Back

CarShop - Cranberry Township

Cranberry Township, PA

4.8
348 Reviews

21200 Rt 19

Cranberry Township, PA

16066

Directions

By Type

Showing 348 reviews

August 25, 2022

Randy and Matt are both excellent to work with in the service department. They communicate extremely well about the problems and solutions for the cars when they are brought in for service. The only thi More

by danmason2554
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hall and Matt Fleming
Aug 25, 2022 -

CarShop - Cranberry Township responded

Hello Dan, our team appreciates this wonderful review. We are so glad to learn that you had a great overall service experience with us. Thank you for visiting CarShop - Cranberry.

Mar 30, 2023 -

danmason2554 responded

There is one thing to remember about both Sales & Service at CarShop: they are the BEST!

Mar 30, 2023 -

danmason2554 responded

Randy Hall is a great service manager.

August 18, 2022

Parrish Maitland & Adam Blackburn were most helpful, very kind, & patient with me at getting my car. I've known Parrish for many years, he has exceptional skill & experience. I will tell others that Cars More

by Suebear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parrish Maitland, Adam Blackburn
Aug 19, 2022 -

CarShop - Cranberry Township responded

Suzie, thank you for your sincere feedback and recommendation! We're happy to learn that our Sales Team provided you with an exceptional and pleasant car-buying experience. Please don't hesitate to reach out to CarShop - Cranberry in the future, and enjoy your new car!

August 16, 2022

Avoid at all costs. Terrible service department. Have had our car for 3 months and have been in 3 or 4 different loaner cars because they can't fix things right the firs More

by PPG.Steve
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randall
Aug 17, 2022 -

CarShop - Cranberry Township responded

Hello, your feedback is important to us and we would like the opportunity to further discuss the details of your service experience. When you have a moment, please reach out to our General Manager, Nate Hutchinson, at nhutchinson@carshop.com. Thank you, and we look forward to connecting with you.

August 13, 2022

Very accommodating and my CarShop representative was extremely knowledgeable on the different cars I was considering. He provided everything I needed to make the right decision for me, and Zia am thril More

by Janet McDonough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Blackburn
Aug 15, 2022 -

CarShop - Cranberry Township responded

We're glad to learn you're thrilled with your new purchase, Janet! It's great that our Sales Team provided you with a knowledgeable car-buying experience. Please don't hesitate to reach out to CarShop - Cranberry for any future automotive needs. Happy driving!

August 07, 2022

Went in for an oil change and everyone at the service desk were friendly and knowledgeable. They made sure my vehicle was ok. More

by Bev Kash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hall
Aug 08, 2022 -

CarShop - Cranberry Township responded

We are pleased to see that everything was taken care of for you during your time here at CarShop - Cranberry. Thank you for coming in, Bev. Have a nice day.

August 03, 2022

Car Stop has always been honest and very professional in servicing my Tiguan. I am very satisfied with the service I get. More

by robertbooth1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
To get state inspection. Also oil change.
Aug 03, 2022 -

CarShop - Cranberry Township responded

Thank you for the positive feedback! We are delighted to know that our Service Team at CarShop - Cranberry has been helpful, and we hope that you will continue to choose us in the future!

July 31, 2022

Great experience. The entire team was friendly, professional, and knowledgeable. Everyone worked together. Every vehicle we looked at was better in person than in the More

by rrelative
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees!
Jul 31, 2022 -

CarShop - Cranberry Township responded

Thank you for choosing CarShop - Cranberry! We are pleased to know that you enjoyed such a friendly, professional, and knowledgeable experience with our Sales Team. Let us know if there is anything else we can help you with!

July 27, 2022

Impressed with honest employees at the service desk. They demonstrated knowledge and provided direction which helped to make good decisions. They didn’t try to up sell anything. More

by Jerdattilo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Freeze
Jul 27, 2022 -

CarShop - Cranberry Township responded

Our Sales Team strives to provide honest, knowledgable, and helpful service to all our valued customers. CarShop - Cranberry appreciates your business.

Jul 28, 2022 -

Jerdattilo responded

Thank you for the excellent service and consultation. A special shout out to Andrew Freeze whose honesty and knowledge have cemented my becoming a steady customer along with my other family members.

July 24, 2022

Adam was our salesman and he was awesome! He was kind and courteous and respectful. Parish was great as well. More

by Rsheridan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam and parish
Jul 25, 2022 -

CarShop - Cranberry Township responded

Thank you for your positive review! Our Sales Team always strives to provide quality and professional service and support throughout the purchase process, so we're glad to learn you experienced that. Please don't hesitate to let CarShop - Cranberry know if there's anything else we can assist with. Happy driving!

July 24, 2022

(Service) Only been a couple of days, but so far, very satisfied. As it turned out, I brought my car in a day early by mistake and it had some significant work to be done. However, they had me out the s More

by Zeke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor: Andrew Freeze, Technician: 43099
Jul 25, 2022 -

CarShop - Cranberry Township responded

Thank you for your positive feedback, Zeke! We're happy to learn our Service Department provided you with satisfactory and efficient service and support. We appreciate your business and hope to be of service to you again here at CarShop - Cranberry.

...
12
...