CarShop - Chester Springs

Great place. Plan on using this dealership for all of my future purchases. Jon was outstanding. Without his help, I would not have found the car I purchased. I love my car and have been telling everyone tha future purchases. Jon was outstanding. Without his help, I would not have found the car I purchased. I love my car and have been telling everyone that will listen about CarSense. FYI, I would have rated this experience a 5 out of 5, but we waited for quite some time when signing the paperwork and picking up the car. More

Kevin was a great salesperson to work with and made for a very pleasant car buying experience! There was no pressure to buy and he did a great job of showing as all the types of vehicles we were interested very pleasant car buying experience! There was no pressure to buy and he did a great job of showing as all the types of vehicles we were interested in and explaining all of the differences. More

This was the best car buying experience I have ever had. Jonathan Seiler was courteous, professional, and patient... I never once felt like I was being pushed or rushed. Many thanks Jonathan. Jonathan Seiler was courteous, professional, and patient... I never once felt like I was being pushed or rushed. Many thanks Jonathan. More

The deal was quick and painless. Cory did a good job to accommodate us. We liked the no haggle policy as well. Got more for our trade than we thought that we would. accommodate us. We liked the no haggle policy as well. Got more for our trade than we thought that we would. More

I knew the type of vehicle I wanted and did not want to negotiate a price. I searched the inventory test drove a couple vehicles, picked the one I wanted, did the paperwork, and a little while later drove negotiate a price. I searched the inventory test drove a couple vehicles, picked the one I wanted, did the paperwork, and a little while later drove him in my new vehicle. Ryan was a great person to work with especially when I was shopping with my 6 week daughter and she needed attention. This is the second car my wife and I have purchased from car sense and the fourth vehicle my family has purchased from this dealership. We will continue to purchase from car sense in the future. More

I had a really good experience here. I had a lot of questions with my trade-in and all the title/registration paperwork and the staff was very helpful in explaining what we had to do and getting everyt questions with my trade-in and all the title/registration paperwork and the staff was very helpful in explaining what we had to do and getting everything taken care of. My only issue with the customer service was that I had to wait a very long time when I first went in. It was a Saturday, so that could have been an issue, but no one even checked in on us for what seemed like a very long time. More

I had a great experience dealing with Kevin Walsh. He was very friendly and answered all of my questions. The overall experience was very good and I only have good things to say about my experience very friendly and answered all of my questions. The overall experience was very good and I only have good things to say about my experience More

Last September I purchased a 2011 Buick Regal. A week later the transmission would not shift out of second gear. I had the car towed back to Car Sense in Exton. It was sent to a Buick dealer to have the later the transmission would not shift out of second gear. I had the car towed back to Car Sense in Exton. It was sent to a Buick dealer to have the heated seat fixed, which didn't work when I purchased it. I asked the service person if they found the problem with the transmission. She told me they cleaned the Mass Air Flow Sensor. I told her that this sensor is no way related to the transmission problem & the problem would re-occur. Well, the day after I picked it up, the same thing. I broke down in Philly. I called Car Sense & demanded they give me a loaner. I was told that Car Sense does not give loaners. There was nothing they could do. I was told to take it to a Buick dealer and they would give me a loaner...NOT TRUE !!!The Buick dealer said that they have to verify that it is a warranty problem. My response to Car Sense was that I bought the car from Car Sense, not a Buick dealer. Again, Nothing we can do. I spoke to the salesman only to find out that he could care less...He made the sale. It is obvious that this dealership does not back-up what they sell. Customer satisfaction means nothing. I will never consider buying a car from this company again. I have have bought many new cars in my lifetime but never experianced anything like this. After this ordeal I was told in so many words "It's your problem now." More

I've only been driving this car since November 24th. I haven't yet needed any service work, but I will have future service work done there. Love the car! It's almost brand new . . . a 2012 with only 4, haven't yet needed any service work, but I will have future service work done there. Love the car! It's almost brand new . . . a 2012 with only 4,000 miles!! My sales rep was very friendly and accomodating, and all of the paperwork went very smoothly. The car was purchased for a very reasonable price with no haggling involved, and I got a very reasonable allowance for my trade-in. It looks like the inventory of used cars on the Car Sense lot is top notch. I hope to have a future of good experience with Car Sense, and I'll definitely recommend this dealership to others. More

Michelle was fabulous, friendly and did not push me to buy a car above my budget. She was friendly and very efficient. Great asset to the car sense team :) buy a car above my budget. She was friendly and very efficient. Great asset to the car sense team :) More