CarShop - Cranberry Township

Deceptive sales practice, we were told our vehicle had minor accident on car fax and would not be sold at dealership but sent directly to the auction. A week later it is for sale on their lot with 5950 m minor accident on car fax and would not be sold at dealership but sent directly to the auction. A week later it is for sale on their lot with 5950 markup. Blatantly lied to by Matt the salesman! Low ball trade in. More

Easy to deal with , from the online website , calling and setting up a test drive. When I arrived I was greeted by Jim , he got me to my test drive quickly , was thorough with the information and we got appr setting up a test drive. When I arrived I was greeted by Jim , he got me to my test drive quickly , was thorough with the information and we got approval. He set up the transfer and kept me up to date with when it arrived , the signing process was very quick , I was done within a half hour with everything and on the road. More

Car was not clean when first presented. Jim Snow stepped and had it standing tall and filled with fuel when I returned to take delivery. Jim Snow stepped and had it standing tall and filled with fuel when I returned to take delivery. More

Jim Snow was very helpful and a pleasure to deal with. I will give my final review after the work on my car is finalized. I will give my final review after the work on my car is finalized. More

Kayla is the most pleasant, efficient, professional and personable sales associate for which we've ever done business. Positive, direct, accountable and customer focussed. I highly recommend all future personable sales associate for which we've ever done business. Positive, direct, accountable and customer focussed. I highly recommend all future clients to consider CarShop and specifically Kayla as their primary point of contact. Furthermore, she'd be a GREAT mentor or trainee to new hires if supervision is looking for future leadership candidates. Well done Kayla! Loved the experience & love the car. All the best, Cliff & Mary More

Kayla was absolutely amazing to work with. She was informative, fun, and made the whole process easy!! I referred a family member to CarShop, two days later to purchase a vehicle, and they a She was informative, fun, and made the whole process easy!! I referred a family member to CarShop, two days later to purchase a vehicle, and they agree that it is top notch. More

Matt Dalton was the best! He was easy to deal with and made the process so efficient. Thanks for helping my husband find his new Truck! He was easy to deal with and made the process so efficient. Thanks for helping my husband find his new Truck! More

Easy and pleasant experience! ! I received the maximum price on my trade in vehicle and purchased a beautiful, new to me. Cadillac. Kayla was very helpful and went over the functio ! I received the maximum price on my trade in vehicle and purchased a beautiful, new to me. Cadillac. Kayla was very helpful and went over the functions of the car carefully, answering questions and just fun to talk with. This is not your typical car dealership experience. Easy process and good customer service!! More

This was the best car purchase experience we’ve ever had. Elaine was the absolute best. She was amazing to deal with and was so helpful. She assisted us with finding exactly what we were looking for and comm Elaine was the absolute best. She was amazing to deal with and was so helpful. She assisted us with finding exactly what we were looking for and communicated with us daily throughout the process. (Our purchase had taken some extra time due to an insurance claim.) We highly recommend both her and this dealership to anyone looking to purchase a vehicle. More

I have dealt with them three times now and am very happy with the way I am treated. I tell everyone about them. with the way I am treated. I tell everyone about them. More