CarShop - Hatfield

Bare minimums Purchased a 3 yr old SUV w less than 30k miles. Within 10 weeks, had it in the shop 3 times - was left stranded 60 miles away, 2 problems were short Purchased a 3 yr old SUV w less than 30k miles. Within 10 weeks, had it in the shop 3 times - was left stranded 60 miles away, 2 problems were short term fixed so had to go to another shop and actually have repaired. Had to buy new tires (mine had 1.5secs over state minimum and they wouldn’t replace them under their 6k/6 mo warranty saying they’ll last me another year!) and battery within first 2 months. They don’t replace anything to maintain the car if it passes an extremely low standard and will just tell you it’s above state minimum or that it’s normal for your mileage. Don’t trust their pre-purchase “vigorous” inspection - for instance, the alignment inspection is just one of the mechanics taking the car on a back road and judging if it veers to one side. The place is a joke and what you save in purchase price you’ll pay in fees & repairs after, so buyer beware! If you do find the deal you’re looking for, ask for all inspection specs to be printed out for you and fine-comb through it cause they will distract you in every way about the different crap they offer to avoid talking about the car itself and what they’re hiding! More

Pleasure doing business! - Sam N I’m very happy with my service and experience with Keith at Carsense. This is my second time working with him first time as a buyer, he’s friendly, pr I’m very happy with my service and experience with Keith at Carsense. This is my second time working with him first time as a buyer, he’s friendly, professional, does a great job at helping me find what I’m looking for and fitting it in to my wants a needs. Class guy and super funny to boot! Will definitely be sending friends over in the future! More

Great customer service This was my 3rd vehicle purchase with Car Sense and my first dealing with Keith Gallen. He really took the time to listen to my needs. I would highly This was my 3rd vehicle purchase with Car Sense and my first dealing with Keith Gallen. He really took the time to listen to my needs. I would highly recommend him to friends & family and when I'm in the market for another vehicle, I hope he is still working at Car Sense because I appreciated his patience and expertise in locating the right car for me. He was flexible, arrived early for his shift in order to accommodate my schedule, and had the vehicles that I was looking into ready to go when I arrived! If I could give him 6 stars, I would! Thank you Keith! More

Great Service!!! This was my 1st time working with Car Sense and they went above and beyond with their services. I was unsure about what vehicle I was interested, so K This was my 1st time working with Car Sense and they went above and beyond with their services. I was unsure about what vehicle I was interested, so Keith allowed me to test drive multiple cars to help me start narrowing down what I was interested in. Keith was not pushy about trying to get me back in the door following my first visit. He reached out a fews days later to see how things were going and to let me know about a few other cars that were coming onto their lot. Overall, Car Sense and Keith really nailed it from top to bottom. More

Great Service Every employee we encountered was friendly and not pushy at all. We purchased our last three vehicles from them, and will do so in the future. Every employee we encountered was friendly and not pushy at all. We purchased our last three vehicles from them, and will do so in the future. More

Just a daily driver I purchased a Ford Focus from carsense a couple years ago, I go back to them for my service every time. Both the sales and service departments are ver I purchased a Ford Focus from carsense a couple years ago, I go back to them for my service every time. Both the sales and service departments are very professional and very friendly. More

Car buying made easy This is the 3rd vehicle that my husband and I have purchased at CarSense (going anywhere else to buy isn't a consideration). We have told family and f This is the 3rd vehicle that my husband and I have purchased at CarSense (going anywhere else to buy isn't a consideration). We have told family and friends about how happy we are with the vehicle selection, no-haggle pricing and friendly service and recommend it to anyone we know looking for a new car. Really happy with the way they treat their customers and that's what keeps us coming back. More

Love CarSense! Great experience every time I visit. Friendly and informative staff. Overall great company! I would highly recommend CarSense to all my family and fri Great experience every time I visit. Friendly and informative staff. Overall great company! I would highly recommend CarSense to all my family and friends to buy a car here! More

Great buying experience I would recommend CarSense in Hatfield to anyone looking for a smooth buying experience or anyone getting work done to a vehicle. Great turn around ti I would recommend CarSense in Hatfield to anyone looking for a smooth buying experience or anyone getting work done to a vehicle. Great turn around time and friendly environment. More

Convenient and simple The staff is always friendly and made my visits easy and simple. My car is always returned in perfect condition. Theres no reason not to go there. Fro The staff is always friendly and made my visits easy and simple. My car is always returned in perfect condition. Theres no reason not to go there. From buying to trading and all your service needs. More