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CarShop - Cranberry Township

Cranberry Township, PA

4.8
335 Reviews

21200 Rt 19

Cranberry Township, PA

16066

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Showing 335 reviews

July 23, 2023

Night and day difference. I had a security deposit down on a vehicle at a local dealership and was met with nothing but delays and issues. The opposing dealership never once r More

by rodman.designs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Doscher
Jul 24, 2023 -

CarShop - Cranberry Township responded

We are glad to have you as a valued customer here at CarShop - Cranberry. Nothing makes us happier than providing transparent care and easy buying experiences. Congratulations on your new vehicle. We look forward to doing business with you again in the future.

July 06, 2023

Patrick shepherded my trade-in through all the hurdles we encountered, and his boss worked to get the deal approved so I would not have to come back another day since I live 50 miles away, and the young m More

by jhill88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 07, 2023 -

CarShop - Cranberry Township responded

Thank you for taking the time to share your four-star review and recommendation. We are pleased to know our Sales Team worked with you on your trade-in and worked to get your deal approved in a timely manner. It's wonderful to know you are happy with your vehicle and your car-buying experience here at CarShop - Cranberry. If we can be of any further assistance, please reach out to us.

June 26, 2023

Purchased a Dodge Ram in 2022, went to pick it up and was told the gas gauge was malfunctioning. They said they would call when fixed.... One week later my car was washed and ready.. I made it about a half More

by nikonoodlespbear
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Nate Hutchinson
Jun 28, 2023 -

CarShop - Cranberry Township responded

Hello, Please know that your feedback is important to us here at CarShop - Cranberry. We appreciate your business and apologize for the issues you had with your purchase. While our goal is 0 issues after purchase, we know that sometimes things happen and that’s why we provide a 6-month/6,000-mile warranty and a 5-day money-back guarantee on our Certified vehicles. As to your extended warranty cancellation, given the opportunity, we would like to speak with you and clear up any confusion as to how the cancellation is processed and refunded to your lender. We are also happy to provide you with a copy of the agreement that explains these details if that would help as well. Can you please email your preferred contact method to Mike Deems, our General Sales Manager, at mdeems@carshop.com, and let us know how you prefer to proceed?

June 24, 2023

Fixed right the first time at a reasonable price. Would recommend for sales and service! More

by Bfitzgerald
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Hall
Jun 25, 2023 -

CarShop - Cranberry Township responded

Thank you for the positive review and for recommending our services. We're glad to know that our Service Department was able to take care of your vehicle at a reasonable price. Your business is valued and we hope you continue to always choose CarShop - Cranberry.

June 10, 2023

Always a great experience! No negotiating! Purchased numerous vehicles, and has always been great! 5 stars all day long! More

by Bluecollarguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dalton, Nate Hutchinson
Jun 11, 2023 -

CarShop - Cranberry Township responded

Thanks for being a valued customer here at CarShop - Cranberry, Bluecollarguy! Our Sales Team is always happy to provide you with great experiences and care. We look forward to seeing you again!

June 10, 2023

Always a great experience! No negotiating! Purchased numerous vehicles, and has always been great! 5 stars all day long! More

by Bluecollarguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dalton, Nate Hutchinson
Jun 11, 2023 -

CarShop - Cranberry Township responded

We value your business here at CarShop - Cranberry! Thanks for always choosing our Sales Team to provide you with great experiences. We look forward to doing business with you more in the future.

June 06, 2023

We were very happy with Ashley Wilfong who helped us with our purchase. She would keep us up dated on when we could come get our car. More

by kjking
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Wilfong
Jun 07, 2023 -

CarShop - Cranberry Township responded

Hello, we really appreciate your positive review. It is wonderful to know that our Sales Team was helpful during your buying process and made sure to keep you updated on the status of the arrival of your new car. Your business is valued and we look forward to seeing you again at CarShop - Cranberry.

May 23, 2023

Dan was amazing. He was always extremely pleasant and we never felt pressured. Dan answered all of our questions and was very accommodating as we were making our deci More

by Bob and Laura Kahler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Horneman, Nate Hutchinson
May 24, 2023 -

CarShop - Cranberry Township responded

Hello, Bob and Laura! Thank you for this glowing endorsement of our amazing, pleasant, and accommodating Sales Team here at CarShop - Cranberry. Congratulations on the purchase of your 2019 Lincoln MKZ and thank you for noting how very satisfied you were with your experience here with us.

May 19, 2023

Great friendly service. Always able to schedule appointments at a convenient time and location. Free nonalcoholic beverages. More

by Fedosicktp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy , Nate Hutchinson
May 20, 2023 -

CarShop - Cranberry Township responded

Thank you for choosing to see us here at CarShop - Cranberry and for this 5-star review. We enjoyed reading about the great, friendly service you received and the convenient appointment times.

May 08, 2023

Dan and Carshop team were amazing. From start to finish they took the time, patience and care to provide me the attention and service I needed. Walked away with a 2017 MKZ LINCOLN an More

by rickyreyes597
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan and Cristina , Nate Hutchinson
May 19, 2023 -

CarShop - Cranberry Township responded

Congratulations on the purchase of your 2017 Lincoln MKZ. lt is rewarding to see how thrilled you are with your purchase and how amazing our Sales Team was during your visit here at CarShop - Cranberry. We appreciate you highlighting the patience and care our team provided to you during your purchasing journey.

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