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CarVision of Trooper

Trooper, PA

4.7
3,399 Reviews
Welcome to CarVision It’s been 24 years since the opening of the first Car Vision dealership and we can’t remember one day when we didn’t welcome every single person as a family into our house. Our team is the extension of our family and we take pride in the successes and accomplishments of each one of them. Why Choose Us? CarVision’s ultimate goal is to fulfill our customer’s needs by working around the challenges that revolve around your family in Trooper, Montgomery County, PA. We’ve all been through tough times but that doesn’t mean that you have to bear the burden of not being able to get a car and putting our families through difficult situations. We offer a full spectrum of options that fits your needs. From the first mass-produced electric car to the all-time family favorite SUV, our dealer has what the Philadelphia market needs, an offering that meets the needs of all types of incomes, financing options, and an enviable variety hand-picked by our market expert. From 20 Cars in the Lot to….50,000 Cars Later! Car Vision is proud to be independently owned & operated by the Husband & Wife team, Cafiero. Car Vision started small with about 20 cars on the lot, and since day one, we have been working with a passion to innovate and offer the best quality vehicles at the best possible price by moving any inventory older than 30 days. Today, our inventory grew, but our customer service standards remain that of a smaller, husband-and-wife dealership. Each car that goes out our doors, goes with a customer whose name we’ll remember because we didn’t sell them a car, we created a friendship with that person.
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2626 W Ridge Pike

Trooper, PA

19403

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Showing 3,399 reviews

June 02, 2024

Roger is legit. He’ll help you get in the car you want at a price that works. More

by rwnehring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Streets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Lorenzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Alavez Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Janoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Nehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bayron Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

CarVision of Trooper responded

It's fantastic to hear that Roger provided you with great assistance at CarVision! Helping customers find the right car at a price that works is our priority, and we're thrilled that Roger made your experience positive. If you have any further comments or need assistance in the future, please don't hesitate to reach out. Thank you for your feedback!

May 31, 2024

Very professional! Salesperson Kris was very pleasant, extremely knowledgeable and not pushy ! He gave me space to look at the vehicles and was readily available for an More

by Kstreets215
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Streets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

CarVision of Trooper responded

We're delighted to hear about your positive experience with Kris at CarVision! Providing a professional and pleasant car-buying experience is our priority, and we're thrilled that Kris exceeded your expectations. Thank you for your kind words, and we look forward to serving you again in the future!

May 31, 2024

Kris provided awesome service. Beyond happy to have had him as our guide. Will recommend!! More

by Grandcouturier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Streets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

CarVision of Trooper responded

We're thrilled to hear about the awesome service you received from Kris at CarVision! Providing exceptional guidance is what we strive for, and we're delighted that Kris made your experience memorable. Thank you for your recommendation, and we look forward to assisting you and your referrals in the future!

May 29, 2024

Haneef is the man ! ! This is my third car I purchased from him and my second Tesla !! He always gets the job done see Haneef Lawton Hlawton@carvision.com More

by Ljardine48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haneef Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

CarVision of Trooper responded

Thank you for your loyalty and trust in Haneef! We're thrilled to hear he consistently provides excellent service. Looking forward to serving you again in the future!

May 28, 2024

It was a great experience I endured while I was on my search Kris was amazing help with everything. More

by Jcoliver 211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Streets
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

CarVision of Trooper responded

Thank you for your feedback! We're delighted to hear that Kris provided amazing help and made your car search a great experience. If you have any more comments or need further assistance, please feel free to reach out. Enjoy your new car!

May 28, 2024

not sure how this dealership gets great reviews. have to wonder if they are fake. bought a car there February 2024. after receiving several texts and emails from a person i was working with that did More

by mcalcagni75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith Tillman, Thomas Snader
May 28, 2024 -

CarVision of Trooper responded

Thank you for taking the time to share your feedback regarding your recent experience at our dealership. We're sorry to hear that you had a less than satisfactory experience and we would like to address each of your concerns. Firstly, we would like to clarify that the person you were in contact with does effectively work for our company in our BDC (Business Development Center) department. We apologize for any confusion caused. Regarding warranties, we do offer warranties to our customers as an additional product to provide long-term coverage and peace of mind. Gap insurance is also offered as part of ensuring our customers are aware of all available options, but it can be canceled at any time. We apologize if this information wasn't adequately communicated to you during the paperwork process. We aim to provide transparent and informative service, and we apologize for any misunderstanding or inconvenience caused during this part of your purchase. e sincerely apologize for not responding to your letter and picture submission. We pride ourselves on effective communication and we regret any lapse in our customer service. We would like to rectify this situation and address your concerns directly. Please reach out to our Customer Care department at 610 860 5515 with your contact information so that we can assist you further.

Oct 15, 2024 -

mcalcagni75 responded

So as you can see the dealer responded. Since then I sent another letter with pics showing the vehicle they sold me as well as pics of the vin. They are well aware of the paint issue on the car as they inspected it when it was purchased by them and they just didn’t disclose that to the buyer aka me. I prefer not to deal with them and in my letter I requested to take my car to a body shop of their choice to get it appraised for the paint overspray. I took it to my local body shop so I know the cost but wanted to be fair. I never got a response. I don’t think calling them is a good idea because I’ve heard how they speak to their unhappy customers and so I prefer not to involve myself with that negativity. Again this is why I would be willing to go to a body shop not owned by them. But the only way that can be done is for them to respond to me.

May 27, 2024

He was very nice and polite- Plus knowledgeable about everything thing I ask! If I decide to come back I will ask for Kris! More

by erosa6@Verizon.net
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kris Streets
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

CarVision of Trooper responded

Thank you for your review! We're glad Kris provided excellent service. We'll be sure to share your praise with him. Looking forward to your next visit!

May 26, 2024

Kris made the car buying experience so much better n less spooky than I thought it would be, grateful for his knowledge. More

by Gulman49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Streets
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

CarVision of Trooper responded

Thank you for your feedback! We're thrilled to hear that Kris made your car buying experience better and less spooky than expected. We're grateful for his knowledge and dedication to ensuring a smooth process for you. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business!

May 24, 2024

Scammers! Please don't buy a car from this dealership. The 2018 Infiniti QX60 Luxe was posted on Edmunds for $16,999. I called the dealership and they informed More

by asanm85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stuart Janoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

CarVision of Trooper responded

We are sorry to hear about your experience at our dealership and any inconvenience you may have endured. We understand that pricing discrepancies can be frustrating, and we apologize for any confusion caused. We are reviewing this case in order to understand what happened with the listing price. To address your concerns and ensure a satisfactory resolution, we would like to offer our apologies and discuss potential solutions. Once again, we apologize for any inconvenience caused and appreciate your feedback, as it helps us improve our processes to provide better service in the future. We hope to have the opportunity to regain your trust and provide you with a positive experience.

May 28, 2024 -

asanm85 responded

I completely understand the price increases, but my question is why I was not notified on time. When I arrived, they informed me of the price changes, and the car was not at the Trooper site; instead, it was at the Maple Shade facility, so I ended up driving two hours each way for nothing.

May 24, 2024

Carolina Lorenzo was extremely helpful and kind during my whole process at Carvision!!! Would highly suggest anyone who stops by to go with Carolina for whatever they need assistance with!!! Great experience More

by Devongrevious7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina Lorenzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

CarVision of Trooper responded

Thank you for your kind words! We're delighted to hear Carolina provided such helpful and kind service. Your recommendation means a lot to us. Enjoy your new car!

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