
CarShop - Glen Mills
Glen Mills, PA
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My fiancée purchased a 45k plus Range Rover from Car Shop and towed there for service - she also purchased 5k worth of warranties - spoke with service writer Eric - worst conversation ever - transferred to H and towed there for service - she also purchased 5k worth of warranties - spoke with service writer Eric - worst conversation ever - transferred to Henry who said can't even preform a diagnostic for 2 weeks - fix is a quick reset - 20 min - I am part owner at a dealership in Philly - this place is horrible - hedged made excuses and worst attempt at service ever - hoping owner actually reads these reviews and calls to help Unacceptable - please do something to save the reputation of your service department More
I brought my vehicle to Carshop Glen Mills the week of 3/11/24 to sell. They quoted me one number and then the next time I returned on 3/14/24 they quoted me 2k less. I even had the offer in writing and i 3/11/24 to sell. They quoted me one number and then the next time I returned on 3/14/24 they quoted me 2k less. I even had the offer in writing and it was not honored. Myself and family have done business with CarShop in the past, but never again More
Vehicle listed above blue book value making it hard to finance. Final price was non negotiable. Salesman still ran credit app when they knew it didn’t “book out” well. Wasted both of our times. finance. Final price was non negotiable. Salesman still ran credit app when they knew it didn’t “book out” well. Wasted both of our times. More
I don't understand how buying a car at CarShop isn't the new "norm". Honestly, the car buying experience was a total 180 from all the other experiences I have had making vehicle purchases. A huge thank you new "norm". Honestly, the car buying experience was a total 180 from all the other experiences I have had making vehicle purchases. A huge thank you to El at Glen Mills for his communication and transparency. CarShop has decent deals, a simple process, transparency and honest consultants. Thank you! More
I requested pictures of the interior from your site and email . I did not receive any pictures and after 2 days I went on the dealers site the car was sold. I contacted the salesman by reply email and he s email . I did not receive any pictures and after 2 days I went on the dealers site the car was sold. I contacted the salesman by reply email and he said he never received a request for pictures. Then he sent multible emails sayingone phone call is better than a hundred emails More
I had an amazing experience at CarShop and I highly recommend it to anyone looking for an easy and positive car buying experience. Adela was extremely calm, helpful and made me feel at ease as I made t recommend it to anyone looking for an easy and positive car buying experience. Adela was extremely calm, helpful and made me feel at ease as I made the decision to buy my first car. I saw the car I ended up purchasing online, and made the decision to walk in and try a few other models as well. Everyone was very kind, and didn't make me feel any pressure to make a decision or make me feel uncomfortable in anyway which is what I was most afraid of looking for a car. I couldn't be more excited about my new car, and my partner (who purchased his car from a traditional dealer in 2018) was so impressed he said that he will be purchasing his next car here as well. Thank you CarShop team! More