CarShop - Chester Springs

We went to Carsense to get my first new (used) car. We were greeted at the door and immediately helped. We told Jay exactly what we were looking for and what our price range was. He was really helpful wit were greeted at the door and immediately helped. We told Jay exactly what we were looking for and what our price range was. He was really helpful with whatever questions we had and walked us through everything step by step. He answered all questions we had, and seemed happy to do it. Another thing I really liked about this dealership is that they weren't pushy for us to buy like a few other dealerships were. They kind of just said here it is, these are some of the reasons why it's such a great fit for what your looking for, enjoy your test drive. A few days after I got the car I realized there was an outlet that did not work. I called and was able to get my car to get looked at two days later. They quickly fixed the problem and I was done within an hour and a half. I have already recommended this Carsense to two of my friends who are looking for cars. We plan on trading in another car we own we in few months and there's no question that this is where well be going to do it. More

I was in a car accident and my car (that I had also purchased from Carsense - not even 2 years old) was a total loss. I needed to find a car to buy fast, and Ryan made that process as smooth as possibl purchased from Carsense - not even 2 years old) was a total loss. I needed to find a car to buy fast, and Ryan made that process as smooth as possible. I picked out a vehicle online on a Friday, Ryan promptly assisted me with the credit application and financing, and on the following day I drove my new car home. A 2012 Honda, used with only 4100 miles on it! Not only did Ryan assist me in finding a replacement vehicle in less than 24 hours, but he let me know about my eligibility for refunds on the warranty and gap coverage that I had purchased on my old car. A $1000 refund that I would not have even known about until he brought it to my attention. Also, I was able to get a 10 year 120,000 mile warranty on my new car. I think the biggest draw for me the first time I shopped at Carsense was the "no haggle" policy. I hate haggling! I will probably return to Carsense for all of my car purchases in the future, as well as my husband. More

This is the second car I've purchased from Carsense. The value of the vehicle that they sell is hard to beat. You may find cars cheaper, but you will not find as good a car for less than what they sell them value of the vehicle that they sell is hard to beat. You may find cars cheaper, but you will not find as good a car for less than what they sell them. I'm also very happy with the service and sales staff. Ryan did whatever was necessary to help me get into the car I wanted. More

I had a very good experience. Everything was easy and flowed. All of my questions and concerns were addressed. I have already recommended Mike and Car Sense to others! flowed. All of my questions and concerns were addressed. I have already recommended Mike and Car Sense to others! More

Very good person to deal with will come to CAR SENSE again Kevin did a good job showing us just what we were looking for and he did every thing he said he would do again Kevin did a good job showing us just what we were looking for and he did every thing he said he would do More

I found working with Michele to very enjoyable. She was professional, knowledgeable, and helpful. The tersm of the deal were fair and resonable. Overall, a great car buying experience. professional, knowledgeable, and helpful. The tersm of the deal were fair and resonable. Overall, a great car buying experience. More

There was a mistake in the car ordered from the NJ store. We arrived at the Exton store anticipating purchasing a 2011 Impala. The car delivered was a 2009 Malibu. Jim was extremely apologetic and at 4:30 We arrived at the Exton store anticipating purchasing a 2011 Impala. The car delivered was a 2009 Malibu. Jim was extremely apologetic and at 4:30pm on a Saturday afternoon had a runner go and get the correct car. We came back at 7:30pm and bought the car. Since it needed to be inspected for Pa they delivered the car to our home the following Tuesday. Jim has the right mind set for customer service and we will use Car Sensefor our next automobile as well. The entire team was prompt and courteous. Thanks again. More

Tony was approachable and helpful, but not overbearing. This is an excellent quality in a salesperson. We will come back to CarSense for our next purchase! Thanks! This is an excellent quality in a salesperson. We will come back to CarSense for our next purchase! Thanks! More

From the minute I entered the location I was treated with respect and a friendly atmosphere. Both representatives that I dealt with were very knowledgable and made the experience a positive one. I was more t respect and a friendly atmosphere. Both representatives that I dealt with were very knowledgable and made the experience a positive one. I was more than thoroughly satisfied with my experience. More

THIS IS MY SECOND TIME AT CAR SENSE WE BOUGHT 2 CARS ,JAY HAVE BEEN ALWAYS SPOT ON, WE HAVE RECOMENDED TO OUR FRIENDS TO USE CAR SENSE NOT ONLY FOR CAR SALES,EVEN SMALL THINGS LIKE CAR SERVICE,INSPECTIO HAVE BEEN ALWAYS SPOT ON, WE HAVE RECOMENDED TO OUR FRIENDS TO USE CAR SENSE NOT ONLY FOR CAR SALES,EVEN SMALL THINGS LIKE CAR SERVICE,INSPECTION,OIL CHANGE ETC... OVER ALL I RATE JAY AND HIS TEAM 5 STARS.. More