
CarShop - Hatfield
Hatfield, PA
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Dan Cirotti was a pro and friend from start to finish ANNNND follow up. I found the entire experience refreshing and easy thanks to Dan!!! Go CARSHOP !!! ANNNND follow up. I found the entire experience refreshing and easy thanks to Dan!!! Go CARSHOP !!! More
We worked with Dan Owens in Hatfield and had the best experience! We would definitely buy from him again. We liked the no pressure, laid back experience. We recommend CarShop for your car purchase. Th experience! We would definitely buy from him again. We liked the no pressure, laid back experience. We recommend CarShop for your car purchase. The brought a vehicle from a different location to Hatfield for us to test drive. We ended up buying that car. More
Tim was a great salesperson, good knowledge on the car’s features, explained the process in easy to understand language Good overall experience features, explained the process in easy to understand language Good overall experience More
My daughter bought an extended warranty, her differential needs to be replaced, the car has terrible vibration and noise along with trouble turning. Eric in service told my daughter he needs to do other work needs to be replaced, the car has terrible vibration and noise along with trouble turning. Eric in service told my daughter he needs to do other work first to make sure, like changing fluid??? Of course at a charge. None of which make common sense, then says he needs approval from insurance company that covers warranty, tells my daughter three minutes after she talked to him that the insurance company told him to try other things first not covered. BEWARE of this scam!!! More
Hatfield Car Shop has always treated me like an important customer even though I purchased my vehicle at a different Car Shop location, as they did not have the model I was looking for. I recently had an ele customer even though I purchased my vehicle at a different Car Shop location, as they did not have the model I was looking for. I recently had an electrical malfunction and they not only got me into their technicians immediately, they were able to diagnose the problem and found it was covered under factory warranty. Jose arranged for my car to be sent to the local dealership and even made sure the dealer had a loaner car reserved for me! They really made what could have been a very bad situation into hardly an inconvenience. More
Be careful reviews are not reflective of all experiences. Draconian policy to cash buyers. Will NOT permit you to register your purchased vehicle and pay your out of state taxes yourself. Builds in hundre Draconian policy to cash buyers. Will NOT permit you to register your purchased vehicle and pay your out of state taxes yourself. Builds in hundreds of extra dollars to the purchase. Fail to provide itemized costs with label of what charges are. Stupid company, stupid employees, not ethical. More
Had a great experience purchasing a used vehicle online. All staff were very responsive, understanding, non confrontational and genuinely cared about how I wanted to purchase. The vehicle that was delivered All staff were very responsive, understanding, non confrontational and genuinely cared about how I wanted to purchase. The vehicle that was delivered to me fit the description and drives perfectly. Very happy. Thank you carshop for being a couple steps above the competition. Leaving this review as someone that works for a competing dealer you guys nailed it with customer service and price. Great job! More
What a wonderful experience! I picked the car that was all i wanted and it was already priced right, was given a very good price on my trade and it was a no pressure or stress d I picked the car that was all i wanted and it was already priced right, was given a very good price on my trade and it was a no pressure or stress deal. Easy in and out process and they went above and beyond to make sure the vehicle i purchased was pristine! More