CarSmart.net | Page 5

I recently purchased a vehicle with CarSmart and couldn't have had a better experience. I found the vehicle online but live 4 hours away so had to coordinate with them over phone and email ahead of visiting have had a better experience. I found the vehicle online but live 4 hours away so had to coordinate with them over phone and email ahead of visiting for the test drive. My sales person was Shawn Bowers and he was prompt, informative & took a lot of care with all his correspondence. The truck was exactly as described and shown in their very detailed photo gallery. We went ahead and handled the pre-financing process prior to me showing up so once I got to the dealership and determined I wanted to purchase the vehicle, everything was done in a quick manner. I would definitely work with CarSmart and especially Shawn again and suggest you do as well. More

I drove almost 3 hours one way to get my car. I spoke with the salesman that my expectations were - no scratches or dents, clean interior. Arrived at sundown on a rainy day, couldn't see the black exteri with the salesman that my expectations were - no scratches or dents, clean interior. Arrived at sundown on a rainy day, couldn't see the black exterior well but salesman and his boss promised this was THE vehicle. I took their word and got home at 11 PM. Once in the garage I noticed several scratches and even paint overspray on the hood. White paint on a black car, how could they have missed this? I called salesman to express my disappointment, he said he'd see what he could do, never called me back until I reached out a few days later. He essentially told me the car was perfect and if there were scratches, dents, or paint overspray it had to of happened on my 3 hour drive home and hung up on me. I'd think service would be better when I'm spending $50k. I'll never deal with place again and I will tell everyone how horrible and dishonest this place was. And the manager promised to replace a few interior items due to wear and tear, over 2 weeks and I'm still waiting on items to be shipped to me. No replacement parts, no follow up from the store. More

I have to say I was hesitant to deal with a dealership but as soon as I met Shawn it was like talking to an old friend. The buying process couldn’t have been easier and working with CarSmart for my warran but as soon as I met Shawn it was like talking to an old friend. The buying process couldn’t have been easier and working with CarSmart for my warranty repairs has been a breeze. They work with my schedule and are so responsive. Highly recommended! More

Professional, personable, and affordable!! Car Smart is your one stop shop for vehicles for the whole family! Shawn is top notch and the best salesman in Middle Tennessee. He made sure he found exactly wh your one stop shop for vehicles for the whole family! Shawn is top notch and the best salesman in Middle Tennessee. He made sure he found exactly what we were looking for in a vehicle. He listened to exactly what I wanted and made it happen. If you’re looking for a high quality vehicle, an honest salesman who’s looking out for your family; look no further than CarSmart in Hendersonville and be sure to ask for Shawn B! More

Shawn is so easy to work with! Made vehicle buying a breeze!! Took care of everything! Highly reccomend him & Carsmart for your used car purchases! breeze!! Took care of everything! Highly reccomend him & Carsmart for your used car purchases! More