
CarShop - Hatfield
Hatfield, PA
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I’ve been going there since I bought my car. Much more trustworthy than individual car dealers Who are still refuse to go to when they call me about the same vehicle trustworthy than individual car dealers Who are still refuse to go to when they call me about the same vehicle More
CarShop— and specifically salesperson Curtis— were quick to respond with whatever information I asked for, and were excellent in working to get things set up before I came to the dealership. Once there, thi to respond with whatever information I asked for, and were excellent in working to get things set up before I came to the dealership. Once there, things moved smoothly and they made sure everything was exactly how we wanted it. More
My initial impressions of Carshop is only in interacting with James who was assigned to my service request after using the online scheduling tool. He called me to report what was found with my vehicle and w with James who was assigned to my service request after using the online scheduling tool. He called me to report what was found with my vehicle and what steps need to occur before all the issues can be cleared up and was very friendly and thorough and furthermore very responsive to my followup emails and generally has been professional throughout the whole process. Since the company has changed hands my hopes are high they will have better customer service than Car Sense did. More