CarVision of Trooper

I was excited to go to CarVision to test drive a car. The car was advertised as slightly less than $20K, so after tax and fees I was expecting a price on the ballpark of $22K. But, when the manager came The car was advertised as slightly less than $20K, so after tax and fees I was expecting a price on the ballpark of $22K. But, when the manager came out to tell me the final price was $5K more my jaw dropped with disappointment. There was a list of expenses that I didn’t agree to add-on. There was a charge of $995 for coverage of wheel and rim damage, and $2700 for warranty coverage and another fee for gap insurance. I did not ask for any of these. When I pushed back on the inflated price, the sales manager never once explained to me that these were options. I wasn’t willing to most for things that I didn’t want, so left disappointed. The next day I received an email from another manager. I took advantage of it to reply with an explanation of my experience. He contacted me to confirm that the add-ons were, in fact, optional. He revised the sales agreement and I returned the next day to buy the car. In the end I got a great car at a great price. When shopping at CarVision, be aware that, if you’re used to options like these being offered at the end of the sales process, they put them up front on the initial sales offer. This can make it seem like they’ve inflated the price with unwanted options. More

Jayden Tucker was everything I was hoping for when working with a salesperson at Carvision (Trooper). Looking for a car for my son (a new driver), Jayden was very professional and respectful of our n working with a salesperson at Carvision (Trooper). Looking for a car for my son (a new driver), Jayden was very professional and respectful of our needs and made the whole process, which only took about an hour, simple and straight forward. It took us a few days to get the financing worked out on our side and Jayden was very patient, courteous and professional during the whole process. Many thanks to him and carvision on the smooth process. More

I am very pleased with the customer service i got at the trooper location! I came for one car and left with something better within my price range! trooper location! I came for one car and left with something better within my price range! More

I had a great experience here at car vision trooper i was able to come in and leave out with a new car s/o to Dan for being patient and working with me! Thank you guys again! was able to come in and leave out with a new car s/o to Dan for being patient and working with me! Thank you guys again! More

Dan Chae was really patient and friendly with me. Helped me through a strange situation and got me on the road quickly. Helped me through a strange situation and got me on the road quickly. More

Wrost place ever they changed the name of the dealership and they don’t stand by there cars that sell and they don’t stand by there cars that sell More

I do plan on going back. But can bet the help. I was truly unsure when I walked in but I was sure when I walked out. But can bet the help. I was truly unsure when I walked in but I was sure when I walked out. More

Jayden was exceptionally good at his job, I was in and out UNDER 1 Hour with a brand new Tesla. Thank You my friend, I would ask you to be my best man at my wedding if I could. out UNDER 1 Hour with a brand new Tesla. Thank You my friend, I would ask you to be my best man at my wedding if I could. More

Jayden made buying a car SUPER easy. He knew every minor detail about the car I wanted and even cleared up some difficult questions I had. DEFINITELY recommend you guys give him a visit. He knew every minor detail about the car I wanted and even cleared up some difficult questions I had. DEFINITELY recommend you guys give him a visit. More

Buying a car is difficult process… Jayden made it easy! Ask for Jayden when you’re shopping for a car! Ask for Jayden when you’re shopping for a car! More