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CarShop - Hatfield

Hatfield, PA

3.7
317 Reviews

2801 Bethlehem Pike

Hatfield, PA

19440

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Showing 317 reviews

October 06, 2023

Be careful reviews are not reflective of all experiences. Draconian policy to cash buyers. Will NOT permit you to register your purchased vehicle and pay your out of state taxes yourself. Builds in hundre More

by hawaiiansurf8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael
Oct 07, 2023 -

CarShop - Hatfield responded

Hello, Your feedback is important to us, and we would appreciate the chance to speak with you about your overall experience with our Sales Team. At your convenience, please send your contact information to Jason Seipt, our General Manager, at jseipt@carshop.com, to discuss this in greater detail. Thank you.

April 21, 2023

Had a great experience purchasing a used vehicle online. All staff were very responsive, understanding, non confrontational and genuinely cared about how I wanted to purchase. The vehicle that was delivered More

by Jason.stores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MATTHEW RICCOBONO,Gregory Lombardo,Alicia C Jackson-Lai
May 02, 2023 -

CarShop - Hatfield responded

It is great to see that your online purchasing experience was great, Jason. Our Sales Team takes pride in being responsive, understanding, and caring. We are happy to have provided you with a vehicle you are happy with. We hope that you will do business with us at CarShop - Hatfield again.

March 07, 2023

What a wonderful experience! I picked the car that was all i wanted and it was already priced right, was given a very good price on my trade and it was a no pressure or stress d More

by Scott.higgs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Hills
Mar 08, 2023 -

CarShop - Hatfield responded

Hey! - Thank you for choosing to see our Sales Team here at CarShop - Hatfield; Your kind review truly made our day. Congratulations on your vehicle purchase and happy driving ahead!

January 06, 2023

Very knowledgeable with the cars they are selling. Very patient and willing to work with you More

by b.stitzinger123
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 06, 2023 -

CarShop - Hatfield responded

It's great to know that our Sales Team provided you with a knowledgeable and professional sales experience! Please don't hesitate to reach out to CarShop - Hatfield for any future auto-related needs!

June 22, 2022

I drove to six different local dealerships in one day to sell my vehicle. My experience with Steven Massey from the CarShop dealership was a stark contrast to the other dealerships I visited that day. Ste More

by CivicSeller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Massey
Jun 23, 2022 -

CarShop - Hatfield responded

Hello, We are happy that our team provided you with a relaxing and friendly trade-in experience. Thank you for your business and we hope to see you again at CarShop - Hatfield.

June 13, 2022

0 pressure, 0 negotiation, darn near 0 conversation. 0 sale. If you are looking for a diy car buying experience this is your place. Just don’t expect to negotiate or have a sales rep that will give you More

by BryanS
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/a
Jun 16, 2022 -

CarShop - Hatfield responded

Bryan, Thank you for taking the time to provide us with your feedback about your experience with our Sales Team. Your satisfaction means a lot to us and we take your feedback very seriously. Please email your preferred contact method to our General Manager, Rick Day, at rday@carshop.com, at your earliest convenience to discuss this in greater detail. Thank you.

Jun 17, 2022 -

CarShop - Hatfield responded

Bryan, Thank you for taking the time to provide us with your feedback about your experience with our Sales Team. Your satisfaction means a lot to us and we take your feedback very seriously. Please email your preferred contact method to our General Manager, Rick Day, at rday@carshop.com, at your earliest convenience to discuss this in greater detail. Thank you.

February 18, 2022

Great experience! I really appreciate their sales model. Fair price, no haggling, immaculate car, and great dealership warrantees. The process was easy and the team w More

by rmeredithrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moffa
Feb 18, 2022 -

CarShop - Hatfield responded

Thank you for choosing CarShop - Hatfield! We are happy to know that our Sales Team provided you with an easy and top-notch experience. Congratulations on a successful sales experience and we look forward to working with you again!

November 18, 2021

Aleef was spectacular. He was professional and very accommodating.. making our experience wonderful. We will be back for our second vehicle. More

by conbond2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleef
Nov 19, 2021 -

CarShop - Hatfield responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Team at CarShop - Hatfield, and we look forward to any future visits!

November 16, 2021

Willing to go above and beyond to make the customer happy. Waiting on vehicle update. More

by emhollowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
Nov 17, 2021 -

CarShop - Hatfield responded

Thank you for the positive review and high star rating! We are happy to know our team at CarShop - Hatfield went above and beyond to assist you. We appreciate your business.

November 16, 2021

On-line web searches were very helpful and Michael Moffa was very helpful, as well as professional. More

by nova14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moffa
Nov 17, 2021 -

CarShop - Hatfield responded

It is always great feedback to see that our team was so helpful. Thank you for reviewing CarShop - Hatfield!

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