. His approach was subdued and relaxed, more like an advisor than a salesperson. We appreciated his no-pressure demeanor. He was knowledgeable about the various vehicles, but he never took an opportunity to up-sell or push something more expensive (even though there were times when he could have). It was refreshing. He put us at ease, not with the stereotypical backslapping salesman approach, but with straightforward answers to our questions and clear, jargon-free explanations as we moved through each step of the process. Kevin helped us with the financing portion. He was well-spoken, clear, direct, organized, and efficient, not to mention blessed with personality to burn. This was the part of the experience where I braced myself for the up-sell. Much to my surprise, he did not push the warranty. In fact, he was so exceedingly honest about the pros and cons of a warranty that we ended up purchasing one even though we hadn't planned to. It was not a matter of him "convincing" us to buy something we didn't need. It was his way of genuinely looking out for us and recommending something we could afford that would likely save us money in the long run. Kevin's professionalism and can-do approach put every finance person I've dealt with personally and professionally to shame. Our interaction with Tom was brief, and that is a compliment. There was no "Let me get my manager" back and forth dog-and-pony nonsense. Tom asked how Frank treated us, encouraged us to complete this survey, and thanked us. Then he snapped a photo of us and Frank in front of our new vehicle. As we drove home, I noticed the time. During our visit, we viewed several vehicles, test-drove one, completed the financing, made our down payment, and drove away in our new vehicle. Total time = less than 75 minutes. I give CarVision an A+ and will heartily recommend your company to everybody I know. Thank you for making something so potentially stressful into a pleasant experience. More

I just purchased a pre-owned Ford Explorer from Carvision working with David and Kevin. All I can say is wow. This is what purchasing a pre-owned vehicle should be like. David and Kevin made the process a br working with David and Kevin. All I can say is wow. This is what purchasing a pre-owned vehicle should be like. David and Kevin made the process a breeze. They were able to get me a great financing and an payment I could afford. At no point was David like a stereo-typical pushy used car salesman. He was very informative and moved the whole process along quickly and smoothly. Kevin made the finalizing of everything a breeze. Thanks Carvision especially David and Kevin you made the pre-owned car buying experience a pleasure. Thanks again!! More