CarShop - Hatfield

Be careful reviews are not reflective of all experiences. Draconian policy to cash buyers. Will NOT permit you to register your purchased vehicle and pay your out of state taxes yourself. Builds in hundre Draconian policy to cash buyers. Will NOT permit you to register your purchased vehicle and pay your out of state taxes yourself. Builds in hundreds of extra dollars to the purchase. Fail to provide itemized costs with label of what charges are. Stupid company, stupid employees, not ethical. More

Had a great experience purchasing a used vehicle online. All staff were very responsive, understanding, non confrontational and genuinely cared about how I wanted to purchase. The vehicle that was delivered All staff were very responsive, understanding, non confrontational and genuinely cared about how I wanted to purchase. The vehicle that was delivered to me fit the description and drives perfectly. Very happy. Thank you carshop for being a couple steps above the competition. Leaving this review as someone that works for a competing dealer you guys nailed it with customer service and price. Great job! More

What a wonderful experience! I picked the car that was all i wanted and it was already priced right, was given a very good price on my trade and it was a no pressure or stress d I picked the car that was all i wanted and it was already priced right, was given a very good price on my trade and it was a no pressure or stress deal. Easy in and out process and they went above and beyond to make sure the vehicle i purchased was pristine! More

Very knowledgeable with the cars they are selling. Very patient and willing to work with you Very patient and willing to work with you More

I drove to six different local dealerships in one day to sell my vehicle. My experience with Steven Massey from the CarShop dealership was a stark contrast to the other dealerships I visited that day. Ste sell my vehicle. My experience with Steven Massey from the CarShop dealership was a stark contrast to the other dealerships I visited that day. Steve was relaxed in his approach, friendly, accommodating, straightforward, and helpful. Notably, he assessed the vehicle I was selling and offered the price I was looking for, without me asking. No other dealership could compete with the offer Steven gave me for the vehicle. You won't get that aggressive/manipulative car salesman experience if you ask for Steven Massey from CarShop. Would happily do business with him again. Thank you very much Steven Massey from CarShop in Hatfield. It was a pleasure doing business with you! More

0 pressure, 0 negotiation, darn near 0 conversation. 0 sale. If you are looking for a diy car buying experience this is your place. Just don’t expect to negotiate or have a sales rep that will give you 0 sale. If you are looking for a diy car buying experience this is your place. Just don’t expect to negotiate or have a sales rep that will give you any advise or direction on what might be the best vehicle for you. More

Great experience! I really appreciate their sales model. Fair price, no haggling, immaculate car, and great dealership warrantees. The process was easy and the team w I really appreciate their sales model. Fair price, no haggling, immaculate car, and great dealership warrantees. The process was easy and the team was top notch. Would not hesitate to buy there again. More

Aleef was spectacular. He was professional and very accommodating.. making our experience wonderful. We will be back for our second vehicle. accommodating.. making our experience wonderful. We will be back for our second vehicle. More

Willing to go above and beyond to make the customer happy. Waiting on vehicle update. happy. Waiting on vehicle update. More