CarShop - Hatfield

I purchased a 2014 Jeep Cherokee. Within 1 week the brakes were failing and the tires went not able to perform properly. In 4 mths i have had to replace tires, brakes, brake pads, the battery, and now brakes were failing and the tires went not able to perform properly. In 4 mths i have had to replace tires, brakes, brake pads, the battery, and now i am looking at a major engine repair bill. Carsense says all the items that needed to be replaced were within their guidelines and that they are not responsible. I only have made 4 payments on a vehicle that has major problems. This vehicle should not have been sold as it was. This has been a terrible experience. Their advertising is misleading as they claim to inspect each car. They do not and i was told at service that they shipped the car so fast that they must have forgotten to inspect it. I spoke to the Manager at the Hatfield location two times. Both times he said he would look into it and get back to me. Never did! Do not believe their warranty/words.Make sure you see a presale inspection report before you buy the car. Do not take their word. More

Ethan Bell was EXCEPTIONAL! Ethan Bell is the man! Professional, nice, knowledgeable & no pressure whatsoever! I was very impressed & couldn't have had a more positive experience Ethan Bell is the man! Professional, nice, knowledgeable & no pressure whatsoever! I was very impressed & couldn't have had a more positive experience! Thanks Ethan! More

Ethan Bell was very Ethen Bell was very helpful, friendly and down to earth. There was no pressure to buy unlike other car dealers. My wife and I had an excellent experie Ethen Bell was very helpful, friendly and down to earth. There was no pressure to buy unlike other car dealers. My wife and I had an excellent experience with our car purchase. We will be back for our next car purchase. More

Ethan Bell was great with my first experience purchasing a vehicle at carsense. Very laid back, knowledgeable and professional salesperson. Would recommend anyone I know to him. a vehicle at carsense. Very laid back, knowledgeable and professional salesperson. Would recommend anyone I know to him. More

Excellent service and Aaron Ziegler did a great job. The new toyota was an excellent choice for our son and the lifetime guarantee is great Thank you Mark M new toyota was an excellent choice for our son and the lifetime guarantee is great Thank you Mark M More

Excellent service Tim Gray was very helpful and very informative on the cars I would highly recommend him to anyone looking to purchase a car. CarSense is a great place Tim Gray was very helpful and very informative on the cars I would highly recommend him to anyone looking to purchase a car. CarSense is a great place to purchase a car. More

Excellent sales experience Ethan Bell made buying a used car on my own an easy experience. I would highly recommend him to anyone looking for a used car. Ethan Bell made buying a used car on my own an easy experience. I would highly recommend him to anyone looking for a used car. More

Fun, quick and wonderful experience Brad Smith was knowledgable, personable and a pleasure to work with. He answered all my question in a timely manner and was very helpful in choosing Brad Smith was knowledgable, personable and a pleasure to work with. He answered all my question in a timely manner and was very helpful in choosing the right insurance plans for my needs. I highly recommend choosing Carsense for your next car. You won’t be disappointed! More

Excellent sales experience Recently purchased an Acura MDX with the help of sales associate Aaron Ziegler. Aaron was very knowledgeable, courteous and respectful. The transactio Recently purchased an Acura MDX with the help of sales associate Aaron Ziegler. Aaron was very knowledgeable, courteous and respectful. The transaction was both thorough and speedy. All paperwork professionally reviewed and thoroughly explained with the help of Anthony Disantos. My wife and I were very pleased and we will use Car Sense for our next vehicle purchase. More

Excellent Experience After researching online for the car I wanted, carsense had the car moved from one location to there's in Hatfield. I dealt with Jared G. Sales Assoc After researching online for the car I wanted, carsense had the car moved from one location to there's in Hatfield. I dealt with Jared G. Sales Associate, he was awesome and so truthful and knew the answers to all my questions about the car. I brought my new Nissan Rogue, the whole process was so smooth from beginning to end. Very happy and I will refer them to all my friends. More