CarShop - Hatfield

Sales associate Kate Davis and I met via CarSense.com email and she was VERY attentive and answered all questions via email (I sent around 10) quickly and completely. Kate worked out my financing approva email and she was VERY attentive and answered all questions via email (I sent around 10) quickly and completely. Kate worked out my financing approval and loan rate even before I stepped in to the dealership door and emailed me everything beforehand. Kate met us on Labor Day (yes she was working!) and gave us the keys to the 2012 Chevrolet Colorado for a test drive. The truck was completely prepped and I decided to buy on the spot. It's not clear exactly why Car Sense does not follow Kelly Blue Book values on trade-ins, but the price we received for our 2002 Ford Ranger was within $600 of the KBB value. The great price of the new Colorado eclipsed the trade-in value I was getting. Kate led us through the paperwork quickly, had the truck filled with gas and cleaned again, then before you knew it, we were on our way home in our new truck! Kate followed up with several emails afterwards making sure we were happy with our purchase and we were. I recommend buying from Car Sense - be sure to ask for Kate Davis. More

I bought a vehicle, the exact one I had been looking at for months. I walked onto the lot and was met by Bumper, he was very professional, friendly, and gave me a little space, which I appreciated. He let for months. I walked onto the lot and was met by Bumper, he was very professional, friendly, and gave me a little space, which I appreciated. He let me roam, and when I was ready I found him. He helped me through the process along with the entire team very well. I felt very comfortable with the dealership, the saleperson, and the whole experience. I highly recommend Car Sense, and Bumper...for that matter. There have been a few small wrinkles along the way, which can happen with any purchase, but along the way, Car Sense has handled each the way I had hoped. More

The service here has been excellent. Angella was very friend;y and informative and she made an usual arduous task very easy and simple. I was a pleasure doing business with Angella and Car Sense. friend;y and informative and she made an usual arduous task very easy and simple. I was a pleasure doing business with Angella and Car Sense. More

I recently purchased my Toyota Camry from Car Sense in Hatfield and had the pleasure working with Sean Hiett. I have never purchased from Car Sense before and I must say I will never go anywhere else!!! S Hatfield and had the pleasure working with Sean Hiett. I have never purchased from Car Sense before and I must say I will never go anywhere else!!! Sean was very professional and educated me thru the entire process. It is nice to know that customer service does still exist in business! I will be recommending friends and family to Car Sense. More

FANTASTIC EXPERIENCE. I COME FROM A FAMILY WHO OWNED A FORD DEALERSHIP IN NJ SO I NEVER HAD TO WORRY ABOUT THE PROCESS OF PICKING OUT A NEW CAR. I ALWAYS RECEIVED THE FAMILY PLAN PRICE SO IT WAS VERY SIMP FORD DEALERSHIP IN NJ SO I NEVER HAD TO WORRY ABOUT THE PROCESS OF PICKING OUT A NEW CAR. I ALWAYS RECEIVED THE FAMILY PLAN PRICE SO IT WAS VERY SIMPLE AND STRESS FREE. I CAN HONESTLY SAY MY EXPERIENCE WITH CAR SENSE, PARTICULARLY WITH JOEL, WAS JUST AS EASY. I'D RECOMMEND THE DEALER AND JOEL TO ANYONE LOOKING FOR A USED CAR. More

This is the third time we have been to CarSense in the last 12 years. The experience just continues to improve, rather than declining due to complacency. After shopping online, we decided on a car and last 12 years. The experience just continues to improve, rather than declining due to complacency. After shopping online, we decided on a car and went over to have them bring it to the local store so that we could buy it. Sean was happy to see us, and actually remembered us from last year when we bought a truck from him. He did not remember our names - but did know what I bought - close enough! Anyway - back to the review - They brought the van from Uwchland, looked it over, and decided they could not sell that car to anyone - and immediately sent it to auction. We found a second one - this time in Pittsburgh, which they brought in for us and it wasn't quite as advertised by the dealer out there. We passed, and finally found the car we purchased at the Cherry Hill store which they brought over for us again. During the whole process which was only 4 days; Sean maintained constant contact, let us know what was going on at every turn, and above all was genuinely very apologetic. It has been 3 weeks now and we have told numerous people about our experience. Nearly every person we speak to just can't believe a dealer would risk a sale by refusing to sell a car - let alone bring three different cars from three separate stores just for us to look at! 2 of those we told have since bought cars at the Hatfield store. More

