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CarShop - Cranberry Township

Cranberry Township, PA

4.8
348 Reviews

21200 Rt 19

Cranberry Township, PA

16066

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Showing 348 reviews

April 13, 2025

Deceptive sales practice, we were told our vehicle had minor accident on car fax and would not be sold at dealership but sent directly to the auction. A week later it is for sale on their lot with 5950 m More

by Choppergeek1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Dalton, Nate Hutchinson
Apr 14, 2025 -

CarShop - Cranberry Township responded

Hello , At CarShop - Cranberry, your feedback is of utmost importance to us. We would like to discuss your recent car-buying experience with our Sales Team regarding the customer service you encountered and the valuation of your trade-in. If you would like to discuss further, please email our General Sales Manager, Mike Deems, at mdeems@carshop.com with your preferred contact details at your earliest convenience. Thank you.

Apr 14, 2025 -

Choppergeek1 responded

Text or email me to discuss.

April 10, 2025

Easy to deal with , from the online website , calling and setting up a test drive. When I arrived I was greeted by Jim , he got me to my test drive quickly , was thorough with the information and we got appr More

by UltimateX820
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Snow
Apr 10, 2025 -

CarShop - Cranberry Township responded

Thank you for sharing your experience. We're glad to hear our team made the process smooth for you at CarShop - Cranberry. Enjoy your new ride!

April 07, 2025

Car was not clean when first presented. Jim Snow stepped and had it standing tall and filled with fuel when I returned to take delivery. More

by ES300H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim snow
Apr 08, 2025 -

CarShop - Cranberry Township responded

Thank you for sharing your experience with CarShop - Cranberry. Our team always strives to deliver exceptional service, and we're pleased to hear they assisted you adequately.

April 05, 2025

Jim Snow was very helpful and a pleasure to deal with. I will give my final review after the work on my car is finalized. More

by Maryanndivecchio
Recommend Dealer
Yes
Employees Worked With
Jim Snow
Apr 06, 2025 -

CarShop - Cranberry Township responded

We're glad to hear our team provided helpful service. We appreciate your patience and look forward to your final thoughts once the work is done.

April 03, 2025

Kayla is the most pleasant, efficient, professional and personable sales associate for which we've ever done business. Positive, direct, accountable and customer focussed. I highly recommend all future More

by cblash4d
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayla!!!!!, Nate Hutchinson
Apr 03, 2025 -

CarShop - Cranberry Township responded

We appreciate the kind words about your experience at CarShop - Cranberry. We are pleased to know you enjoyed working with our team and love your new car. Wishing both of you all the best as well, Cliff & Mary!

March 18, 2025

Kayla was absolutely amazing to work with. She was informative, fun, and made the whole process easy!! I referred a family member to CarShop, two days later to purchase a vehicle, and they a More

by Kristennadiak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Huber, and her manager , Nate Hutchinson
Mar 25, 2025 -

CarShop - Cranberry Township responded

We're so pleased our team made your experience enjoyable and easy. Thank you for recommending CarShop - Cranberry to your family. Wishing them well with their new vehicle!

March 17, 2025

Matt Dalton was the best! He was easy to deal with and made the process so efficient. Thanks for helping my husband find his new Truck! More

by Wwygadatlt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dalton , Nate Hutchinson
Mar 17, 2025 -

CarShop - Cranberry Township responded

We're pleased to know our team made the process seamless for you. Thank you for choosing CarShop - Cranberry.

February 15, 2025

Easy and pleasant experience! ! I received the maximum price on my trade in vehicle and purchased a beautiful, new to me. Cadillac. Kayla was very helpful and went over the functio More

by Jennifer G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla H.
Feb 15, 2025 -

CarShop - Cranberry Township responded

Thank you for the kind words about your experience at CarShop - Cranberry. It's great to hear that our team made everything seamless and enjoyable, especially with your Cadillac. All the best on the road ahead!

February 03, 2025

This was the best car purchase experience we’ve ever had. Elaine was the absolute best. She was amazing to deal with and was so helpful. She assisted us with finding exactly what we were looking for and comm More

by stefaniewht
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elaine
Feb 03, 2025 -

CarShop - Cranberry Township responded

Thanks for such a positive review about your experience with CarShop - Cranberry. We’re delighted that our team was able to assist you throughout the process smoothly. Wishing you many happy miles with your new vehicle!

February 01, 2025

I have dealt with them three times now and am very happy with the way I am treated. I tell everyone about them. More

by Janiceschlemmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dalton
Feb 01, 2025 -

CarShop - Cranberry Township responded

Thank you for your kind words and referrals. Your satisfaction means a lot to CarShop - Cranberry.

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