CarShop - Chester Springs
Chester Springs, PA
Filter Reviews by Keyword
By Type
Showing 575 reviews
I have purchased two other vehicles from Car Sense through Kevin Walsh and was very satisfied. Kevin listens to our needs and steers us in the right direction. He is very sharp and I will come back ag through Kevin Walsh and was very satisfied. Kevin listens to our needs and steers us in the right direction. He is very sharp and I will come back again because of him. I also like Car Sense for their integrity and honesty. More
Jim was outgoing without being pushy. He was understanding of my needs/wants in a car while still respecting my budget. Jim is a great salesman that really goes the extra mile. He made my buyin understanding of my needs/wants in a car while still respecting my budget. Jim is a great salesman that really goes the extra mile. He made my buying experience a great one. I highly recommend Jim! More
The entire Car Sense staff, Keven Walsh in particular, was very friendly and courteous to me throughout the car buying process. Kevin was very knowledgeable about the various vehicles I was considering t was very friendly and courteous to me throughout the car buying process. Kevin was very knowledgeable about the various vehicles I was considering to purchase and he thoroughly explained the advantages and benefits of purchasing a vehicle from Car Sense. It was a refreshing, low pressure experience; the best way to buy something which is a significant investment. More
I went to Car Sense to sell my son's 2012 VW Tiguan, which he could not use because he is stationed overseas with the Air Force. Ron offered me the best deal for the Tiguan. When dropping off that car, which he could not use because he is stationed overseas with the Air Force. Ron offered me the best deal for the Tiguan. When dropping off that car, I asked to take a 2012 Acura TL home, as I needed to get back to the office. No problem. I fell in love with the car. The next day I went back and made the deal, getting maximum value for my Maxima. Very happy with the experience. Thank you. More
As a first time buyer, I had found that at times searching for a new car was quite overwhelming. Typically when dealers detect fresh blood they try every trick in the book to get you to bite. I foun searching for a new car was quite overwhelming. Typically when dealers detect fresh blood they try every trick in the book to get you to bite. I found that at Car Sense, my experience was the opposite. Without the pressure of having to haggle back down to a reasonable price, it was a lot easier to get a deal done. My dealer was friendly, funny, and most importantly honest. I definitely will come back again for my next go round. More
I would not only recommend this dealership to anyone who who is looking to buy a certified pre owned car, but I, myself, would likewise never step foot on any dealer floor besides theirs'. They are thorough who is looking to buy a certified pre owned car, but I, myself, would likewise never step foot on any dealer floor besides theirs'. They are thorough, courteous, professional, and go out of their way to make their customers feel not only valued, but also safe, secure and confident in their choice of dealership, not just during the buying process, but after it as well. More
They have a great, diverse selection of used vehicles. I love the no-haggle price policy and how they display the blue book price to compare to. I got a great deal on my car and was very happy with the expe love the no-haggle price policy and how they display the blue book price to compare to. I got a great deal on my car and was very happy with the experience. More
I began searching for a new car after losing my old car in an accident. I viewed what was available at Car Sense online and became interested in a few vehicles, watching them over a couple of weeks while in an accident. I viewed what was available at Car Sense online and became interested in a few vehicles, watching them over a couple of weeks while waiting for my settlement from the previous vehicle. I must admit, I kept my eye on one vehicle in particular. From the website, I clicked on the option to test drive the vehicle that I had been eying. Almost immediately, I was contacted via email by Mr. Hallman, letting me know that the vehicle was available to be test driven, and that he was available to answer any questions that I had. Upon my arrival to the dealership, ALL of the staff was more than accommodating, opening the door to welcome me, assisting with letting Mr. Hallman know of my arrival, and escorting me to the seating area, just to name a few things. Mr. Hallman was very knowledgeable, patient, and thorough throughout the entire process, ultimately making sure that I drove away from the dealership a very happy customer... and I most certainly am! More
My family has been going to carsense for years because we consistently have a positive experience, and this visit was no exception. I did not feel pressured to choose quickly, but rather I felt like the consistently have a positive experience, and this visit was no exception. I did not feel pressured to choose quickly, but rather I felt like the salespeople were helping me to make the best and most informed decision. Jay let me test drive several vehicles so that I could be sure i was making the right choice- this was a several hour process and he was still patient and helpful. He also could tell when I had questions and when I needed to think something over, and he gave me the amount of attention I was looking for. When it came time to purchase the vehicle, Jay and the carsense staff made it easy for me to feel like I got a fair deal. They were helpful in going through my financing options and in assessing my trade in, and I actually got more than I expected for my trade. I left confident that I got a great deal on the vehicle that I bought and the vehicle that I sold. I was not an easy customer- I was nervous, and I brought three strongly opinionated people with me (my mom, dad, AND fiance), but Jay took it in stride and made all of us feel comfortable. I was not disappointed with this visit to carsense, and even though I live in Virginia I will continue to consider carsense through my car-buying years. More
I went to Car Sense to purchase my first car, a Mazda 3. I had rented a newer model and fell in love, so I went online first to see what Car Sense had as far as the model (as well as several other makes/mod I had rented a newer model and fell in love, so I went online first to see what Car Sense had as far as the model (as well as several other makes/models) and found out they had several Mazda 3's in stock. Multiple friends had recommended Car Sense when they found out we were looking for a used car, so going there was an obvious choice. I decided to go test drive a 2011 model and was helped by Mike Hallman, who was super helpful. He never tried to push me in a certain direction and as I was leaving, I decided to test drive the 2010 model. He had no qualms getting me the keys despite the fact that I thought I was leaving. I'm happy I did test drive it, because a week later, we ended up buying the car. After getting all the purchasing details over the phone from Mike a few days later, my wife and I went back to Car Sense to make the purchase. When we arrived, Mike had already started getting the car prepared to leave the lot. Mike was great explaining all the details and answering any last minute questions. About an hour later (paper work takes time, so this isn't long), we were given the keys. A nice added touch was the woman who got into the car with us to answer any last minute technical questions about the vehicle. She helped us set up Bluetooth, and made sure we were comfortable with the operation of the car's features before we left the lot. I would definitely recommend Car Sense as the next dealer you purchase a car from. Great customer service. More