Excellent Service! The cars are in great condition and the "no-haggle" really helps the process move efficiently. You walk away knowing you got a good deal and not a lemon from some other dealership; or the "no-haggle" really helps the process move efficiently. You walk away knowing you got a good deal and not a lemon from some other dealership; or got ripped off on the price for a brand new car. I will never buy a brand new car again. Their service is incredible. My salesman was Jason Seipt, and he was extremely knowledgeable and went out of his way to see that we were satisfied. He knew about all the cars we inquired on, and gave helpful guidance along the way. More

I found a 2004 used Jeep Liberty on carsense website. The price was very reasonable. I called about it and the salesperson I spoke with, Allan Burroughs, had arranged a convenient time for me to view an The price was very reasonable. I called about it and the salesperson I spoke with, Allan Burroughs, had arranged a convenient time for me to view and test drive the vehicle. After viewing the car, I was ready to purchase. This car buying experience was the smoothest most stress-free transaction I have ever had when making a big purchase. I was able to get the vehicle registered and insured and it was mine all in under two hours. The staff even drove my new car home for me which I thought was extra nice. It seems like Allan went out of his way to make sure I got everything I needed. I didn't feel pressured in any way and the customer service was amazing. I noticed that even if a staff member at carsense wasn't working with me, they were always polite and had a smile on their face. I would recommend this dealership to anyone, anytime. Thanks again..and I love my Jeep! Ellen Young More

Just wanted to send a quick note to say what a great experience I've had at CarSense in Hatfield PA. Stopped in for a quick oil change and ran into my salesperson, Kate. She welcomed me today just as experience I've had at CarSense in Hatfield PA. Stopped in for a quick oil change and ran into my salesperson, Kate. She welcomed me today just as she did the first time when I came in to buy my car. Seeing her got me thinking of how easy it was then and even is today. With a little time to kill while my car is being taken care of, I figured what better way to show my appreciation, to CarSense and Kate, than giving them a good review to help you find them. Everything you would need is right here. From pristine cars of every make and model to service that's been quick and resonable for me. Although my car was in such great shape from day one, I can't say I've had even one major issue. So, for those wondering where to get thier next car, no matter what it is, go to CarSense. Tell Kate I said "hi". - John D. - Philadelphia More

I went to car sense to look at a car that I found on-line. I read some people complaining about the blue book prices being off. The one on this car was about 200 bucks, but the car was just lowered a on-line. I read some people complaining about the blue book prices being off. The one on this car was about 200 bucks, but the car was just lowered a grand in price. I looked up my own blue book prices and still got about 5,600 off. The car had 3,900 miles on it looked brand new. I am an Officer in the Military and explained that my main reason for choosing car sense was for the life time engine warranty. They were able to accommodate because my duty station will be in GA. All I have to do is have a certified ASA tech work on the car and keep documentation for later on. Matt was very friendly, did not pressure me or attempt to persuade me to buy the car. I wanted to see another car in automatic they had it sent from PA for free. They asked if I wanted the warranty, I myself did not deem it necessary, I told Matt no and that was it, he didn’t try to word it in 3 different ways for me to change my mind. They also worked with the bank to get me a low APR rate. They have a tea and coffee area set up for customers. I don’t know about fox news but I’m there for my car I don’t care about what’s on T.V. But the TV and tea was good to have. I recommend Matt to anybody looking to buy from there if you want a genuine straight up guy. He agreed with me to get the stick SS, which was 5k cheaper than the other automatic I was looking at. He wasn’t there trying to sell me the more expensive car. There was also a guy named Dan there who was really good and he also recommended the cheaper car. My experience was very good with these guys and the experience I got from them was way different than your typical stealerships trying to gain your business in a day. It took about a week for me to pull the trigger on getting the car. Great place! More