CarSmart.net

Worst experience ever. If you don't want to spend money to be humiliated, please go to another place. I purchased an alfa romeo giulia here. Jonathan as a sale. I didn't If you don't want to spend money to be humiliated, please go to another place. I purchased an alfa romeo giulia here. Jonathan as a sale. I didn't watch the review in Yelp (I should do it before I purchase), just watch Google review, I thought their service should be ok, so I didn't negotiate the price too much. But I was totally WRONG. After I paid the money, Jonathan deliberately ignore all my concerns about the car, and never reply the messages I sent to him. I was worried about the registration of my car because I know it's different in MA, so I sent several messages to him, he never replied again, so I called him and he seemed angry and impatient about my concerns, what's wrong with him? I am the buyer who also purchases the registration service from the dealership. I was never treated so badly as he did. He just told me their team will handle this because they had sold several cars to MA, then I waited. After about 1 and a half months I couldn't wait so I called them again, I found they didn't start it at that time! They don't know the procedure of the registration and just sent incomplete documents to the RMV, the RMV in MA requires an insurance stamp but they never try to reach my insurance company to do the registration. I don't know if he/they deliberately delay my registration, but this deserves 0 stars. I have also sent email to his manager Shawn, he also ignored my email deliberately. Besides, Jonathan told me I can only have 52 months of finance, but I want 12 months. (they want more money from the bank) Don't trust their words, if you feel uncomfortable or strange, just leave. And the cars, they claim it's good conditions, and do the service, the service cost them so much money. That's totally a lie, because the car's condition was not as good as they claimed, and the company who services the car has a deep relationship with CarSmart, so they can claim they "spend" lots of money on detailing the car. However, it's not. Again, I will never do business with such a dealer again. More

No pressure. Nice people. Personal service. No hidden fees. I worked my entire deal via text. All I had to do was sign the deal. Nice people. Personal service. No hidden fees. I worked my entire deal via text. All I had to do was sign the deal. More

The staff are very professional and courteous when handling the transition of the sale, paperwork, and transport of your vehicle. The vehicle met all expectations regarding condition and performance. handling the transition of the sale, paperwork, and transport of your vehicle. The vehicle met all expectations regarding condition and performance. I was fortunate to be able to speak with top management regarding any concerns I had about the mechanical history and warranty with the vehicle. I would definitely recommend CarSmart when you are considering purchasing your next vehicle. They definitely deserve their number # 1 rating for customer satisfaction and vehicle quality. In addition, this was my first purchase of a vehicle over the Internet! More

Nice folks. I endorse them. May buy from them in the future. Straight shooters. Go buy something from them. Its OK. I endorse them. May buy from them in the future. Straight shooters. Go buy something from them. Its OK. More

Good and easy experience overall. I had them ship the vehicle from around Nashville, Tennessee to around Indianapolis Indiana. The only thing that rubbed me a little wrong was receivi I had them ship the vehicle from around Nashville, Tennessee to around Indianapolis Indiana. The only thing that rubbed me a little wrong was receiving the truck with a nearly empty fuel tank and the fuel light on. Also when my mechanic began looking at the truck, he found the oil filter had been crushed. (Oil was changed by seller) Overall though, they were honest and upfront. I would likely buy another vehicle from them. More

first time buying a new (to me) vehicle, Matthew went above and beyond in the process! He made sure I got exactly what I wanted as well as made the process easy for everyone! above and beyond in the process! He made sure I got exactly what I wanted as well as made the process easy for everyone! More

Clyde was friendly, attentive and quite knowledgeable, as well as the other salesmen I spoke with...I bought an emaculant Jeep for a decent price... well as the other salesmen I spoke with...I bought an emaculant Jeep for a decent price... More

Chris explained in detail along with photos the reason for a different diagnosis from another repair shop (not an imported vehicle repair shop). The repair was less invasive than I anticipated resulting for a different diagnosis from another repair shop (not an imported vehicle repair shop). The repair was less invasive than I anticipated resulting in less labor and cost. Thank you Chris at CarCare! More

Easy, fair, and responsive. . Would deal with them again. Would recommend to others . Car met expectations in how advertised. . Would deal with them again. Would recommend to others . Car met expectations in how advertised. More