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CarVision of Trooper

Trooper, PA

4.7
3,464 Reviews
Welcome to CarVision It’s been 24 years since the opening of the first Car Vision dealership and we can’t remember one day when we didn’t welcome every single person as a family into our house. Our team is the extension of our family and we take pride in the successes and accomplishments of each one of them. Why Choose Us? CarVision’s ultimate goal is to fulfill our customer’s needs by working around the challenges that revolve around your family in Trooper, Montgomery County, PA. We’ve all been through tough times but that doesn’t mean that you have to bear the burden of not being able to get a car and putting our families through difficult situations. We offer a full spectrum of options that fits your needs. From the first mass-produced electric car to the all-time family favorite SUV, our dealer has what the Philadelphia market needs, an offering that meets the needs of all types of incomes, financing options, and an enviable variety hand-picked by our market expert. From 20 Cars in the Lot to….50,000 Cars Later! Car Vision is proud to be independently owned & operated by the Husband & Wife team, Cafiero. Car Vision started small with about 20 cars on the lot, and since day one, we have been working with a passion to innovate and offer the best quality vehicles at the best possible price by moving any inventory older than 30 days. Today, our inventory grew, but our customer service standards remain that of a smaller, husband-and-wife dealership. Each car that goes out our doors, goes with a customer whose name we’ll remember because we didn’t sell them a car, we created a friendship with that person.
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2626 W Ridge Pike

Trooper, PA

19403

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Showing 3,464 reviews

July 19, 2013

Two thumbs up to Erik "Doc" in sales and Jimmy in service. Fixed every minor and even one major issue I could find wrong with the vehicle I purchased before I left the lot. As with any used car yo More

by mac1doc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2013 -

CarVision of Trooper responded

Hey there mac1doc2! We wish we were closer to you but we are so glad that you made the 3 1/2 hour drive to us!! We love making sure our customers leave happy and well taken care of. Thank you so much for coming online to post your positive feedback. Please remember we are here for you at all times so if there is anything we can do for you again, feel free to let us know. We hope your daughter enjoys her "new" used car and we would love to see you again in the future! Thank you for being such a great customer! -Your friends at Carvision

July 18, 2013

This salesman LIED to my face and misrepresented a warranty saying there was 9k miles left on the powertrain warranty when in fact there was only 90 days. When confronted on this, he said a warranty t More

by gv04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 30, 2013 -

CarVision of Trooper responded

Hello gv04 ...we are terribly sorry for the misunderstanding. It is a shame that you and David were not on the same page about the warranty. As much as we try and as much as we train, sometimes two people just can't come to an agreement about something they both strongly believe to be true. However if David was at all rude to you we sincerely apologize and will take the necessary measures in order to correct this and prevent it from happening in the future. For this we truly appreciate your feedback, even it being a negative one, that way we know where to improve, something we'd be unaware of otherwise. Since you liked the car so much, we'd like to invite you back to our dealership. We'll set you up with a different salesperson that is more amicable to you and your concerns. Things like this happen, and they happen everywhere. The difference here is that we strive to be aware of this and to fix it at every opportunity we get. We are hoping to hear back from you to let us know how else we can turn this negative experience into a very positive one! Yours truly, Carvision

July 18, 2013

Erik and Roger worked with me to meet all of my car buying needs. They were friendly and knowledgeable, helping to ease what can be a stressful process. They even took my broken-down car as a trade-in More

by jheckman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2013 -

CarVision of Trooper responded

Hey Jheckman2!! We are so glad to hear that Erik and Roger were able to assist you in the many ways that you were hoping for. We, as a business, enjoy making our customer's feel like their needs are met and that they are satisfied before they leave the building. We are glad to have your broken-down car towed and that you were able to trade it in as well! Please remember to keep in touch and stop back in at any point, we are always here for you and look forward to seeing you again. -Your friends at Carvision

July 17, 2013

Frank was courteous, professional and generous with his time. He seemed dedicated to helping me find the vehicle that best met my needs. He made the process simple, quick and without surprise. I found ev More

by slosong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2013 -

CarVision of Trooper responded

Dear slosong, Frank is a great employee! We will make sure to pass along your review to him personally. Thank you for taking the time to come online and review us. Please come back if you have any further questions or for any and ALL of your car needs. Feel free to keep in touch and we hope to see you soon. -Your friends at Carvision

July 17, 2013

We were looking for a car for our daughter, and found something ideal for her. The price seemed fair, and the salesman couldn't have been nicer! We were in and out of the credit check quickly, and ever More

by RoseSwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2013 -

CarVision of Trooper responded

Hello RoseSwan, We love to hear positive feedback such as this! We also are so glad to hear that you found a fair price with quality customer service that was efficient and could drive the car home the same day! Your opinion is very important to us so thank you for taking the time to come online and review us. Please feel free to come back in at any time or if you have any further questions! -Your friends at Carvision

July 15, 2013

Frank was very friendly and informative. I appreciated the opportunity to have the car a little longer on my test drive in order to show my wife. More

by haasscot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2013 -

CarVision of Trooper responded

Hey haasscot! We are so glad to hear that Frank was friendly and informative. We care about your customer needs and strive to do everything we can to meet them. Please remember to stop back in at any time for any and all of your car needs. Keep in touch and as always, thank you for purchasing from Carvision and taking the time to review us online too. -Your friends at Carvision

July 14, 2013

Ali is very good employee. He was very patient with me while I was trying to find a car. I strongly recommended him to anybody who needs help buying a car. Thank you so much Ali More

by hbibady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2013 -

CarVision of Trooper responded

Hey hbibady! We are so happy that Ali was patient and helped you in every way he could. We are all about 100% customer satisfaction so please feel free to stop back in for any and all of your car needs! KEEP IN TOUCH! -Your friends at Carvision

July 14, 2013

I traded in a hyundai and purchased a newer one. Frank was the employee who helped me. I was very happy with his service. I would tell my friends. More

by cintone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2013 -

CarVision of Trooper responded

Hey cintone! We are so pleased that Frank was able to help you trade in your Hyundai for a purchase of a newer one. We hope the newer one has more updated features for you. Thank you so much for reviewing us online and we really hope to see you again soon. Please remember to stop back in for any and all of your car needs. -Your friends at Carvision

July 13, 2013

I went to this place to find the car the I want and I find it I like the service the I get from the employees And I recommend this dealership to anyone buying at car More

by orengoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2013 -

CarVision of Trooper responded

Hey Orengoh! We want to thank you for taking the time to go online and review us. We are so happy that you would recommend us and had a great experience. Please feel free to stop back in at any time for any and all of your car needs. -Your friends at Carvision

July 12, 2013

Everyone was so friendly and helpful. Mohamed was very professional and told me every detail that I needed to know about purchasing the car of dreams! It was fast, friendly, and professional service! More

by preciousg627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2013 -

CarVision of Trooper responded

Hey preciousg627, We love hearing positive feedback so we want to take the time to thank you for coming online to review us. As always, we do our best to get our customer's in their dream car at a reasonable price with excellent quality service! We really hope to see you again soon. Feel free to keep in contact and come back in at any point. Thank you for your service!! -Your friends at Carvision

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