CarShop - Mount Holly

Excellent communication and great people to work with! Made my car buying experience stress free! Made my car buying experience stress free! More

My appointment was for 10,a m,was taken Right away. At 10:30 the car was ready Amazing Thanks At 10:30 the car was ready Amazing Thanks More

Incredible knowledgeable and honest staff. From the moment you walk in until you leave you feel like they really care about your needs. From the moment you walk in until you leave you feel like they really care about your needs. More

Carshop is the best place ever! ! From sales to service. I've never been treated as well as I have anywhere else. It's like working with your family. ! From sales to service. I've never been treated as well as I have anywhere else. It's like working with your family. More

My salesman Matt Kehoe was awesome. Knowledgeable and at no time did I feel pressured to purchase. I’m glad I did!! Awesome job Matt!!!! Knowledgeable and at no time did I feel pressured to purchase. I’m glad I did!! Awesome job Matt!!!! More

My sales rep was Lawton and his service was outstanding. He answered all my questions. I would recommend carshop to my family and friends nation wide. David Wilson He answered all my questions. I would recommend carshop to my family and friends nation wide. David Wilson More

Devin was my car rep. .... Excellent experience with him...Jessica was the young lady in which I signed the contracts.... Those two was SUPERB.....They went above and beyon .... Excellent experience with him...Jessica was the young lady in which I signed the contracts.... Those two was SUPERB.....They went above and beyond...Thanks guys More

I had a very stress-free car buying experience. Matthew Kehoe was my sales rep and I couldn’t ask for a more knowledgeable one. I had asked to test drive several different vehicles. Some from out o Matthew Kehoe was my sales rep and I couldn’t ask for a more knowledgeable one. I had asked to test drive several different vehicles. Some from out of state. Matthew made arrangements and notified me when all the vehicles were available. I will definitely tell everyone I know about my experience. More

Prior to visiting Carshop I determined, through their website,that the specific make and model truck I wanted was in their inventory. A sales representative, Buddy Scheerer, met me at 2:00 and by 4:15 th website,that the specific make and model truck I wanted was in their inventory. A sales representative, Buddy Scheerer, met me at 2:00 and by 4:15 the truck was being driven to my home. I have to say that my sales representative made every aspect of the purchase understandable, explained all warranties clearly and secured me a lower rate on the balance than my bank could. I would highly recommend Carshop and Buddy Scheerer for your next vehicle purchase. More

Where do I begin…. I have had the xxxxiest experience with this place. I come in to buy a car with an approval already in hand through my business to purchase a car tha I have had the xxxxiest experience with this place. I come in to buy a car with an approval already in hand through my business to purchase a car that I picked out online else where but CarShop had the car in stock. I get there and I get a salesman by the name of James who tells me he can help. I show him my approval and he assures me that him and his company have worked with a company purchasing cars through their business before, in fact he claimed his store does 50 a month. Between James going back and forth with his manager, they can’t seem to get my loan situated. After three hours of no results I get a notification that my credit has been ran. James tells me over and over that no one touched my credit, that in fact personal credit and business credit are the same thing. So now I have a hard inquiry after telling him I’m. Of running credit because I already have an approval. The manager tells me there’s nothing he can do so I decided to call another car shop to get it car transferred over to another location so I can deal with them. Once I got the car transferred over the finance manager of the Glen Mills location decided to give me a different price from what was quoted at the Mount Holly location, so after going back-and-forth over the price I finally got the price I was originally offered. Then once paperwork and everything was done, I asked for delivery. Their idea of delivery is having one of their employees drive your brand new car to your home, which adds miles to your car. I then get my car only to find out that my tires are no good. Neither location wanted to replace them because they said I have half the year left to use them. Not only that, I have to go purchase my own key and wait 3 to 4 weeks to get a second key, and I have to wait for one of the shops to reimburse me Once paid for. After having the car for five days I find out the hold that they put on my credit card was charged towards my down payment. Now why would I need to pay $500 more when I already had an approval and I’ve already paid my taxes and tags? Their finance department made a huge mistake and I’m paying for it. This is by far the worst company ever their own employees literally hate where they work and they are very dishonest. I will be taking next steps with this company for further reconciliation. I bought a luxury car, and it feels like the worst purchase of my life due to the simple fact the car doesn’t match the experience that I had to Deal with between both locations. The manager at Mount Holly was a complete xxxxxxx never once introduced himself try to accommodate mean or showed any compassion. I really can’t see this company being in business much longer. I bought two other cars from other dealers, and the experience there was superb . It’s a shame that I even had to deal with this. Mount Holly should not be in business selling cars because the customer service is horrible. Glenn Mills needs to hire a new finance manager because how can you make an error on someone’s down payment 9 days after purchasing a car? Theee most xxxxtiest customer service ever. You don’t have to worry about me ever coming back to this place. Oh and as for my tires, they only offered me a half tank of gas and a free car wash. So after somebody drives my car, all I get is a half a tank and a free car wash. This company doesn’t want to spend a dollar taken care of there customers. I literally had to raise xxxx just to get a full tank of gas and that’s all I got. My tires are still not up to standards and its ok because this is not the last time this company will hear from me. More