CarSquad

CarSquad responded

Dear Michael, Thank you for trading in your old vehicle for a new one at CarSquad. It’s wonderful to hear that you found our process to be easy and stress-free. We couldn’t ask for nicer feedback. Thanks for sharing it and for your 5-star review. Sincerely, Your CarSquad Customer Care Team – Ed

CarSquad responded

Dear Dtang276, Hearing that you had a GREAT experience with Ahmed and Bashar is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Kia Soul. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear Costean5039, On behalf of your CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others and we look forward to working with you for many years to come. Enjoy your nearly new GMC Terrain! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear Dmadison627, On behalf of your CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear janetc1978, Thank you for taking the time to share your feedback about your recent experience with us. We appreciate your kind words regarding Mansour Alhassan, and we're glad to hear that he was attentive to your needs throughout the process. Your satisfaction is our top priority, and we're pleased to know that your overall experience was positive. We are sorry for any inconvenience you may have experienced in terms of communication with our Sales Management and Finance teams. We understand the importance of seamless coordination between all parties involved, and we will certainly take your feedback into consideration to improve our internal processes. We strive to provide our customers with flexibility and options when it comes to financing, and we're pleased that we were able to accommodate your preference. Your concerns are very important to us, and we would like to address them with you, personally. A member of our Management Team will be reaching out to you to follow up with you and address any lingering questions or concerns you may have. In the event they are unable to reach you, please contact them, toll-free, at 1-833-756-3103 or, directly, at customerservice@carsquad.com. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with CarSquad. We rely heavily on your valuable feedback for quality control. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Enjoy your new ride, and we hope to see you for your next one! Respectfully, Your Customer Care Team Member - Sharon

CarSquad responded

Dear Vikas, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Elena. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear Leec, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Frank. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear Roy, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Elena. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for more honest feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear Emmalinebohn, Hearing that CarSquad is the FASTEST AND BEST DEALERSHIP YOU'VE BEEN TO is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Nissan Sentra. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

CarSquad responded

Dear Cris, Thank you for visiting CarSquad. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed